Atlanta CIO Virtual Executive Summit

The internal and external customers have always been the focal point for the digital journey, but their expectations change rapidly, constantly, and permanently. Keeping up with these changes is hard enough, but your business is also competing with everyone in the market approaching the customer experience in the same way. To outcompete, your digital experiences inside and outside the organization must be more than simply transactional. They must transmit trust, expertise and organizational values. And it has to happen now.

This keynote conversation tackles:

• Metrics for quickly understanding, processing, and addressing rapidly changing digital expectations of your consumers
• The hallmarks of end-user experience that drives the fastest adoption rates for innovation across the business
• Digital experience as a true differentiator for a deeper relationship with your customers

Technology itself is not a strategy, but maximizing the right technology makes a strong strategy successful. Getting there requires excellent data for decision-making, actionable metrics for benchmarking and AI enrichment of quality information to take the next step. In this session, CIOs will dive into the ways that data-driven enterprises have leveraged tech better to come out on top.

Join this boardroom to discuss:

• Data scaleability, portability and AI-ready infrastructure
• The right tools to enhance your digital-consumer strategy
• Benchmarking tools and processes

The spring pandemic only accelerated the growing trend of building out engaging digital experiences that meet your customers where they live. In this boardroom discussion, CIOs collaborate over new and innovative ways to connect digital-first consumers with the brands they follow. 

In this virtual boardroom discussion, CIOs will discuss:

• Strategies to partner across the organization to drive digital offerings

• How to identify and execute digital priorities

• Best practices for implementing on an accelerated timeline

We all remember the time when IT matters stayed within IT. But with cloud, mobility, AI/machine learning, IoT/OT—all converging to make your organization smarter, more efficient, and more competitive—IT has become a boardroom issue. Today, IT innovators have the opportunity to take their place at the epicenter of the modern enterprise, delivering the agility, security, and user experience needed for digital transformation, thereby reducing business risk, increasing productivity, and cutting costs.

In this session, Zscaler CEO Jay Chaudhry will discuss:

• “Owning the moment”: IT’s opportunity to accelerate secure digital transformation
• Best practices for securing work-from-anywhere using Gartner’s secure access service edge (SASE) and zero trust network access (ZTNA) frameworks
• What comes next: IT’s new role as strategic business enabler

Digital business is fueled by technology, but success is often determined by the availability and skill development of talent. This interplay is complex, and it’s become even more so as the nature of work itself has changed in 2020. Automation, artificial intelligence and outsourcing can all augment top performers or replace them entirely, but even these tools depend on the overall technical capacity of your organization. This session challenges you to answer the question: how are you balancing your people and your technology?

CIOs will share perspectives on:

• Equipping your people for the technology that will define the future of your business
• Enhancing the technical acumen of your organization and leading people through rapid change
• The role of outsourcing, automation and artificial intelligence in liberating talent to focus on the highest-value activity

Today’s enterprise has access to endless amounts of data and CIOs must continually find true meaning and value in the data. This peer-to-peer discussion will consider ways to mature your data and analytics program to provide accurate, real-time data.

Come ready to discuss how to:

• Implement data strategies that align with desired business outcomes
• Leverage data to gain greater insights and drive value
• Define clear data ownership and standardization

Every leader has an instinct to control – drive successful outcomes, execute a strategy. But 2020 proves it’s impossible to plan for the truly unknown. Instead, leaders must create and transmit values and vision that guide organizations through uncertain times. The line between the personal and the professional has blurred, and CIOs now must be ready to engage on social and racial injustice, a global health crisis, and work-life balance in new and sometimes uncomfortable ways. It’s not in the playbook, but it’s here to stay – and it represents an extraordinary opportunity for the enterprise of the future. 

 In this roundtable, CIOs will:

• Tackle the responsibility to lead through profound change – even when they don’t have the answers
• Develop strategies for difficult, personal conversations and for preparing frontline managers to transmit core organizational values
• Discuss ways to sustain a more personal approach to leadership into the future

As the enterprise workplace changes at an accelerated pace, enterprise and IT leaders are looking to the advantages of 5G to enable their workforce and support a “mobile-first” mindset. Now more than ever, having a network that can meet and anticipate your evolving business needs is crucial for your future success.

In this session, engage in an open dialogue with your peers and T-Mobile’s 5G experts about:

• How mobility will drive digital transformation, enable innovation and support a more mobile workforce
• The ways 5G is powering the new remote work reality
• How 5G and advanced mobility will help bridge the digital divide

An informal and interactive opportunity for you to network with peers in small groups. 

As companies evolve to keep pace with a digital world, successful cloud strategies elude many IT departments. Dealing with high operational costs and a talent shortage are just some of many reasons that cloud solutions are often a bigger undertaking than they first appear.

This session will focus on:

• Discovering the right road map for your organization
• Winning the business' trust during transition
• Avoiding common pitfalls along the next steps of your cloud journey