UK & Ireland CIO Virtual Boardroom

13 September 2022 | 16:00 BST

13 September 2022 | 16:00 BST

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Embracing a Scalable Customer-Engagement Strategy

Connect with a small group of C-level peers for a private, interactive conversation framed around a top priority for IT leaders.

Join CIOs from the leading organizations in your area to discuss:

What makes building differentiated experiences unique from traditional, siloed customer engagement

How a unified ecosystem can create actionable data to drive incremental revenue growth

The evolutions in data capability, technology and compliance procedures

Agenda


13 September 2022

16:00 - 17:00  BST

Embracing a Scalable Customer-Engagement Strategy

As Technology Leaders, you know that building a strategy to serve your customers is as old as the job itself. What has shifted, however, is the speed of demand, the modes of commerce and the ease of entry by digital-first competitors into your market. Under these circumstances, a traditional business model is too slow and rigid to keep pace with today’s unpredictable market. But what does it really mean for digital leaders to put the consumer first in this evolving context? Join this boardroom and discuss:

  • What makes building differentiated experiences unique from traditional, siloed customer engagement and what does that strategy look like in practice?
  • How a unified ecosystem can create actionable data to drive incremental revenue growth
  • The evolutions in data capability, technology and compliance procedures necessary to execute a customer-first strategy in any market while maintaining quality control on scalability and data security

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Program Partner


UK & Ireland CIO Community Manager


For inquiries related to this event, please reach out to your dedicated program contact.

Lucy Guille

Senior Community Manager

+44 (0)7701 308 981

lucy.guille@gartner.com