VIRTUAL

France CIO Peer Roundtable

8 December 2022 | 09:00 CET

8 December 2022 | 09:00 CET

Conversational Commerce as the Next Step in Your Omnichannel Journey

Connect with a small group of C-level peers for a private, interactive conversation framed around a top priority for IT leaders.

Join CIOs from the leading organizations in your area to discuss:

Share omnichannel challenges with peers and how it impacted revenue and business strategy

Understand how to build a personalised experience and trust in a digital-first world

Learn how Business Messaging can transform the relationship between brands and consumers

Discussion Leaders


Members of the France CIO community will lead the private, virtual discussion.

Estelle Yafi

Meta - Business Messaging

Business Messaging Lead, France

Moderator

David Cikurel

DHL Supply Chain

CIO France

Discussion Leader

Agenda


8 December 2022

09:00 - 10:00  CET

Conversational Commerce as the Next Step in Your Omnichannel Journey

Consumers today demand more than good products or services - they expect an exceptional customer experience supported by a strong omnichannel strategy. With so many traditional channels to address their needs, consumers spend a lot of time wondering where best to find assistance. Emerging markets have already begun the shift towards Messaging platforms to communicate with consumers in a convenient and private way and now Western Europe is following suit.

In this boardroom you will:

  • Share your omnichannel challenges with peers and how it impacted your revenue and business strategy
  • Understand how to build a personalised experience and trust in a digital-first world
  • Learn how Business Messaging can transform the relationship between brands and consumers to drive outstanding results

Your Community Partners


Program Partner