New York CHRO Executive Summit

December 8, 2021 | InterContinental New York Times Square

December 8, 2021
InterContinental New York Times Square

Collaborate with your peers

Get together with New York's top CHROs to tackle shared business challenges and critical priorities facing your role today. Participate in this one-day, local program with peer-driven topics and interactive discussions with your true C-level peers.

Join your peers to discuss the most critical issues impacting CHROs today:

Integrating DE&I into company culture and employee experience

Shaping diverse, empathetic, and future-ready leaders

Supporting enterprise transformation with human capital

New York CHRO Governing Body

The Governing Body Co-Chairs shape the summit agenda, ensuring that all content is driven by CHROs, for CHROs.

Governing Body Co-Chairs

Mike Bokina

Siemens USA
Vice President, Head of Human Resources

Laura Cushing

Chief Human Resources Officer

Paul Marchand

Charter Communications

Mike Prutting

Bigelow Tea
Vice President, Human Resources

What to Expect

Interactive Sessions

Hear from CHRO practitioners and thought leaders on how they're solving critical challenges impacting your role today in Keynote sessions, and join smaller, interactive discussions with your peers in Breakout and Boardroom sessions.

Community Networking

Make new connections and catch up with old friends in casual conversations during dedicated time for networking designed to better acquaint you with your New York CHRO community.

Peer-to-Peer Meetings

Connect with like-minded peers in a private, one-on-one setting through Evanta's Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.


December 7, 2021

December 8, 2021

6:00pm - 8:30pm  Governing Body Welcome Reception

Governing Body Private Dinner

Exclusive to Governing Body members and select guests, this dinner is a can’t-miss opportunity to connect with your peers prior to tomorrow’s Executive Summit. Please join your colleagues for an evening of good food, wine, and lively networking.

7:30am - 8:15am  Registration & Breakfast

8:15am - 9:00am  Keynote

The Grand Experiment — Betting Big on the Future of Work

DJ Casto headshot

DJ Casto

EVP & Chief Human Resources Officer


When navigating through the pandemic, Synchrony Financial made an early call to take a bold path and lead employees head-on into the future of work. In a talent market that favors flexibility and choice above all else, this has proved to be a key driver of recruitment, retention and belonging. 

Join EVP & CHRO DJ Casto as he shares how Synchrony:

  • Gave employees a sense of control, flexibility and choice over how and where they work 
  • Maintained connection and culture in a remote-first environment 
  • Developed leadership principles to demonstrate top-down commitment to the new world of work

9:00am - 9:15am  Break

9:15am - 10:00am  Breakout Session

Modernizing Employee Health and Well-Being

Lori Pierson headshot

Lori Pierson

Vice President HCM Transformation & Thought Leadership


As HR leaders prepare to bring employees back into physical spaces, the top priority will be to keep them healthy and safe— all while considering evolving definitions, practices and impacts on the workforce.

Join this session to learn:

  • Methods to connect data and analytics as a foundation for wellness strategy
  • How a wellness strategy can differentiate an organization
  • Strategies to navigate vaccine and testing requirements in the workplace

9:15am - 10:00am  Executive Boardroom

Combatting Workforce Burnout

Stephanie Frias headshot

Stephanie Frias

Chief People Officer

Lyra Health

Monique Jefferson headshot

Monique Jefferson

Chief Human Resources Officer

New York Public Radio

Mike Prutting headshot

Mike Prutting

Vice President, Human Resources

Bigelow Tea

Employee burnout continues to rise to unprecedented levels. Over the last year, it has contributed to the exodus of a talented workforce, reduced profitability and declining employee engagement. At best, workers are feeling undervalued and overwhelmed by their workloads and an ever-changing work environment; at worst, burnout is bleeding into customer experience and the personal lives of employees.

Join this session to discuss how to:

  • Identify signs of burnout and help your team become first-responders
  • Understand costs of burnout including retention, engagement, belonging, presenteeism and profitability
  • Prepare a protection strategy to tackle workforce burnout

10:00am - 10:30am  Networking Break

10:30am - 11:15am  Breakout Session

The Great Resignation — A Benchmarking Session

Kelly Slieter headshot

Kelly Slieter


Advansix Inc

A record number four million people quit their jobs in April with signs that the Great Resignation is not slowing down, as many surveys suggest at least 50% of the workforce anticipates looking for a new job in the coming months. While there’s no one reason for employee turnover and no magic bullet to keep top talent, HR leaders can help one another get a pulse on trends and elevate their retention strategies.

Join this interactive session to benchmark with your peers:

  • Turnover trends across a spectrum of industries
  • HR leader perceptions on employee turnover
  • HR strategies to mitigate turnover

10:30am - 11:15am  Breakout Session

Transformation With Purpose — Data-Led Reorganization and the “What-If” Mindset

Rupert Morrison headshot

Rupert Morrison

Founder & Deputy Chair


Today’s organizations have had to adapt to a wide range of market challenges. The transformations CHROs tend to talk about most are the big, strategic initiatives. These include everything from mergers and acquisitions to new, often digital, business models. But more often than not, businesses need to transform on many levels, continuously, and especially with an operational focus on driving ever greater efficiencies. While transformation comes in ever-increasing waves of stop/start lurches from one ‘new normal’ to the next, this interactive session with Orgvue’s CEO, Rupert Morrison will answer questions including:

  • What is HR’s role in transformation and OD – how can they have a bigger role in the business?
  • How can HR leaders evolve their approach to transformation & OD?
  • What do data and technology bring to the table in delivering more effective change?

10:30am - 11:15am  Executive Boardroom

Retention and the Empowered Employee

Sarah Sheehan headshot

Sarah Sheehan

Founder and President


Ruthanne Russell headshot

Ruthanne Russell


Ascena Retail

Erika Duncan headshot

Erika Duncan

Chief People Officer


Employees’ expectations for their lives at work have never been higher, and their freedom to find a company that can meet them has never been greater. How should HR leaders be rethinking retention in light of an unprecedented power shift in the workplace?
Join this interactive boardroom to discuss:

  • The needs of today’s “Empowered Employee”
  • How leaders can seize the opportunity to re-engage their people
  • Steps to implement an individualized mindset and approach to retention

11:15am - 11:25am  Break

11:25am - 12:40pm  Peer-to-Peer Meetings

Peer-to-Peer Meetings

Connect with like-minded peers in a one-on-one setting through Evanta’s Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

11:45am - 1:30pm  Lunch & Comments

12:40pm - 1:00pm  Break

1:00pm - 1:35pm  Keynote

Winning the War for Talent

Lorna Hagen headshot

Lorna Hagen

Chief People Officer

Guild Education

The social contract between employees and employers is rapidly transforming. As people evaluate and prioritize their goals, personal lives, and overall relationship to work in a labor market that favors employee choice, CHROs must be thoughtful about the entire employee experience to effectively attract and retain top talent.

Join this keynote to learn:

  • How employee well-being impacts recruiting and retention
  • How the development of career pathways will support your talent attraction & retention goals
  • Why employers will face a reckoning on people vs. profit

1:35pm - 1:50pm  Break

1:50pm - 2:35pm  Breakout Session

Defining the CHRO's Role in ESG

Ezgi Barcenas headshot

Ezgi Barcenas

Chief Sustainability Officer


Laura Cushing headshot

Laura Cushing

Chief Human Resources Officer


ESG programming is an emerging yet pivotal focus for HR leaders. COVID-19 and the rise of social movements have companies taking hard stances— which is shaping decision-making factors for potential employees, consumers and investors alike. As CHROs continue to see their roles elevated, they are positioned as key influencers and decision-makers to form and create ESG programming.

In this session, HR leaders will discuss:

  • Ways to incorporate DE&I into the ‘social’ of ESG
  • Strategies to align ESG and HR strategy
  • How CHROs can become strategic partners to the board

1:50pm - 2:35pm  Executive Boardroom

Anatomy of Analysis — How CHROs are Using Data to Change People Outcomes

Paul Rubenstein headshot

Paul Rubenstein

Chief People Officer


Lauren Geer headshot

Lauren Geer


Related Companies

Claudia Healy headshot

Claudia Healy

Chief Human Resources Officer

Structure Tone

As a talent leader, you can’t be in the middle of every decision, yet you are certainly accountable for the sum of the outcomes. People analytics and data are helping CHROs connect the individual hiring and retention decision with a more cohesive strategy. Some organizations use the sharing of people data outside HR to move the needle on Retention, DEI, Cost and much more. The best practices are still emerging, and CHROs are becoming more like CFOs when it comes to data.

Join this boardroom as HR leaders discuss ways to:

  • Keep people decisions aligned to strategy (and make sure they are fact-based)
  • Discover the business outcomes that other CHROs are impacting
  • Learn how others are effectively sharing people data outside of HR

2:35pm - 3:05pm  Networking Break

3:05pm - 3:50pm  Breakout Session

Democratizing Learning and Development

Liz Dente headshot

Liz Dente

Chief People Officer


After engagement survey results showed room for improvement, Chief People Officer Liz Dente revamped and revitalized Priceline’s learning and development strategy to give employees control over their own future.

Join this interactive session to learn how to:

  • Build an engaging learning and development program
  • Democratize professional development with clear career pathways
  • Empower employees to take ownership over their career progression and development 

3:05pm - 3:50pm  Executive Boardroom

Enabling High Performance in the New World of Work

Andrea Lagan headshot

Andrea Lagan

Chief Operating Officer


Jim Minogue headshot

Jim Minogue


Mizuho Bank

HR leaders have navigated the shift in how, when and where employees work. Now is the time to rethink the future of performance management to keep up with the rapid pace of change. How can organizations best develop effective teams in distributed environments?

Join this session as HR leaders discuss:

  • How to empower and prepare managers to provide continuous, ongoing feedback
  • Methods to leverage learning and development for employees’ professional development
  • Strategies to enable high-performing, hybrid teams

3:05pm - 3:50pm  Executive Boardroom

Aligning Succession Planning to the Future Business Strategy

Peter Howarth headshot

Peter Howarth

Joint Managing Director

Armstrong Craven

Jean-Carlo Donati headshot

Jean-Carlo Donati

Head of Talent Development and Management

Sumitomo Mitsui Banking Corporation

Having a diverse leadership talent pool and a robust succession plan is now more critical than ever as the events of the past 18 months have challenged leadership styles across many organizations.

Company-wide change is much needed even on the Board level, where HR leaders identify the need for new skills, aiming to adapt to the demands of the digital era.

Join this discussion as CHROs address:

  • How a diverse workforce can help enterprises boost business performance and reduce succession risks
  • Streamlining your leadership risk strategy to ensure effective internal decision-making
  • How much are organizations’ pledges for diversity in leadership backed by internal change?

3:50pm - 4:05pm  Break

4:05pm - 4:40pm  Keynote

A 20 Year Journey Toward Inclusion and Belonging

Randall Tucker headshot

Randall Tucker

Executive Vice President and Chief Inclusion Officer


Diversity, equity and inclusion efforts have become paramount after a reckoning on racial equity and a global health crisis. Now Chief Inclusion Officer at Mastercard, Randall Tucker has worked in DE&I for 20 years and will share his perspective on the DEI landscape, current imperatives for CHROs, and what’s next in the journey to build inclusion for all.

In this keynote, Randall will share:

  • How to bring everyone along in the journey toward inclusion
  • Mastercard’s “In Solidarity” plan and a five-year commitment to creating equal opportunities for all
  • Strategies to regionalize and target DEI efforts across geographies

4:40pm - 5:10pm  Closing Reception & Prize Drawing

December 7, 2021

December 8, 2021

We look forward to seeing you at an upcoming in-person gathering



A block of rooms has been reserved at the InterContinental New York Times Square at a reduced conference rate. Reservations should be made online or by calling 1-212-803-4500. Please mention H84 to ensure the appropriate room rate.

Deadline to book using the discounted room rate of $399 USD (plus tax) is November 15, 2021.

Your Community Partners

CHRO Thought Leader
Program Partners

Community Program Manager

For inquiries related to this community, please reach out to your dedicated contact.

Lynn Morrow

Senior Program Manager