Governing Body Spotlight

Jahid Khandaker serves as the Global Chief Information Officer for GE HealthCare, leading a global technology organization that oversees enterprise IT, product security, the company’s software subscriptions infrastructure, data strategy and internal AI initiatives, and all core technology platforms. Working closely with business leaders across geographies, Jahid drives digital capabilities that enhance productivity, reinforce cybersecurity, and improve health care outcomes. 

With more than 25 years of experience spanning GE HealthCare, Western Digital, Hitachi, and IBM, Jahid has spearheaded global technology transformations focused on modernization, cost efficiency, and operational excellence.

Fun fact: Jahid began his professional journey in the U.S. Marine Corps, an experience that continues to shape his leadership style, emphasizing teamwork, discipline and execution.

Learn more about the San Francisco CIO community here.
 

Give us a brief overview of the path that led to your current role.

My career has been shaped by a deep passion for building technology organizations that drive business performance at scale. I started as a software engineer at IBM, supporting enterprise systems, and moved into leadership roles at Hitachi, HGST, and Western Digital, where I led major global integrations and cloud transformation initiatives. Each role expanded my responsibility for aligning technology with business strategy and operational efficiency. These experiences prepared me to lead GE HealthCare’s global IT organization through a period of digital modernization, data standardization, and enterprise-wide transformation.
 

What is one of your guiding leadership principles?

Lead with clarity and accountability. I believe in setting clear expectations, empowering teams to make decisions, and holding ourselves accountable for delivering measurable results. Effective leadership means simplifying complexity and building trust through consistent, disciplined execution.
 

What is the greatest challenge CIOs face today, and how are you addressing it?

The biggest challenge for CIOs today is balancing modernization with reliability. At GE HealthCare, we are advancing cloud, AI, and automation capabilities while maintaining the stability required to support a highly regulated global healthcare business. Through strong governance, standardized platforms, and a disciplined operating model, we’re able to accelerate innovation without compromising security, compliance, or operational excellence.
 

What is the key to success for someone just starting out as a CIO?

Understand the business before defining the technology strategy. Build strong relationships with executive peers, communicate priorities with clarity, and focus on outcomes that drive measurable value. A successful CIO listens actively, sets a clear direction, and executes with discipline and consistency.
 

How do you measure success as a leader?

I measure success by how effectively technology supports the company’s strategic goals—whether through cost reduction, process efficiency, or enhanced business agility. Success also comes from building strong, capable teams who take ownership and deliver results that make a meaningful impact on the business.
 

What is the value of being a member of Gartner C-level Communities?

Gartner Communities offers CIOs a valuable network of peers navigating similar challenges across industries. The collaboration, data-driven insights, and research-backed frameworks help validate strategies, accelerate decision-making, and ensure technology investments are aligned with business value. It’s a trusted forum for learning, sharing, and advancing enterprise leadership.
 

Gartner C-level Communities Governing Body members share their insights and leadership perspectives to shape the agendas and topics that address the top priorities impacting business leaders today.