VIRTUAL

Toronto CIO Town Hall

May 3, 2023 | 10:00am EDT

May 3, 2023 | 10:00am EDT

Successfully Managing Digital Operations

Participate with your CIO peers in the Toronto community in small, breakout discussions on a mission-critical priority for IT leaders. These informal discussions allow you to share your insights and learn from the lessons, approaches and experiences of a diverse group of peers in virtual breakout rooms.

Join fellow CIOs in the Toronto community to discuss:

Implementing strategies for digital operations management

Preventing, detecting and resolving incidents before they impact the customer experience

Automating processes to troubleshoot incidents efficiently

Discussion Leaders


Members of the Toronto CIO community will lead the interactive discussion and share lessons learned.

Maurice Tayeh

Hatch

Global Chief Information Officer

Governing Body Host

Cecilia Carbonelli

Haventree Bank

Senior Executive Information Technology

Discussion Leader

Nastaran Bisheban

YUM! Brands

Chief Technology Officer

Discussion Leader

Shailesh Chandra

PagerDuty

VP, Customer Service & Value

Moderator

Agenda


May 3, 2023

10:00am - 11:00am  EDT

Successfully Managing Digital Operations

An always-on world requires a proactive approach to managing digital operations. Ideally, monitoring and observability tools would catch all technology issues before they impact customers, but that is not always the case. What plans do you have in place to prevent and resolve issues that arise across digital technology?

Join this town hall to discuss:

  • Implementing strategies for digital operations management
  • Preventing, detecting and resolving incidents before they impact the customer experience
  • Automating processes to troubleshoot incidents efficiently

Your Community Partner


Program Partner

Community Program Manager


For inquiries related to this community, please reach out to your dedicated contact.

Lee Hutchison

Community Program Manager

682.808.3866

lee.hutchison@evanta.com