DACH CIO Community
Town Hall
14 October 2020 | 11:00 CEST
14 October 2020
11:00 CEST
How to Revolutionise Experiences by Leveraging AI and Machine Learning Technologies
Participate with your CIO peers in the DACH community in small, breakout discussions on a mission-critical priority for IT leaders. These informal discussions allow you to share your insights and learn from the lessons, approaches and experiences of a diverse group of peers in virtual breakout rooms.
Join fellow CIOs in the DACH community to discuss:
AI strategy from inception to completion
AI vision and strategy, together with implementation and testing
Lessons learned and advice to those undergoing transformation of their own
Discussion Leaders
Members of the DACH CIO community will lead the interactive discussion and share lessons learned.

Luca Pronzati
MSC Cruises
Chief Business Innovation Officer
Panelist
Agenda
14 October 2020
11:00 - 12:00 CEST
How to Revolutionise Experiences by Leveraging AI and Machine Learning Technologies
Senior Executives responsible for artificial intelligence (AI) strategy must ensure they are on the right path to leverage the technology in improving decision making and adding value. Technology can only add so much value without the correct vision in place. In this Town Hall, Luca Pronzati, Chief Business Innovation Officer, MSC Cruises, will take you through their journey of transformation that revolutionised their virtual personal cruise assistant. This will be followed by a discussion on what he, as an executive, took away from the experience, lessons learned and practical tips to those on their own digital journey.
Join this session to uncover:
- An overview of ZOE, the world’s first Virtual Personal Cruise Assistant, and how the project was conducted from inception to completion
- How the project was conceived through vision & strategy, together with implementation and testing
- Luca’s personal experience, as an executive, on lessons learned and advice to those undergoing transformation of their own
Apply to Participate
Each application is carefully vetted to ensure members meet established criteria, preserving the quality of the network and enabling meaningful, peer‑level discussions among leaders from the world’s leading organizations.
Once you submit your application, a Community Program Manager will schedule a conversation to understand your priorities and interests and complete onboarding, including access to year‑round community events.
Community Programme Manager
For inquiries related to this community, please reach out to your dedicated contact.