2022 France CIO Peer Roundtable

CIOFrance CIO CommunityFrance CIO Programs

Conversational Commerce as the Next Step in Your Omnichannel Journey

Connect with a small group of C-level peers for a private, interactive conversation framed around a top priority for IT leaders.

Join CIOs from the leading organizations in your area to discuss:

Share omnichannel challenges with peers and how it impacted revenue and business strategy

Understand how to build a personalised experience and trust in a digital-first world

Learn how Business Messaging can transform the relationship between brands and consumers

Discussion Leaders

Members of the France CIO community will lead the private, virtual discussion.

Estelle Yafi

Meta - Business Messaging

Business Messaging Lead, France

Moderator

David Cikurel

DHL Supply Chain

CIO France

Discussion Leader

Agenda

8 December 2022

09:00 - 10:00 CET

Conversational Commerce as the Next Step in Your Omnichannel Journey

Consumers today demand more than good products or services - they expect an exceptional customer experience supported by a strong omnichannel strategy. With so many traditional channels to address their needs, consumers spend a lot of time wondering where best to find assistance. Emerging markets have already begun the shift towards Messaging platforms to communicate with consumers in a convenient and private way and now Western Europe is following suit.

In this boardroom you will:

Share your omnichannel challenges with peers and how it impacted your revenue and business strategy
Understand how to build a personalised experience and trust in a digital-first world
Learn how Business Messaging can transform the relationship between brands and consumers to drive outstanding results

Apply to Participate

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Apply to participate in the France CIO Community Peer Roundtable.

Gartner facilitates exclusive, C-level communities by personally qualifying and understanding the priorities, challenges and interests of each member.

Our selective approach maintains the high quality of the network and ensures top-level discussions with peers from the world’s leading organizations.

Each application will be reviewed, and once your participation is confirmed, you will have access to year-round community programs.

Community Member Criteria

To ensure peer connections and conversations at the highest level, members must meet the following criteria:

- C-level or senior most executive for respective function

- Organization revenue of $500M+

Exceptions are considered.

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Peer Roundtable

Conversational Commerce as the Next Step in Your Omnichannel Journey

Discussion Leaders

Agenda

8 December 2022

Conversational Commerce as the Next Step in Your Omnichannel Journey

Apply to Participate

Community Member Criteria

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Thank you for your interest in participating in the France CIO Community Peer Roundtable.

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