UK & Ireland CIO Executive Summit

14 September 2021 | Royal Lancaster London

14 September 2021
Royal Lancaster London

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Collaborate with your peers

Get together with UK & Ireland's top CIOs to tackle shared business challenges and critical priorities facing your role today. Participate in this one-day, local program with peer-driven topics and interactive discussions with your true C-level peers.

Join your peers to discuss the most critical issues impacting CIOs today:

Embrace newfound exposure to advance your digital agenda and create a strong digital capability

Design a data and analytics strategy that responds to technology and business change

Transform IT operating models for new ways of working and overcome resistance to change

UK & Ireland CIO Governing Body


The Governing Body Co-Chairs shape the summit agenda, ensuring that all content is driven by CIOs, for CIOs.

Co-Chairs

Debra Bailey

Telefonica UK
CIO

Marina Bellini

BAT
Chief Information and Digital Officer, Director, Digital and Information

Claire Dickson

DS Smith
CIO

David Germain

RSA
Group CIO

Robbert van Rutten

Royal Dutch Shell
VP & Downstream CIO

What to Expect

Interactive Sessions

Hear from CIO practitioners and thought leaders on how they're solving critical challenges impacting your role today in Keynote sessions, and join smaller, interactive discussions with your peers in Breakout and Boardroom sessions.

Community Networking

Make new connections and catch up with old friends in casual conversations during dedicated time for networking designed to better acquaint you with your UK & Ireland CIO community.

Peer-to-Peer Meetings

Connect with like-minded peers in a private, one-on-one setting through Evanta's Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

Agenda


13 September 2021

18:30 - 21:30  Governing Body Welcome Reception

Governing Body Welcome Reception

Hosted by the Governing Body, this welcome reception and dinner is a can’t-miss opportunity to connect with your peers prior to tomorrow’s Executive Summit. Please join your colleagues for an evening of good food, wine, and lively networking.

14 September 2021 - morning

08:00 - 09:00  Registration & Breakfast

09:00 - 09:45  Keynote

Overcoming Resistance to Change — Structuring Your Organisation to Maximise Digital Transformation

Dan Fiehn headshot

Dan Fiehn

Business Strategist and Author of 'Overcoming Resistance to Change'

There’s been no shortage of change in the workplace in 2020 and 2021, especially for IT departments. Change can bring uncertainty and resistance in the workplace, and managing this will require a shift of view for most leaders. A project’s success is not just influenced by your actions, it is influenced by the actions and reactions of those involved. This is why it's important to understand how your efforts impact others to influence the project’s success. Join Dan Fiehn as he shares research and personal experience to understand the root cause of resistance, and how to overcome the associated challenges. 

Specifically you will:

  • Identify how system metadata can be used to visualise variability in performance
  • Understand how new technologies can reinforce digitalisation and enhance experience
  • Ask powerful questions to understand the resistance within the system by understanding goals, reality and options


09:45 - 10:00  Networking Break

10:00 - 10:45  Breakout Session

Practical Advice and Insight From a Former CEO on Leading a Team through a Devastating Cyber Attack

Dominique Cerrutti headshot

Dominique Cerrutti

Chairman

Adarma

David Calder headshot

David Calder

Chief Product Officer

Adarma

Hear from Adarma’s chairman Dominique Cerrutti, former Chairman and CEO at Altran to discuss real world examples & practical advice from a CEO who presided over a catastrophic ransomware attack, and how you as a CIO can better prepare and react. Specifically, you'll hear:

  • Details of a catastrophic cyber attack at Altran and how events unfolded
  • Lessons learned from the attack and how IT teams can fully prepare
  • Practical takeaways and advice for CIOs who may face a similar risks and threats

10:00 - 10:45  Executive Boardroom

As Economies Roar out of Lockdown, Is IT Equipped for Business Transformation?

David Jones headshot

David Jones

SVP, IT

AEG Europe

Chris Lord headshot

Chris Lord

Group CTO

Babcock

Greg Holmes headshot

Greg Holmes

Regional Vice President of Presales

Apptio

Faisal Jaffri headshot

Faisal Jaffri

Global IT Director

GKN

Financial and operational agility are the keys to value capture in a world where business and technology are inseparable. New technologies and methods are creating new classes of “haves” and “have nots” among peers. The importance of juggling efficiency gains while informing strategies and intelligent adoption of cloud, agile and hybrid operations has never been greater. 

Join this boardroom for a timely discussion on:

  • A CIO’s view of strategic cost and consumption optimisation
  • How Finance, the business and IT team to inform better strategic decisions and outcomes
  • What characterises “maturity” in organisations that successfully achieve this three-way capability

10:00 - 10:45  Executive Boardroom

Digital Transformation — Making Your Strategy Stick

Debra Bailey headshot

Debra Bailey

CIO

Telefonica UK

Tarun Kohli headshot

Tarun Kohli

Managing Director & Head - New Propositions

Swiss Re

2021 has seen the role of the CIO undergo a gear change within their organisation. Armed with new found influence and leverage, IT Leaders are poised to progress their organisations along the digital business path. But transformation programs can still stall behind organisational resistance and, in some instances, lack of motivation. This boardroom will explore the strategies being used to re-engineer organisations to be agile, adaptable and well placed to deliver on their digital vision, together with what really works, and what the key pitfalls to avoid on your journey. Specifically you will discuss how to:

  • Have effective conversation and communication with the board to drive your initiatives forward
  • Ensuring you have the right culture and future skills in place to fuel transformation
  • Identify digital opportunities that drive adoption and customer satisfaction

10:45 - 11:15  Networking Break

14 September 2021 - mid-afternoon

11:15 - 12:00  Breakout Session

28 Days later(ish) The Route to a Boohoo Marketplace

Jo Graham headshot

Jo Graham

CIO

Boohoo.com

Most CIOs have a common question — What is the best way to scope, scale, and lead the digital transformation that can deliver financial results and overall business growth? Stepping up, especially in periods of sustained uncertainty can be tough, but as IT Leaders, 2021 continues to be a key opportunity to leverage influence in the business and drive growth. In this session, Jo Graham, CIO, Boohoo, will share her unbelievably impressive journey to headless, and everything that happened after Boohoo bought Debenhams (and Dorothy Perkins and Burtons and Wallis). 

Specifically, Jo will share: 

  • Using technology as an enabler for change, even in times of uncertainty
  • Leveraging CIO influence across the organisation to break down siloes and drive growth
  • Scaling technology at pace for better business outcomes

11:15 - 12:00  Executive Boardroom

New IT Operating Models – Empowering Digital Business

Rich Corbridge headshot

Rich Corbridge

CIO

Boots

Doug Grantham headshot

Doug Grantham

CIO, Investec Private Bank (UK)

Investec

As digital business maturity flourishes, IT teams are looking at how to support and empower the business through the best operating model. Drastic shifts in how IT approaches project management to support new digital business models are taking hold. IT leaders must create an operating model that supports both a product management approach and agile governance throughout the department to reinforce a more fluid and customer-centric business.

In this session, your peers will discuss:

  • Key components of an outcome-based operating model for digital business
  • Structuring a product management service and delivery approach
  • Executing an agile governance model to influence culture and decision making

11:15 - 12:00  Executive Boardroom

Accelerating Your Organisation’s Digital Talent Transformation

Jon Cairns headshot

Jon Cairns

SVP Technical Services

Nexthink

Adam Forde headshot

Adam Forde

Group CIO

Spectris

Sarah Greasley headshot

Sarah Greasley

CTO

Direct Line Group

No matter their geographical location or industry, all CIOs face common obstacles: Navigating a limited talent pool, establishing digital dexterity, and reworking processes that restrict their organization’s digital initiatives. In this environment, how are you thinking about upskilling your people to improve business performance?

 In this boardroom, you will discuss:

  • Determining what skills your organisation will need to thrive
  • Preparing your employees for a future of rapid innovation
  • Upskilling the right talent for accelerating your IT transformation

12:00 - 12:10  Break

12:10 - 13:10  Peer-to-Peer Meetings

Peer-to-Peer Meetings

Connect with like-minded peers in a private, one-on-one setting through Evanta's Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

Be sure to opt in when you register online.

12:20 - 13:30  Lunch & Comments

14 September 2021 - afternoon

13:30 - 14:15  Keynote

Unlocking Solutions to the World’s Most Critical Challenges With Digital and Technology

Darren Martin headshot

Darren Martin

Group CTO

Wood

As a Leader in digital and technology, you play a crucial role in enabling your business to meet their sustainability goals. Digital is key to accelerating sustainability outcomes but digital leaders must ensure appropriate governance, share relevant data and prioritise investment to create the greatest impact and value. Join Darren Martin, Group CTO, Wood PLC as he shares insights into how they are using a suite of innovative digital technologies to provide real-time insight for effective sustainability management. 

Specifically, you will understand how to:

  • Accelerate sustainability through data-driven insights
  • Execute against green pledges faster with robust and secure technology platforms
  • Execute a roadmap to reduce carbon emissions, leveraging technology and innovative solutions

14:15 - 14:30  Networking Break

14:30 - 15:15  Breakout Session

Closing Digital Skills Gaps — Partnering With the Business for Digital Talent Exploration

Ian Penny headshot

Ian Penny

Group CIO

Hiscox

The pace at which digital business has progressed has caused a lack of digital skills that could jeopardise companies with misaligned talent plans. As traditional career paths in IT were being undermined or eliminated, Ian Penny knew Hiscox needed to pivot its talent strategy or risk getting left behind by the next disruption. Through partnerships across the business, Ian has focused on growing talent holistically within the business, introducing T-shaped career paths that allowed employees to blur the lines between business areas and continually acquire new skills. 

Join this session to hear:

  • How Hiscox is building trust and transparency between IT and business partners
  • How to gain key advantages with a one-team mindset when equipping employees for what comes next
  • How CIOs can leverage newfound influence and leadership to partner with key business units to strengthen their digital transformation vision

14:30 - 15:15  Executive Boardroom

CIOs Promise — Delivering Data & Analytics

Graham McCauley headshot

Graham McCauley

Vice President Manufacturing Technology

GSK

Alison Davis headshot

Alison Davis

CIO

Natural History Museum

Nick Gilbert headshot

Nick Gilbert

Chief Information and Digital Officer

University of Surrey

Faced with demands for modernisation, cost optimisation and digital business transformation, CIOs are looking at how data and analytics programs can support expanding their digital business and increasing their D&A maturity. After a D&A strategy is set, IT leaders must execute and deliver on the intended business outcomes.

  • Approaches to leveraging technology and resources to support D&A program and improve business outcomes
  • Best Practices for building out new business process and executing change management across the enterprise
  • Management of cultural shifts in the organisation

14:30 - 15:15  Executive Boardroom

The CIO's Guide to Activating a Cybersecurity Force for a New Era

Andrew Quail headshot

Andrew Quail

Director of IT and Innovation

SGN

Samantha Liscio headshot

Samantha Liscio

Chief Information and Technology Officer

NIHR

With an increase in threat vectors comes the increased need for a sound cybersecurity program. CIOs must take a proactive approach in ensuring cybersecurity risk is considered at every step, even in times of rapid disruption. 

Join this boardroom for a discussion on:

  • Managing third parties and holding them to cybersecurity standards
  • Quantifying, measuring, and communicating risk across the organisation
  • Upskilling your cybersecurity teams to stay ahead of emerging threats

15:15 - 15:45  Networking Break

15:45 - 16:30  Breakout Session

Leading Transformation at BAT for 'A Better Tomorrow'

Marina Bellini headshot

Marina Bellini

Chief Information and Digital Officer, Director, Digital and Information

BAT

Using smart technology and accelerating connectivity allows CIOs to make better and faster decisions. CIOs must ensure that technology is in place to free up time and provide differentiated insights. In this session, Marina Bellini will lay out how BAT are driving an increased data-centric focus alongside automating processes around the BAT Group and leveraging new digital channels. Specifically, Marina will discuss:

  • How making data-driven decisions and adopting a ‘test-and-learn- approach allows BAT to work faster and stronger
  • The change sin IT infrastructure needed to unlock the commercial value
  • Lessons learned and recommendations on how the wider business must embrace a digital mindset for successful data driven transformation

15:45 - 16:30  Executive Boardroom

The Analytic Must Do’s for the CIO — Key Steps Needed to Execute Data-Driven Transformation

Stuart Hughes headshot

Stuart Hughes

CIDO

Rolls-Royce

Gary Allwood headshot

Gary Allwood

Head IT

ABP

CIOs must foster a data-driven approach to uncover new digital business opportunities and, ultimately, accelerate digitisation. But key questions need to be addressed for CIOs leading this change to ensure they derive more business value from information assets. The CIOs mandate is no longer ‘why’ data-driven transformation is needed, but ‘how’. This session will allow you to discuss whether you’re on the right track with your data strategies, best practices from peers, and how to ensure your teams are able to deliver and scale an ambitious data strategy in ongoing uncertainty. 

Join this session to specifically discuss:

  • Tools and techniques on how to deliver on your transformational data projects
  • How you as a CIO can ensure you are delivering data-driven transformation at pace, cost and scale in times of operational uncertainty
  • Empowering your teams with the skills needed to make IT-Business aligned decisions to move your strategy forward

15:45 - 16:30  Executive Boardroom

Digital Transformation — Making Your Strategy Stick (Repeat)

Andy Williams headshot

Andy Williams

CIO

Havi Global Logistics GmbH

Sharon Penfold headshot

Sharon Penfold

Technology Director

Action for Children

2021 has seen the role of the CIO undergo a gear change within their organisation. Armed with new found influence and leverage, IT Leaders are poised to progress their organisations along the digital business path. But transformation programs can still stall behind organisational resistance and, in some instances, lack of motivation. This boardroom will explore the strategies being used to re-engineer organisations to be agile, adaptable and well placed to deliver on their digital vision, together with what really works, and what the key pitfalls to avoid on your journey. 

Specifically you will discuss how to:

  • Have effective conversation and communication with the board to drive your initiatives forward
  • Ensuring you have the right culture and future skills in place to fuel transformation
  • Identify digital opportunities that drive adoption and customer satisfaction

16:30 - 16:45  Networking Break

16:45 - 17:30  Keynote

Future CIO — What Next for Success?

Craig Charlton headshot

Craig Charlton

Group CIO

Compass Group

The last year has been a catalyst that’s brought digital business innovation to the forefront of organisations. CIOs and IT executives have been at the core of driving that innovation. As we move into the final months of 2021, now is the time to build on your momentum to enhance customer engagement, generate new revenue and serve customers. This means reaching beyond what you know today and completely rethink the roles of people, data and technology. Join Craig Charlton, Group CIO, Compass Group as he shares his thoughts on what CIOs should now be doing differently for digital business success. 

Specifically, Craig will discuss:

  • How to ensure your strategy is fit for purpose for success in a digital and data centric world
  • How to better engage stakeholders and teams to enhance relationships and motivate your agenda
  • What the short and mid-term challenges are for CIOs and how to best prepare them

17:30 - 18:15  Closing Reception & Prize Drawing

REGISTER

Returning to in-person conferences


We are excited to welcome you back, in person, to Evanta gatherings.

Evanta, a Gartner company, will only hold in-person programmes in those locations that meet our stringent health and safety criteria to help ensure the well-being of participants, partners and our associates. These criteria include adhering to local government and health agency guidelines, in addition to taking all practical actions on-site.

Please refer to the Location section below (under More Information) for up-to-date local guidelines.

Location


Venue & Accommodation

Royal Lancaster London
MORE INFORMATION

Your Community Partners


Key Partner
Program Partners

UK & Ireland CIO Community Manager


For inquiries related to this event, please reach out to your dedicated program contact.

Lucy Guille

Senior Community Manager

+44 (0)7701 308 981

lucy.guille@gartner.com