Southern California CIO Community
Town Hall
March 20, 2025 | 1:00pm PDT
March 20, 2025
1:00pm PDT
Driving Efficiency, Growth, and NPS with Unified Customer Data
Participate with your CIO peers in the Southern California community in small, breakout discussions on a mission-critical priority for IT leaders. These informal discussions allow you to share your insights and learn from the lessons, approaches and experiences of a diverse group of peers in virtual breakout rooms.
Join fellow CIOs in the Southern California community to discuss:
Collaborating for Co-Ownership to Drive Digital Innovation
Empowering Business Technologists
Focusing on Architecture and Innovation
Discussion Leaders
Members of the Southern California CIO community will lead the interactive discussion and share lessons learned.
Meetali Agarwal
Domino's
VP & Head of Global Data
Discussion Leader
Dave Cortese
McGraw Hill
Chief Digital Information Officer
Discussion Leader
Lea Eriksen
City of Long Beach
CIO & Director, Technology & Innovation
Discussion Leader
Krishna Prasad
UST Global
CIO & Chief Strategy Officer
Discussion Leader
Jon Silvertooth
California Pizza Kitchen
Vice President, Information Technology (CIO)
Discussion Leader
Rae Weon
Twilio
Principal Enterprise Innovation Manager
Presenter
Agenda
March 20, 2025
1:00pm - 2:00pm PDT
Driving Efficiency, Growth, and NPS with Unified Customer Data
Hosted by Twilio
Most organizations today aspire to be data-driven in their growth strategies, however many continue to struggle to break down data silos within their business and suffer from incomplete information or only partial clues to guide their decisions. This hinders their ability to "see the full picture", and artificially limits their ability to extract valuable insights and improve customer experience. Integrating data across channels and departments will unlock intelligence that can be translated into actions and strategies that achieve the ultimate win-win - positive impact for your business AND your customers.
Join this Town Hall to discuss:
- Breaking down data silos for unified customer & business insights
- Enhancing collaboration across business functions
- Leveraging technology to streamline data integration
Apply to Participate
Each application is carefully vetted to ensure members meet established criteria, preserving the quality of the network and enabling meaningful, peer‑level discussions among leaders from the world’s leading organizations.
Once you submit your application, a Community Program Manager will schedule a conversation to understand your priorities and interests and complete onboarding, including access to year‑round community events.
Your Community Sponsor
Key Sponsor
Community Program Manager
For inquiries related to this community, please reach out to your dedicated contact.
