Vancouver, BC CIO Town Hall

December 13, 2022 | 10:00am PST

December 13, 2022 | 10:00am PST

Technology Leadership to Advance Customer Experience

Participate with your CIO peers in the Vancouver, BC community in small, breakout discussions on a mission-critical priority for IT leaders. These informal discussions allow you to share your insights and learn from the lessons, approaches and experiences of a diverse group of peers in virtual breakout rooms.

Join fellow CIOs in the Vancouver, BC community to discuss:

Mastering the Art of Change and Adaptability

Accelerating High Growth and a Data-First Mindset

Empowering Talent, Protecting the Enterprise

Discussion Leaders

Members of the Vancouver, BC CIO community will lead the interactive discussion and share lessons learned.

David Royer

Best Buy Canada

Director, Enterprise Risk & Compliance

Governing Body Host

Paul Hobson


Director, Architecture

Discussion Leader

Penny Longman

Fraser Health Authority

Data Stewardship Director, Information Security

Discussion Leader

Carol Vorster



Discussion Leader


December 13, 2022

10:00am - 11:00am  PST

Technology Leadership to Advance Customer Experience

Customer experience is a mission-critical priority for most organizations to achieve and maintain a sustainable and competitive advantage. Technology leaders have an opportunity to play an outsized role in advancing customer experience initiatives by leading with IT and security acumen. Yet, false starts, roadblocks and complexity impede progress on these goals.

Join this town hall to discuss:

  • How technology leaders can support or lead customer experience initiatives
  • How technologies can play a pivotal role in capturing and acting on key customer data
  • What strategies lead to more efficient and effective customer interactions

Your Community Partner

CIO Thought Leader

Community Program Manager

For inquiries related to this community, please reach out to your dedicated contact.

Aislin Courtis

Program Manager