Toronto CDAO Community
Peer Roundtable
October 14, 2021 | 2:00pm EDT
October 14, 2021
2:00pm EDT
Bots Do It Better — Creating Next Generation Customer Experiences
Connect with a small group of C-level peers for a private, interactive conversation framed around a top priority for data leaders.
Join CDAOs from the leading organizations in your area to discuss:
Identifying the bot opportunities of the near future
Best practices in delivering virtual assistants successfully
Understanding the human hand-off and partnership with bots
Discussion Leaders
Members of the Toronto CDAO community will lead the private, virtual discussion.
Rob Dunlap
IBM
Cognitive & Analytics Practice Leader
Moderator
Patrick McCleary
TD Bank Group
AVP, Analytics
Discussion Leader
Eugene Wen
Manulife
Vice President, Group Advanced Analytics
Discussion Leader
Agenda
October 14, 2021
2:00pm - 3:00pm EDT
Bots Do It Better — Creating Next Generation Customer Experiences
Hosted by IBM
Virtual Assistants are - and will increasingly become - a critical component of a great customer experience. Changes are happening fast. If your marketing team isn't already asking you about virtual assistants, they will - soon. Find out where bot technology is today, where it's going to be in the next couple of years and how you can use it to improve customer experience while driving down costs.
Join this session to discuss:
- Identifying the bot opportunities of the near future
- Best practices in delivering virtual assistants successfully
- Understanding the human hand-off and partnership with bots
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Apply to Participate
Apply to participate in the Toronto CDAO Community Peer Roundtable.
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Our selective approach maintains the high quality of the network and ensures top-level discussions with peers from the world’s leading organizations.
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