Boston CHRO Executive Summit

June 27, 2018 | Hyatt Regency Boston

June 27, 2018
Hyatt Regency Boston

Collaborate with your peers

Get together with your peers to tackle top business challenges through peer-driven content and discussions at the Boston CHRO Executive Summit.

Join your peers to discuss the most critical issues impacting CHROs today:

Leading through a new employee experience

Redesigning HR strategies, structures, and service delivery models

Modernizing mental health and well-being programs in a new era of work

Boston CHRO Governing Body

The Governing Body Co-Chairs shape the summit agenda, ensuring that all content is driven by CHROs, for CHROs.


Ronald Arigo

Commonwealth of Massachusetts

Ginger Gregory


Marilyn Hausammann

Harvard University
VP, Human Resources

Cynthia Ring

Harvard Pilgrim Health Care


June 26, 2018

6:00pm - 8:30pm  Governing Body Welcome Reception

Executive Presence for Lasting Leadership

Chris Ulrich headshot

Chris Ulrich

Body Language Expert & Political Consultant

Author & Thought Leader

Any given gesture - a nod, a point of the finger - unconsciously communicates powerful ideas and feelings that have tangible consequences. Top executives are generally proficient in their ability to interact with others. But when the stakes are raised during high-level negotiations, reporting to the board, inspiring and empowering senior managers or dealing with tricky internal matters, then every movement, action or inaction is magnified. To find your leadership differentiator, join body language expert Chris Ulrich as he dives into the practice of reading body language and shares make-or-break tools and techniques to build rapport quickly and communicate more effectively.

June 27, 2018 - morning

7:00am - 7:45am  Registration & Breakfast

8:00am - 8:30am  Keynote

What's Trust Got to Do With It?

David Horsager headshot

David Horsager

CEO and Best-Selling Author, "The Trust Edge"

Trust Edge

Trust is both a fundamental business issue and the biggest asset of a company. Without trust, companies lose reputations, relationships, and revenue. With trust, organizations enjoy greater creativity, productivity and results. Through extensive research and experience, David Horsager learned what it takes to gain — and keep — the “Trust Edge.” Horsager details the business case for trust and explains why a lack of trust is the biggest expense of a company. He’ll articulate the keys to building morale, sales, and customer loyalty, and explain the Eight-Pillar Framework for building trust in an organization and creating successful leaders and organizations.

8:30am - 9:00am  Networking Break

9:00am - 9:50am  Breakout Session

Aligning the Customer and Employee Experience

Keith Hutchison headshot

Keith Hutchison

SVP Human Resources & Chief Diversity Officer

National Grid

Employee engagement is a journey that often feels like an uphill battle. How can CHROs connect with employees? Is technology enough to build employee loyalty? Keith Hutchison describes his experience at National Grid as a process improvement. Transforming the employee experience to reflect the customer experience aligned employees to the brand and improved engagement. Challenging conventions around the brand narrative enabled the employee experience and ultimately offered them a present and a future. In this session, Hutchison will dive into a case study on tailored initiatives and their power to connect with employees.

9:00am - 9:50am  Breakout Session

DATA – The Solution for Your Prescription Drug Costs

Scott Martin headshot

Scott Martin

CEO and Chairman

Remedy Analytics

No matter the industry, executives are keen on exploring ways to implement data and analytics capabilities to solve problems. How can CHROs use data and analytics to identify, solve, police and measure runaway prescription drug costs? Join this session to follow case studies on how CHROs have been able to impact the bottom line and save the enterprise money by using new technology.

9:00am - 9:50am  Executive Boardroom

When It's Working at Home, It's Working at Work

Jill Andy headshot

Jill Andy

SVP, Human Resources

Amica Mutual Insurance Company

Tamah Rosker headshot

Tamah Rosker

VP, Global Human Resources

iBasis, Inc.

Josh Fine headshot

Josh Fine

SVP, People Ops & Strategic Adviser

Care @ Work

Organizations that recognize the value of focused and engaged employees stay a step ahead in every aspect of human capital management. Progressive employers have found helping employees manage their family care responsibilities—one of the biggest challenges in any household—results in better engagement, sharper focus and greater productivity. It can also be a powerful tool for recruiting and retaining talent, and tackling the challenge of gender parity. Join this executive boardroom to explore and share innovative ideas to bolster your talent management strategy, empower and positively impact employees, their families and ultimately your business.

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CHROs). 

To reserve your seat, please contact: Julie Arndorfer at 971-271-6877 or 

9:50am - 10:20am  Networking Break

10:20am - 11:10am  Breakout Session

Find Your Story, Find Your Employees

Stefano Boero headshot

Stefano Boero

SVP, HR Communication & Branding

Amadeus North America Inc.

At Amadeus North America, the HR department owns the marketing function, which puts Stefano Boero in the driver’s seat when it comes to developing his long-term employment brand strategy. By mixing marketing, communication and recruiting, he has found a recipe to engage potential customers and employees with a synchronized story that sets Amadeus apart. Join this session to learn how bridging brand communication and talent engagement can lead you to a best-in-class employment story.

10:20am - 11:10am  Breakout Session

Digital HR – Radical New Ways to Boost Engagement

Madan Nagaldinne headshot

Madan Nagaldinne

Chief People Officer

Compass USA

Diane Chang Wardi headshot

Diane Chang Wardi

Enterprise Growth Lead

Workplace by Facebook

As advances in the consumer world accelerate exponentially, what are companies doing to ensure their employees have access to the most innovative collaboration tools available? In this session, glean insight into the partnership between Compass Reality and Workplace by Facebook that is driving their digital HR practice into the future. Diane Chang Wardi and Madan Nagaldinne will share the challenges HR leaders are facing in the modern, technology-driven landscape. Learn how you can increase collaboration and improve transparency through digital engagement across the entire enterprise.

10:20am - 11:10am  Executive Boardroom

Airing Out the Barriers to Change

Amee Desjourdy headshot

Amee Desjourdy


Global Partners LP

Rick Martino headshot

Rick Martino

VP, Human Resources

Bose Corporation

Julie Roberts headshot

Julie Roberts

Principal Solutions Consultant


Many organizations are replacing performance reviews and creating a culture of real-time feedback, empowering employees to take ownership of their own success. In order to make this switch, companies must accept that the old way doesn’t work, take an honest look at the cultural norms and beliefs that are barriers to change, and be willing to invest the time and focus necessary. Join this session to discuss best practices and success stories for redefining performance management practices, identify the barriers that prevent forward movement and form positive changes for employees in and out of the workplace.

11:10am - 11:40am  Networking Break

June 27, 2018 - mid-afternoon

11:40am - 12:50pm  Keynote

Taking the Bias Out of Talent Management — What Works

Iris Bohnet headshot

Iris Bohnet

Roy E. Larsen Professor of Public Policy

Harvard University

We all know that unconscious bias costs companies more than just their bottom line and that diversity programs have limited success. How can CHROs create positive, impactful change? What research-based solutions are available? Iris Bohnet will examine training and structural changes that are necessary to truly improve the hiring process. Covering everything from messaging to evidence-based interventions, Bohnet looks to move the needle toward equality with behavioral design. Join the discussion and learn What Works.

12:50pm - 1:20pm  Networking Break

1:20pm - 2:10pm  Breakout Session

HR Data and Analytics — Empowered Storytelling

Ronald Arigo headshot

Ronald Arigo


Commonwealth of Massachusetts

John Johansson headshot

John Johansson

Director of HR Reporting and Analytics

The Commonwealth of Massachusetts

Data and analytics can have a significant impact on an organization’s bottom line, but making the case for a data platform is not nearly as clear-cut. Join Ron Arigo as he explains why the infrastructure for data systems is so crucial and discusses how to get the attention of key stakeholders and strategic business units. By steering the conversation to factual value versus anecdotes, learn how you can offer more credible insights, become more agile and predictive, and use data to shape decision making.

1:20pm - 2:10pm  Breakout Session

Welcome to the Solution Room — A CHRO Workshop

Michael Danubio headshot

Michael Danubio

Sr. Dir., HR

Boston Red Sox

Andrew Farnsworth headshot

Andrew Farnsworth

Chief Human Resources Officer

CIRCOR International, Inc.

What if, every time you had a business problem, you had a room full of CHROs to bounce ideas off of, get advice from and hone solutions with? Welcome to that moment. Bring your trickiest, most troublesome dilemma to the table and get ready for an organic, revelatory experience. Attendees will have the opportunity to candidly discuss their biggest challenges, exchange ideas and uncover peer-tested answers in this CHRO-moderated workshop session. The results promise to be nothing short of powerful.

1:20pm - 2:10pm  Executive Boardroom

Are You Getting the Most From Your Talent Spend?

Danielle Benedict headshot

Danielle Benedict


United Natural Foods, Inc.

John Patterson headshot

John Patterson

Global CHRO

The Talbots, Inc.

Neil Costa headshot

Neil Costa



As the job markets in Boston, the US and beyond continue to become increasingly more competitive, business leaders are looking for ways to ensure the highest return on their efforts to attract, retain and develop talent. In today’s data and outcomes-driven world, HR executives are under greater pressure than ever to demonstrate that they are producing results. What are the tips and tricks that your peers are implementing for low-investment, high-reward talent strategies? Join Neil Costa and a group of peers to uncover creative solutions to attract, develop, motivate, and retain productive, engaged employees.

June 27, 2018 - afternoon

2:10pm - 2:30pm  Networking Break

2:30pm - 3:20pm  Breakout Session

Strengthening the Talent Ecosystem — A Case for Collaboration

Ginger Gregory headshot

Ginger Gregory



Sarah Larson headshot

Sarah Larson

Partner and CHRO

Third Rock Ventures

Andy Porter headshot

Andy Porter

Chief People Officer

Broad Institute of MIT and Harvard

Susan Miele headshot

Susan Miele

Head of Human Resources

Foundation Medicine

Boston and the surrounding communities have it all — access to top talent, world-leading educational institutions, cutting-edge hospitals, venture, and philanthropic funding — but with great power comes great responsibility. Join this peer-driven panel discussion to discover the creative solutions other HR executives are exploring to leveraged Boston’s thriving environment to expand connections across organizations.

2:30pm - 3:20pm  Executive Boardroom

Transforming the Employee Experience through Service Delivery

Deb Hicks headshot

Deb Hicks

Chief People & Culture Officer

Dana-Farber Cancer Institute, Inc.

Michael Messier headshot

Michael Messier


Excelitas Technologies

Gaylan Sankey headshot

Gaylan Sankey

HR Transformation Leader


Today’s organizations can be frustrating. Employees must navigate a maze of policies and procedures, disconnected technologies and siloed departments. Getting simple things done can be a chore, leaving employees feeling stuck and overwhelmed. This reduces productivity, engagement, retention and ultimately hurts an employer’s brand. How can we make our service more valuable to employees so they can provide valuable service to the organization? What if we put the employee at the center of our HR strategies? Join us as we discuss how to reinvent the employee service experience and make life for employees more like their everyday consumer experiences.

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CHROs). 

To reserve your seat, please contact: Julie Arndorfer at 971-271-6877 or 

2:30pm - 3:20pm  Executive Boardroom

The Future of Performance – Assessment Isn’t Development

Joe Nedder headshot

Joe Nedder

Chief Operating Officer

Fidelity Investments

Christine Scarafoni headshot

Christine Scarafoni

SVP, Chief Human Resources Officer

Century Bank

Marcy Ricci headshot

Marcy Ricci

Senior Recognition Strategist


Once-a-year performance reviews are out of sync with the pace of business today and annual reviews do little to develop talent or boost employee performance on their own. Forward-thinking organizations are shifting toward more frequent and impactful discussions around short-term priorities. They are empowering managers, peers and teams to provide crowdsourced feedback – often at the employee’s request – with a focus on career development and positive reinforcement. Discuss how a more positive, human approach to performance is critical to attracting and retaining high-performing teams and fostering workplace environments where people can do the best work of their lives.

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CHROs). 

To reserve your seat, please contact: Julie Arndorfer at 971-271-6877 or 

3:20pm - 3:40pm  Networking Break

3:40pm - 4:20pm  Keynote

Enabling the Business Through a Strong CEO/CHRO Partnership

Mike Duffy headshot

Mike Duffy


C&S Wholesale Grocers

Asad Husain headshot

Asad Husain


C&S Wholesale Grocers

For Asad Husain, a strong CEO-CHRO relationship is integral to designing organizational strategy that can serve as a launching pad for a prosperous future. He strives to drive employee engagement, get buy-in from the organization and help the HR function stand up on its own. Because of this upfront work, his CEO, Mike Duffy, doesn’t get mired in the details. Instead, Duffy can rely on a sturdy foundation and focus on making strategic decisions. In this session, Husain and Duffy will share their perspectives on how a strong HR strategy can empower CEOs to do more.

4:20pm - 5:00pm  Closing Reception & Prize Drawing


Venue & Accommodation

Hyatt Regency Boston

Your Community Partners

National Thought Leaders
Presenting Sponsors
National Sponsors

Boston CHRO Program Manager

For inquiries related to this event, please reach out to your dedicated program contact.

Julie Arndorfer

Program Manager