VIRTUAL

Seattle CIO Town Hall

February 8, 2023 | 10:00am PST

February 8, 2023 | 10:00am PST

CIO & CISO Leadership to Advance Customer Experience

Participate with your CIO peers in the Seattle community in small, breakout discussions on a mission-critical priority for IT leaders. These informal discussions allow you to share your insights and learn from the lessons, approaches and experiences of a diverse group of peers in virtual breakout rooms.

Join fellow CIOs in the Seattle community to discuss:

How CIOs & CISOs can support or lead customer experience initiatives

How technologies can play a pivotal role in capturing and acting on key customer data

What strategies lead to more efficient and effective customer interactions

Discussion Leaders


Members of the Seattle CIO community will lead the interactive discussion and share lessons learned.

Naveed Husain

RingCentral

VP, Enterprise Applications Architecture

Moderator

Ronald Jimerson

Port Of Seattle

CISO

Discussion Leader

Mark Sauer

Oregon Department of Transportation

CIO

Discussion Leader

Micah Schaafsma

Seattle Pacific University

AVP for Information Technology / CIO

Discussion Leader

Agenda


February 8, 2023

10:00am - 11:00am  PST

CIO & CISO Leadership to Advance Customer Experience

Customer experience is a mission-critical priority for most organizations to achieve and maintain a sustainable and competitive advantage or to enhance constituent services. Technology and security leaders have an opportunity to play an outsized role in advancing customer experience initiatives by leading with technology and IT acumen. Yet false starts, roadblocks and complexity impede progress on these goals

Join this interactive session to discuss:

  • How CIOs & CISOs can support or lead customer experience initiatives
  • How technologies can play a pivotal role in capturing and acting on key customer data
  • What strategies lead to more efficient and effective customer interactions

Your Community Partner


Key Partner

Community Program Manager


For inquiries related to this community, please reach out to your dedicated contact.

Monica Podolsky

Program Manager

+19712303514

monica.podolsky@evanta.com