Toronto CHRO Virtual Executive Summit

December 8, 2020 | 8:00am - 1:15pm EST

December 8, 2020 | 8:00am - 1:15pm EST

Collaborate with your peers

Come together with your peers virtually to tackle top business challenges through peer-driven content and discussions at the Toronto CHRO Virtual Executive Summit.

Join your peers to discuss the most critical issues impacting CHROs today:

HR leaders discuss how their strategies, teams and structures are transforming in a new era of work.

Decisions made now will have long-term impacts on how employee experience is defined in the future.

CHROs must drive digital initiatives that support fundamental shifts in the workplace.

Governing Body Co-Chairs

Sonia Boyle

Gore Mutual
Chief Human Resources Officer

Cathie Brow

SVP, Human Resources & Communications

Barb Keenan

Liquor Control Board of Ontario
SVP, Human Resources

Marcia Mendes-d'Abreu

Foresters Financial
Global Chief Human Resources Officer

Rashid Wasti

Weston Group of Companies
EVP & Chief Talent Officer

Tova White

Giant Tiger
SVP and Chief Human Resources Officer


December 8, 2020

8:00am - 8:45am  EST Virtual Summit Keynote

The Future of HR in a New Era of Work

Doron Melnick headshot

Doron Melnick

National Lead for People & Change Advisory

KPMG Canada

Kelly Davis headshot

Kelly Davis

Chief People Officer

Sunwing Travel Group

The COVID-19 pandemic has rapidly made people the number one priority in nearly every organization around the world. As a result, HR leaders are now at the forefront of reshaping the way work gets done, switching from firefighting immediate pressures to strategically engineering a successful future. Hear how HR leaders can shape the future of work and drive value for their organizations.

Join this session to hear about:

  • Improving the culture and employee experience in a remote-working environment
  • Transforming talent development and learning programs for the digital and virtual era
  • Using data and analytics to measure, improve, and design the future workforce

9:00am - 10:00am  EST Virtual Summit Boardroom

Building Culture With Purpose

Doron Melnick headshot

Doron Melnick

National Lead for People & Change Advisory

KPMG Canada

Barb Keenan headshot

Barb Keenan

SVP, Human Resources

Liquor Control Board of Ontario

Chris Kirkpatrick headshot

Chris Kirkpatrick

VP, (Head of) Human Resources

adidas Group Canada

For many organizations, transitioning to remote work and making adjustments for frontline employees has been a disruptor to the established organizational culture. HR has an opportunity, along with the business, to shape the culture by establishing norms that are better suited to a remote working world and will strengthen organizational effectiveness in general.

Join this virtual boardroom to discuss:

  • Strategies for strengthening organizational understanding of core values and visibility of results/impact
  • Approaches for maintaining urgency and openness to change after shifting to remote work
  • Best practices for improving norms and employees’ sentiments around remote work

9:00am - 10:00am  EST Virtual Summit Boardroom

Employees Are the New Customer

Benjamin Granger, Ph.D. headshot

Benjamin Granger, Ph.D.

Sr. Principal, XM Institute


Nancy Nazer headshot

Nancy Nazer

Chief Human Resources Officer


Jane Lewis headshot

Jane Lewis

VP, Human Resources

Procter & Gamble

With data growing at an exponential rate, leaders have access to unique insights about their businesses, customers, and employees. For years, leaders have focused on improving the customer experience and journey by studying the data, identifying gaps and developing improvements to deliver value. But this data is providing new insights that CHROs can apply to improving the employee experience.

In this session, CHROs will discuss:

  • Strategies to improve managing employee experience
  • Balancing data collection and employee privacy
  • HR tools, technologies, and management

10:00am - 10:45am  EST Virtual Summit Keynote

Driving Employee Engagement During Crisis

Brett Addis headshot

Brett Addis

Global Head, Customer Transformation

SAP SuccessFactors

Monica Garamszeghy headshot

Monica Garamszeghy

Vice President Global Specialized HR Services Management


Employee experience is critical to the success of the business, yet many organizations struggle to deliver on the expectations of the workforce. Employee experience is closely tied to business results and as organizations plan for long term remote work, organizations must adjust how they support the workforce in order to drive results.

Join this virtual keynote to explore:

  • Strategies to navigate between customer and employee experience
  • How driving business results starts with employee experience
  • Tips for sustaining momentum and taking care of employees in times of crisis

8:45am - 9:00am  EST Break

10:45am - 11:00am  EST Break

9:00am - 10:00am  EST Virtual Summit Boardroom

Digital Transformation Roadmap in the New Normal

Sebastian Calvo headshot

Sebastian Calvo

VP, Human Resources - Global Business Human Resources


The pandemic ushered in a new way working for most organizations overnight. CHROs play a critical role in driving digital initiatives that support fundamental shifts in the workplace and work and permanent states of agility.  

In this session you’ll discuss:

  • Digital-first strategies that address workforce redesign and technology advancements
  • Core talent strategies for digitalization
  • Digital initiatives that enable employee engagement in hybrid work environments

9:00am - 10:00am  EST Virtual Summit Boardroom

Off the Bench — Elevating Your Organization’s Next Leaders

Laura Lee-Blake headshot

Laura Lee-Blake

Chief People Officer

Pearle Hospitality

Marcia Mendes-d'Abreu headshot

Marcia Mendes-d'Abreu

Global Chief Human Resources Officer

Foresters Financial

Tacit institutional knowledge is one of many benefits to developing internal leadership. What competencies are most important when developing a leadership bench in 2020, and how is HR supporting the business to identify internal talent with the qualities necessary to succeed?

Join this virtual boardroom to discuss:

  • Identifying high-potential talent in a virtual environment
  • Ensuring a robust, diverse succession bench
  • Developing a leadership curriculum for the new way of working

11:00am - 12:00pm  EST Virtual Summit Boardroom

Learning and Development Without Boundaries

Stephanie Hardman headshot

Stephanie Hardman

Chief People Officer

McDonald's Canada

Janet Joubran headshot

Janet Joubran

Chief People Officer

Yum Brands - KFC Canada

Developing critical skills is not a static process, and HR leaders need solutions that meet employees when and where they learn. How can organizations address the principal stages of employees’ careers, build individual skills, and collectively drive better capabilities at every level of the enterprise?

Join this boardroom session and you will:

  • Explore how to provide a next-level learning experience
  • Share successful strategies to identify and advance your talent
  • Discuss the latest learning techniques to ensure growth meets potential

11:00am - 12:00pm  EST Virtual Summit Boardroom

Leading Through Uncertainty — Wear the White Hat

Mary Sullivan headshot

Mary Sullivan

Senior Managing Director & Chief Talent Officer

CPP Investments

Dorena Quinn headshot

Dorena Quinn

VP, People


As economic turbulence unfolds before us, business leaders will take center stage and their actions will reverberate for years to come. But what is the best way to lead through change, specifically economically disruptive change? How do you prioritize initiatives now with a people-first mindset?

Join this interactive session to discuss:

  • Creative talent solutions during economic uncertainty 
  • Communication plans that add clarity, compassion, and business vision 
  • Advisorship to the CEO/board on business culture with an eye toward the future

12:00pm - 12:45pm  EST Virtual Summit Keynote

Modernizing Mental Health and Workforce Wellness

Marilyn Tyfting headshot

Marilyn Tyfting

SVP & Chief Corporate Officer

TELUS International

Brigid Pelino headshot

Brigid Pelino

SVP & Chief Human Resources Officer

Economical Insurance

Dominik Nowak headshot

Dominik Nowak

Physician Lead and Chair

TELUS Medical Advisory Council

Organizations have been forced into working remotely, with many establishing new tools to create a comfortable new work environment for employees. Further, as employees transition back to the physical workplace, CHROs must confront the fear around Covid-19 and employees’ mental health and well-being as it relates to their personal and professional lives.

Join this interactive session to discuss:

  • Creating a platform to provide employees with advice on managing anxiety, caring for others and bereavement
  • Communicating and caring for staff at all stages and their potential emotional states
  • Exploring the future of remote work and hybrid work environments and their impact on mental health and well-being programs

12:45pm - 1:15pm  EST Networking

CHROs Helping CHROs — Interactive Discussion

Lorne Rubis headshot

Lorne Rubis

Culture and Leadership Evangelist

Kelly Davis headshot

Kelly Davis

Chief People Officer

Sunwing Travel Group

Join this informal virtual gathering to network and meet other CHROs in your Toronto community.  You will also have the opportunity to share a challenge you currently have with other HR leaders in the community, and discuss possible approaches and solutions to your challenge with your peer CHROs.

11:00am - 12:00pm  EST Virtual Summit Boardroom

The New Conversation Around DE&I

Jeremy Spake headshot

Jeremy Spake

Principal, Thought Leadership & Advisory Services


Alison DeMille headshot

Alison DeMille


McCain Foods

Michael Kaneva headshot

Michael Kaneva

Chief Diversity Officer


The conversation around diversity, equity, and inclusion has changed radically in the past year. It is more urgent, with employees and customers alike demanding real change. It is also broader, touching every aspect of the enterprise.

In this virtual boardroom, CHROs will discuss:

  • How the conversation around DE&I has changed at their organizations
  • What changes they are making to recruiting, onboarding, and talent development
  • How technology can help organizations reach their DE&I goals

11:00am - 12:00pm  EST Virtual Summit Boardroom

All Aboard — Solving for Talent in a Remote Age

Margaret Wu headshot

Margaret Wu

SVP, People & Culture

Brookfield Residential

Steve Dryburgh headshot

Steve Dryburgh

Head of HR, Canada

Johnson & Johnson Canada

Recruiting top talent and ensuring a diverse talent pool can be challenging during "normal" times. But in a remote environment, the complexities of recruiting have increased as HR leaders are forced to get creative and as they focus on ensuring a diverse, equitable and inclusive workforce.

In this boardroom, HR leaders will discuss:

  • Strategies for effective remote recruitment 
  • How they're ensuring a diverse candidate pool 
  • Methods of onboarding for success in a remote environment 

December 8, 2020

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