Executive Summit

AI adoption is accelerating, but executive understanding is struggling to keep pace. With only 21%of C-suite leaders considered AI savvy, many organisations risk missing opportunities, making poor decisions, or failing to govern AI effectively.For CIOs, success depends on more than deploying AI. Leaders across the business need the knowledge and confidence to shape strategy, manage risk, and drive AI-enabled transformation.This session explores how to identify executive AI capability gaps and build the leadership expertise needed to maximise the value of AI investments.

You will learn how to:

• Define the AI knowledge and skills executives need to lead effectively.
• Identify leadership capability gaps that can hinder AI success.
• Build a practical roadmap to strengthen AI literacy across the C-suite.

Allwyn has completed a groundbreaking two-year digital transformation, fundamentally reshaping the technology behind the National Lottery. Allwyn committed to a full replacement of legacy systems - an ambitious promise that has now been delivered, following a comprehensive overhaul that has created a future-ready platform.

Join this session to learn how Allwyn has:

• Delivered an ambitious end-to-end digital transformation programme
• Built a scalable, future-proof National Lottery platform
• Demonstrated a strong commitment to digital excellence

For two decades, IT finance relied on a predictable model: count seats, track licenses, provision infrastructure, and reconcile costs. AI changes that. It is not seat-based, spending can scale instantly, and consumption rarely aligns with traditional budgeting cycles.Many organisations are discovering that ITAM tools, ERP categories, and chargeback models were built for a world where people controlled spending. In an agentic AI environment, that assumption no longer holds.This session explores what comes next. Join us to discuss:

• How organisations are rebuilding IT finance around token consumption as the new unit of value
• Why FinOps is becoming the governance layer for AI spend
• What effective ownership models and executive reporting frameworks look like in this environment

Connect with like-minded peers in a one-on-one setting through Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

As organisations move from deploying AI to embedding it across the customer journey, the next challenge is orchestrating agentic AI to deliver seamless, proactive, and personalised experiences at scale. This roundtable will explore how leading organisations are combining AI agents, automation, and human expertise to transform customer service, drive operational efficiency, and create measurable business value while maintaining trust, governance, and control.

Discussion topics:

• Harnessing agentic AI to orchestrate end-to-end customer journeys.
• Balancing automation and human expertise to enhance customer experiences.
• Measuring the impact of AI on customer satisfaction, loyalty, and business outcomes.

Speaking the language of the C-suite is only the beginning. In this interactive workshop, aspiring CIOs will step into realistic executive scenarios to practise influencing senior stakeholders, navigating challenge, and driving strategic decisions. Guided by experienced technology leaders, participants will strengthen their ability to build alignment, demonstrate judgement, and lead with credibility in high-pressure environments.

• Drive business-focused decisions
• Build executive credibility
• Lead through complexity and challenge