Toronto CHRO Executive Summit

HR leaders have an urgent need to take a closer look at what can be done to create safe workplace environments, which promote career growth for every gender. Grace Killelea shows the benefits leadership development and skill building have on moving beyond compliance to creating and sustaining commitment.

In this session you will learn:

• The critical need for improved coaching and feedback skills for leaders
• Moving beyond compliance to create alliance and developing a culture of repair, not just retreat
• Increasing emotional intelligence and self-awareness in all leaders supports goals for inclusive workplace

The first step on the journey to a strong customer experience is an exceptional employee experience. Organizations are looking for new ways to connect their workforces and are seeking to provide their employees the tools and capabilities, so they can collaborate seamlessly when it matters most. Learn how Maple Leaf Sports and Entertainment is building an environment of effective leaders and inspiring employees to create extraordinary moments for their fans.

In this session you will:

• Learn how to coach and train your frontline employees to create a positive customer experience
• Explore the benefits of employee empowerment
• Discuss how creating a positive and empowering employee experience contributes to business growth

Cisco is changing the way it lifts employee engagement by leveraging tools like machine learning to develop leaders along the way. The results have contributed to increased revenue growth and workforce productivity.

In this session, Alex Johnson will share:

• Cisco’s strategy to focus on teams and leaders to lift employee performance
• What they are learning along the way
• Why they plan to double down their investment and research on leadership and teams 

Creating a diverse and inclusive workplace can help generate business value, increase engagement and improve culture.

In this session you will:

• Discuss the success and challenges around implementing a D&I strategy
• Explore how to engage leaders in promoting D&I efforts
• Learn how a diverse and inclusive workforce contributes to business growth

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CHROs).

To reserve your seat, please contact: 

Zachariah Elliott at 503-972-4033 or Zachariah.elliott@evanta.com

A successful change management initiative requires support and buy-in from people at various levels, and willing adoption of new roles and processes. This type of initiative must fully consider the human side of change management, as a shift in both perspective and behaviour is required to sustain any change.

In this session you will discuss:

• The complete organizational context of change management: history, culture, values and desired future state
• Sustainability – is there a culture of learning and adaptation to support this
• How to leverage transition to inspire employees to consistently perform at their best

Digitization is changing the way organizations need to run, how they need to relate to their customers and how they need to service their workforces. Join this panel discussion to hear perspectives and best practices on the change management aspect of undergoing digital transformation.

In this session you will:

• Explore the move to digital across all industries
• Learn how HR can lead the adoption of this transformation and get the workforce on board
• Discuss how customer and employee expectations are driving the change

One of the key challenges currently faced by HR leaders is adopting customizable benefit strategies that acknowledge the shifting employee demographics without being cost prohibitive. While it’s important to recognize the differences between the generations — how or where they work and what they expect from their employer — the gaps aren’t as significant as one would think.

Join this informative session to discuss:

• The current shift in workforce demographics
• How to create a culture that brings out the uniqueness in each generation
• Sustaining engagement while avoiding common misperceptions

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CHROs).

To reserve your seat, please contact: 

Zachariah Elliott at 503-972-4033 or zachariah.elliott@evanta.com

The HR potential in robotics, AI and machine learning is undeniable. Companies can use these technologies to save time, eliminate error and generate revenue. The goal is to achieve big things with little disruption to employees.

In this boardroom you will:

• Explore the best ways to get started with these emerging technologies
• Discuss leveraging these technologies to enhance the employee experience
• Evaluate the benefits of creating less process based, and more strategic roles

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CHROs).

To reserve your seat, please contact: 

Zachariah Elliott at 503-972-4033 or zachariah.elliott@evanta.com

Air Canada created a culture of trust and empowerment, which effected a surge in customer satisfaction. Learn how this nimble shift in culture created business value for the organization.

In this session you will:

• Learn how to engage and train employees to create business value.
• Gain insight on communication strategies for implementing a cultural shift.
• Become aware of the challenges associated with a cultural shift.