UK CHRO Virtual Executive Summit

2 December 2020 | 09:00 - 15:30 GMT

2 December 2020 | 09:00 - 15:30 GMT


Collaborate with your peers

Come together with your peers virtually to tackle top business challenges through peer-driven content and discussions at the UK CHRO Virtual Executive Summit.

Join your peers to discuss the most critical issues impacting CHROs today:

Developing critical skills, competencies and the leadership bench for the future workforce

Creating a culture of inclusion across the enterprise

Modernising mental health and well-being programs in a new era of work


Donna Catley

Compass Group
Chief People Officer UK&I

Helen Cook

NatWest Group

Caroline Corrigan

Strategic Workforce Lead

Julian Duxfield

University of Oxford

Angela Williams

Chief People Officer

Rob Willis



2 December 2020

09:00 - 10:00 GMT Virtual Summit Keynote

Investing in Employee Wellbeing for Long-Term Success

Amanda Cusdin headshot

Amanda Cusdin

Chief People Officer


Nick Walker headshot

Nick Walker



Steven Buck headshot

Steven Buck

Head of People Science, EMEA


Many HR leaders are charting new territory by writing the playbook on how to address resiliency and wellbeing for the workforce. Businesses that listen to their employees and help them adapt to change will set themselves up for long-term success.

In this session, you will explore:

  • Creating a sense of belonging among employees working in a virtual environment
  • Enabling managers to help employees do their best work and be their best selves
  • Strategies for maintaining employee wellbeing for long-term success

10:00 - 11:00 GMT Virtual Summit Boardroom

Employee Recognition — More Than a Metric

Lynette Silva Heelan headshot

Lynette Silva Heelan

Principal Consultant


Sally Austin headshot

Sally Austin



Maintaining an engaged workforce as employees navigate personal stress and an uncertain future is a challenge all HR leaders are facing. Creating a culture of recognition is the key to inspiring employees, and unlocking wellbeing and productivity.

Join this virtual boardroom to discuss:

  • Trends in employee experience
  • Leveraging recognition to connect employees to each other and the organisation
  • Lessons learned after a year of disruption

10:00 - 11:00 GMT Virtual Summit Boardroom

Leading Through a New Employee Experience

Nazir Ul-Ghani headshot

Nazir Ul-Ghani

Head of EMEA

Workplace from Facebook

Debbie Alder headshot

Debbie Alder

Director General of HR

Department for Work & Pensions

Amanda Cusdin headshot

Amanda Cusdin

Chief People Officer


Many organisations have been managing two crises during this pandemic: the crisis of health and safety and that of the employee experience. The decisions HR leaders make at this time will have a long-term impact on how their organisations define the employee experience of the future. 

In this virtual roundtable discussion, you’ll explore: 

  • Implementation and management of communication and collaboration strategies to bring your workforce together
  • Why you need to update your employer brand in response to the pandemic
  • Early lessons learned on employee and manager behaviour during this disruption

10:00 - 11:00 GMT Virtual Summit Boardroom

Who Cares for HR – An Open Conversation on Wellbeing

Angela Williams headshot

Angela Williams

Chief People Officer


The role and expertise of HR professionals has increased in significance across organisations as they seek to support the workforce in more ways than ever. In this uncertain environment, the business is requiring HR to be more agile, more tech-savvy, and a constant source of truth. However, who is caring for HR employees?

In this open conversation, you will choose the direction of the discussion. Topics that you may discuss include:

  • Identifying signs of burnout and encouraging open and honest conversations amongst your team
  • Strategies for maintaining personal wellness as a leader 
  • Sharing best practices on improving HR function resilience 

10:00 - 11:00 GMT Virtual Summit Boardroom

Developing a Resilient Leadership Bench

Vicky Wallis headshot

Vicky Wallis


Direct Line Group

James Saunders headshot

James Saunders

Chief People Officer

Intu Properties plc

Rob Willis headshot

Rob Willis



The need for purpose-led leadership has shone through in recent months. With CHRO peers, benchmark your own leadership development strategies and discuss:

  • How to grow skills such as candour, empathy and humility in your leaders to continue to drive teams forward and improve business resilience
  • Increase self-leadership amongst the workforce
  • Fresh approaches to the use of technology for virtual leadership

10:00 - 11:00 GMT Virtual Summit Boardroom

Returning to the Workplace – From Strategy to Action

Helen Cook headshot

Helen Cook


NatWest Group

Julian Duxfield headshot

Julian Duxfield


University of Oxford

Ben Bengougam headshot

Ben Bengougam



There is no question that work looks different than most would have imagined. With remote work the new normal for many, and with significant adjustments made for those that work on-site, the workplace has been and will continue to be in flux.

Join this virtual boardroom to discuss:

  • Strategies for keeping your return-to-workplace strategy flexible
  • Best practices for managing a workforce facing a myriad of personal challenges
  • Shifts in culture to accommodate asynchronous and remote work

11:00 - 11:45 GMT Virtual Summit Keynote

A Skill-Based Approach to L&D

Janice Burns headshot

Janice Burns

Chief Career Experience Officer


Caroline Corrigan headshot

Caroline Corrigan

Strategic Workforce Lead


Remote work and restrictive travel policies have accelerated the pre-existing trend towards digital-first, on-demand learning strategies. But the answer isn’t simply putting what would have been in-person courses, online. Organisations that are thinking holistically about the experience, the delivery mechanisms and the people needed to make it happen are seeing the most success. 

Join this keynote to discuss:

  • Considerations L&D must make in the future of work
  • How to meet employee expectations of a consumer-like experience
  • How to create a pragmatic skills-based strategy

11:45 - 12:15 GMT Break

12:15 - 13:00 GMT Virtual Summit Keynote

The Future of Work and HR Design

Tom Dewaele headshot

Tom Dewaele

Global Head of Employee Experience


Sally Sourbron headshot

Sally Sourbron

Senior HR Director, EMEA


The future of work is now and CHROs are redesigning the HR function to deliver. In this keynote session, join ServiceNow's EMEA CHRO Sally Sourbron and Tom Dewaele, Global Head of Employee Experience at Unilever as they discuss how their strategies, teams and structures are transforming in a new era of work.

In this session, CHROs discuss:

  • Aligning HR operating models with new business models
  • New strategies to adapt to paradigm shifts in the employee experience
  • New HR technology strategies and management

13:00 - 14:00 GMT Virtual Summit Boardroom

Creating Community Through Care and Connection

Nazir Ul-Ghani headshot

Nazir Ul-Ghani

Head of EMEA

Workplace from Facebook

Monika Khullar headshot

Monika Khullar



Sara Shipley headshot

Sara Shipley

Strategic Programme Director - Org Design: Location and People


HR executives know that leading with care, developing deep human connections and building community can all create a sense of belonging. Today, they need to do this while balancing the employee experience needs of people working from home and in offices. How do you provide clarity, inspire leadership and build resilience when most workforces will remain distributed for the foreseeable future? Is your organisation ready to evolve its culture to meet the needs of employees and build a sense of belonging?

In this boardroom, you will explore:

  • How leading with care, connection and community can evolve your culture and create a sense of belonging
  • How to manage the ever-changing workforce needs as well as communications
  • Why leading with empathy and transparency is key for HR managers
  • Using data to measure employee sentiment and how to build employee resilience and respond to changing business needs

13:00 - 14:00 GMT Virtual Summit Boardroom

Fostering Workplace Resilience Through Connection and Appreciation

James Hartley headshot

James Hartley

MD, Global Head HR, Group Operations & Global Functions

Swiss Re

Jeff Cates headshot

Jeff Cates



Alastair Procter headshot

Alastair Procter


IPG Mediabrands

This year has been one of the most disruptive and challenging times to be an HR Leader. But with great chaos and change brings the opportunity for innovation and the chance to reimagine this new-world employee experience.

In this session, you will discuss how to:

  • Leverage non-monetary rewards to reinforce company values and culture
  • Strengthen resilience and connection across your organization
  • Reapproach employee engagement and recognition for a post-COVID work place

13:00 - 14:00 GMT Virtual Summit Boardroom

Diversity Matters

Neil Hayward headshot

Neil Hayward



Neil Hayward, HR Director at HS2 will share the strategic importance to HS2 of Equality, Diversity and Inclusion followed by an interactive discussion.

This session will cover:

  • Building EDI into OD and Change when managing organization restructures
  • How EDI and accessibility issues, in particular, are embedded into HS2s Inclusive Design approach
  • How to adapt EDI practices to specific contexts such as working with communities and in different working environments across construction

13:00 - 14:00 GMT Virtual Summit Boardroom

Digital Transformation in the New Normal

Andy Doyle headshot

Andy Doyle


National Grid

Jason Fowler headshot

Jason Fowler

VP, HRD, UK & IE & Head of HR Northern, Western and Southern Europe


Nikki Craig headshot

Nikki Craig

Head of Community Engagement Europe, Middle East & Africa


This year, a new way of working was ushered for most organisations overnight. CHROs play a critical role in driving digital initiatives that support fundamental shifts in the workplace and work and permanent states of agility.

In this session you’ll discuss:

  • Digital-first strategies that foster innovation and disruption
  • Equipping the workforce with the skills and tools they need to make their own data-driven decisions
  • Digital initiatives that enable employee engagement in hybrid work environments

14:00 - 14:30 GMT Networking

CHRO 'Live' Networking

An informal and interactive opportunity for you to network with peers in small groups. 

14:30 - 15:30 GMT Virtual Peer-to-Peer Meetings

Peer-to-Peer Meetings

Meet virtually for in-depth conversations with your colleagues

Conducting business virtually makes it more challenging to meet and network with like-minded peers. During this time of disruption and uncertainty, it’s become even more critical to collaborate with peers who are facing the same challenges.

Now, we are bringing you the opportunity to set up 1-to-1 meetings in a private, virtual setting with community peers directly after the Virtual Executive Summit.

  • Peer-to-Peer meetings are 25 minutes in length, giving you the chance for more personal interaction and in-depth conversation with your fellow UK CHRO Virtual Executive Summit peers.
  • All conversations are private and will not be recorded
  • Meet up to 3 peers based on your shared interests or priorities

Participant Testimonials

  • ‘If I came just for the peer to peer meetings, my time was well spent. This is truly your USP.’ Stuart Hughes, CDIO at Rolls Royce
  • ’The peer to peer mtgs were maybe the BEST part of this mtg’ Edward Wagoner, Executive Director, Digital, JLL
  • ‘Best idea ever; I had such productive sessions with all three of my peers’ Dd Budiharto Sr. Director of Cybersecurity, Baker Hughes

How to participate

Please contact your Program Manager to participate.


Your Community Partners

CHRO Thought Leader
Key Partners
Program Partner

UK CHRO Programme Manager

For inquiries related to this event, please reach out to your dedicated program manager.

Chloe Stevenson

+44 (0)7701 308 236