UK & Ireland CDAO Community
Executive Summit

Hosted by the Governing Body, this welcome reception and dinner is a can’t-miss opportunity to connect with your peers prior to tomorrow’s Executive Summit. Please join your colleagues for an evening of good food, wine, and lively networking.

Today’s enterprise has access to endless amounts of data, and CDOs are challenged to continually find true meaning and value from the river of information. This peer discussion will consider ways to mature your data and analytics programme and strategically use the flow of data to align with the overall enterprise objectives.

Come ready to discuss how to:

• Implement data strategies that align with desired business outcomes
• Leverage data to gain greater insights and drive value
• Define clear metrics to help measure the impact of the D&A programme

Creating an effective customer experience is more than simply ensuring your customers receive the services and products they desire in an efficient and timely manner.  As Nissan Motor Corporation’s Global Head of Customer Experience Data & Analytics, Dév Rishi Sahani has been spearheading Nissan’s data revolution and is responsible for transforming Nissan into a data-driven organisation, focusing on reliable data insights to deliver best-in-class customer experience and optimal economic value.

Join this interactive session to share best practice and insights on:

• Actualising the enormous potential of data to deliver business & customer intelligence
• Using advanced analytics, machine learning and personalisation techniques to deliver relevant experiences
• Establishing a culture of continuous test & learn across all customer journeys.

Lack of data literacy is one of the largest inhibitors to organisations becoming more data-driven according to Gartner, and one of the largest challenges to becoming data literate is cultural change. CDOs must work daily as change agents in the organisation; their strategy to leadership must stand-firm against resistance, challenge old processes, and embrace stewards.

Join us in discussion around:

• Understanding archetypes for change acceptance within your organisation
• Using storytelling to influence stakeholders to embrace data-decision making
• Best practices for empowering data stewards to build change

Connect with like-minded peers in a private, one-on-one setting through Evanta's Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

Be sure to opt in when you register online.

As enterprises struggle with the complexity of maintaining both data lakes and data warehouses, CDOs continue to wrestle with data silos that prevent a single source of truth yet require the expense of maintaining complicated data pipelines and reduced decision-making speed.

The lakehouse, a new and simplified architecture, which allows traditional analytics and data science to co-exist in the same system, may be the answer to overcoming this complexity.

In this session you will learn;

• How organisations are applying lakehouse architecture to reduce complexity and accelerate decision making
• The business impact of taking a simple, open, and collaborative approach for your data platform
• The fundamentals of security and governance in a lakehouse architecture

With every segment of the organisation relying on or touching data, the responsibilities of the CDO are vast, spanning IT, operations, finance, product development, customer service and more.
From analytics and governance to value creation and risk mitigation the CDO role is different to any other senior role, with focus on transforming information into new strategic value.  But what is next for the CDO?

Join this boardroom conversation to discuss;

• How CDOs should evolve their role in response to technology and business change
• The short and mid term challenges CDOs must be prepared to face
• The ultimate role - the transition from CDO to CEO

In the face of climate change concerns and the increased calls for sustainable business operations, Environmental, Social and Governance (ESG) issues continue to rise to the top of the corporate agenda, driven by boards, regulators, and investors.  The viability of corporate ESG strategies lies firmly with the CDO and the pressure to deliver this data, is not without its challenges.

This interactive panel session will focus on;

• The emerging ESG data industry and the key factors shaping its future
• The growing importance of data transparency, Third-party data sources and free to access data
• How to compare ESG performance and impact across different sectors, metrics and organisations?

The pandemic and economic slowdown are serving as catalysts for digital innovation and adoption of cloud services. Strategically, there are great advantages for CDOs to follow the business to the cloud, but there is much to consider in implementing your cloud strategy to reap all potential benefits. In the connected age, how can you make the most of data in the cloud?

In this session you will discuss:

• Improving user maturity by standardising cloud best practices across the business
• Mitigating friction from data compliance or real-time data delivery
• Increasing data flow for analytics, AI, and application development

To unleash the full potential of predictive and prescriptive analytics, organisations must understand the objectives, techniques, and limitations of these models. Where is your organisation on the predictive and prescriptive analytics maturity continuum?

Join this session to discuss strategies for:

• Developing an organisational plan for execution on insights to optimise the current environment and understand your customer
• Effective uses of predictive and prescriptive analytics to achieve a better bottom-line
• Best practices for removing the fear surrounding AI and emerging technology

Leave your love for multivariable regression models and fuzzy algorithms at the door. This interactive session is all about sharing best practices and learning new techniques to tell dynamic data stories infused with emotion and driven by intent.
Come prepared to:

• Share specific examples of success and failure when communicating complex ideas to the business
• Explore and refine storytelling techniques such as appealing to your audience’s emotions to paint a vivid picture and persuade
• Discuss communication strategies that inspire trust, confidence, and action

The importance of data to enterprise organisations is undeniable, but not all data is created equally. Data and analytics leaders must make sure effective data quality practices, programmes and tools are in place to ensure high data quality across diverse data sources and distributed landscapes.

In this session, you will discuss:

• Identifying capabilities and deficits that affect the success of your enterprise’s data quality initiatives
• Aligning people, process and technology to ensure scalable practices and actionable insights
• Building strong partnerships with all stakeholders across their enterprise and build a holistic data quality programme

The NHS has a diverse range of analytics maturity, depending on the organisation. As such, ensuring that the data is made available in a timely, relevant and, most importantly, actionable manner is critically important.  As the Chief Data and Analytics Officer for NHS England and NHS Improvement, Ming Tang is responsible for the strategic development of data and analytics capability across the NHS.

In this fascinating presentation, Ming will share her journey, discussing the learnings made from the pandemic and how data has been key to transforming the health service.

Ming will share;

• How to use data to create operational views, to ensure the correct decisions are made between national regions and systems
• How to maximise the use of operational data from local systems to prioritise and focus, providing a common operating picture
• How to build out forecasts using scenario-based tooling to project and understand the impacts of transformation efforts, and where best to invest effort for optimal return.