IN-PERSON

San Francisco CIO Executive Summit

June 26, 2024 | Grand Hyatt at SFO

June 26, 2024
Grand Hyatt at SFO

Governing Body Agenda Location Partners Contact

Governing Body Co-Chairs

Anantha Ganga

Coherent Corp.
Chief Information Officer

Pallavi Gupta

IMPOSSIBLE
CIO

Monica Khurana

Dodge & Cox
Chief Technology Officer

Geeta Pyne

TIAA
Chief Architect, Architecture and Innovation

Ashish Sarkar

Owens & Minor Inc
Chief Information Officer

Avi Sokol

KLA
CIO

Evan Wayne

World Market
CIO

What to Expect

Interactive Sessions

Hear from CIO practitioners and thought leaders on how they're solving critical challenges impacting your role today in Keynote sessions, and join smaller, interactive discussions with your peers in Breakout and Boardroom sessions.

Community Networking

Make new connections and catch up with old friends in casual conversations during dedicated time for networking designed to better acquaint you with your San Francisco CIO community.

Peer-to-Peer Meetings

Connect with like-minded peers in a private, one-on-one setting through Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

Agenda

June 26, 2024

morning afternoon

7:45am - 8:30am Registration & Breakfast

8:30am - 9:15am Keynote

Building Your Portfolio of Impact

Lisa Davis

EVP & CIO

Blue Shield of California

Whether your trajectory points outside your seat or toward better collaboration with stakeholders, it’s never too early to think about reframing your climb up the ladder. Harnessing your wisdom, confidence, energy, and passion as a leader, to stop climbing, branch out, and maximize your impact. Join EVP & CIO at Blue Shield of California, Lisa Davis, as she discusses how to build your Portfolio of Impact as you are making career transitions and set yourself up for the next step.

Join this session to learn about:

Designing your holistic brand based on themes from your career and life experiences
Identifying how you can meaningfully contribute during various phases of your professional life
Strategically charting pivots in your career and beyond

9:15am - 9:40am Networking Break

9:40am - 10:25am Breakout Session

Building an AI-Powered and Secure Unstructured Data Strategy

Ravi Malick

Global CIO

Box

Your unstructured data holds immense value in the files that define your business. To maximize the potential of this data, it's crucial to establish a comprehensive unstructured data strategy that prioritizes both security and AI integration.

Join this session to learn about:

Identifying your valuable unstructured data sources and tools
Developing robust security measures for internal and external data use
Balancing AI with stringent security and compliance protocols to increase utility

9:40am - 10:25am Executive Boardroom

Privacy by Design — Win Consumer Trust and Loyalty in Age of AI

Vanessa Thompson

VP Marketing

Twilio

Shadaab Kanwal

MD - Digital, Data, and Analytics

Charles Schwab

Uy Ut

CIO

Accel

Personal data holds immense value for organizations and, as more commerce takes place over digital channels, consumers are increasingly concerned about what’s happening to all their data. According to a recent study, 98% of consumers want brands to do more to guarantee the privacy of their data, as well as be more transparent about how their data is used. Earning consumer trust starts with being a good steward of customer data, which makes the topic of data privacy and protection a critical issue for all businesses, and especially for those companies looking to use new AI tools to scale.

Join this session to discuss:

Navigating the convergence of consumer, government, and market forces that shape global flows of data
Integrating privacy by design principles into the entire customer journey and product life cycle
Responsibly leveraging new technologies, such as AI, without sacrificing customer trust and loyalty

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CIOs).

To reserve your seat, please contact:

Shauna del la Mare at shauna.delamare@evanta.com or (971) 230-3550.

9:40am - 10:25am Executive Boardroom

Solving the AI Conundrum to Drive Transformative Communication for Everyone

John Finch

VP, Product Marketing

RingCentral

Pavan Attur

Area Information Officer

Kaiser Permanente

Manjula Mahajan

VP, Head of IT

Model N

AI can be an incredibly powerful tool, but it is only as powerful as the solution it is enhancing. In a business climate that demands doing more with less, new tools are required to augment business communications, engage and enable the workforce, and drive deeper customer satisfaction.

Join this peer roundtable to discuss:

Injecting AI across your app portfolio
Powering intelligent business interactions
Doing more with less

To reserve your seat, please contact:

Shauna del la Mare at shauna.delamare@evanta.com or (971) 230-3550.

10:25am - 11:05am Networking Break

10:30am - 10:55am Peer-to-Peer Meetings

Peer-to-Peer Meetings

Connect with like-minded peers in a one-on-one setting through Evanta’s Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

11:05am - 11:50am Breakout Session

Operational Excellence to Improve Customer Experience

Jonathan Rende

SVP & GM, Products

PagerDuty

Meaningful enhancements in IT operations performance have often been achieved incrementally, demanding intensive attention over long time horizons. Does the rise of AI present an opportunity to make transformative leaps in customer experience or should CIOs wait to assess the results of early adopters?

Join this session to learn about:

Differentiating between hype and practical value
Choosing the right time to invest in AI, GenAI, and automation
Communicating the ROI behind quick wins

11:05am - 11:50am Executive Boardroom

Building and Validating Your Workforce’s Technical AI Skills

Corey Hynes

Co-Founder

Skillable

Robert Henderson

CTO

University of the Pacific

Geeta Pyne

Chief Architect, Architecture and Innovation

TIAA

AI is transforming the workplace, including how we build the skills of our teams and validate their capabilities. IDC’s Global IT Skills Survey indicates that, by 2025, more than 90% of worldwide organizations will experience the negative impacts of the IT skills crisis. Leaders must have a scalable, robust development program in place to enable a workforce capable of producing ROI for the business.

Join Corey Hynes, Skillable’s Founder and Executive Chairman, to discuss:

Harnessing the power of AI for efficiency and accuracy
Redefining the role managers play in skill development
Implementing an evidence-based training program

To reserve your seat, please contact:

Shauna del la Mare at shauna.delamare@evanta.com or (971) 230-3550.

11:05am - 11:50am Executive Boardroom

Business, Process and Technology Best Practices for Generative AI

Asad Ali

VP, Solutions Engineering

Dynatrace

Herman Brown

CIO

City and County of San Francisco, CA

Vivek Sukhthankar

Master Principal Business Architect - Cloud ERP and Analytics

Oracle

Generative AI has created an unprecedented wave of investment, and any organization who moves too slowly, or not at all, stands to be left behind as the AI boom is under way. Early adopters formulated strategies and prioritized investments for their Gen AI initiatives and demonstrated value in key areas.

Join this boardroom to discuss:

Establishing centers of excellence for responsible Gen AI programs and oversight
Prioritizing technology investment areas targeted at fast early results
Making Gen AI a foundation for business planning and maximizing productivity

To reserve your seat, please contact:

Shauna del la Mare at shauna.delamare@evanta.com or (971) 230-3550.

11:50am - 12:35pm Lunch Service

12:35pm - 1:10pm Keynote

From Buzzword to Business Tool — A Story of Successful AI Adoption

Chester Lui

Head of Americas Chrome Customer Engineers

Google Chrome Enterprise

Hira Dangol

Vice President, Technology Platform - AI/ML and Automation

Bank of America

It’s time to move past the theoretical and talk about the actual adoption of AI integrations. Regardless of where you are, lessons can be learned from each enterprise that has undergone some type of adoption process. This keynote will explore lessons learned, governance and different perspectives to consider as you deploy your own journey.

Join this keynote to learn:

Recent progress, evolution and trends
Challenges and opportunities with adoption
GenAI and LLM lessons and how to learn from them

1:10pm - 1:35pm Break

1:35pm - 2:20pm Breakout Session

So Now What? — What We're Not Talking About

Kim Barrier

Vice President & Chief Information Officer

Amy's Kitchen

Sharon Mandell

SVP & Chief Information Officer

Juniper Networks

San Francisco is always on the leading edge of technology and innovation. Bay Area leaders spend their careers in a perpetual state of “What’s next?” Amid the constant buzz of hype and hope, what should we really be talking about? What are leaders missing, and what actually is next?

Join your peers for a discussion about:

Where we’re not looking for the next idea
How we can see farther down the track
Ways to differentiate real opportunity from noise

1:35pm - 2:20pm Executive Boardroom

The Costs of Complexity…and How to Cut Both

Caitlin Russell

Senior Director, Corporate Communications

Citrix Systems, Inc.

Pavan Attur

Area Information Officer

Kaiser Permanente

Sidharth Mukherjee

Chief Digital Officer

Teleperformance

In today's complicated digital landscape, reducing operational complexity is a powerful force of cost optimization and efficiencies that ultimately drive business outcomes. IT is continually asked to do more with less, avoid negative impacts to user experience, and maximize existing investments.

Join this session to discuss:

Identifying and prioritizing inefficiencies across hybrid, cloud and on-prem deployments
Defining clear, measurable optimization goals and tracking business outcomes
Analyzing existing resources to ensure maximum efficacy of tools already in your toolkit

To reserve your seat, please contact:

Shauna del la Mare at shauna.delamare@evanta.com or (971) 230-3550.

1:35pm - 2:20pm Executive Boardroom

Elevate AI from Personal to Organizational Productivity

Saket Srivastava

CIO

Asana

Orlando Leon

Chief Information Officer

East Bay Municipal Utility District

Asana’s State of IT research reveals that 77% of IT leaders feel responsible for leading AI transformation within their organization. Saket Srivastava, CIO at Asana, leads this discussion on the ways AI is transforming from a personal tool to an organizational productivity teammate that helps accelerate growth.

Join this peer roundtable to discuss:

Building the right foundation for AI implementation
Deploying AI tools at scale across teams and workflows
Delivering greater ROI at every level

To reserve your seat, please contact:

Shauna del la Mare at shauna.delamare@evanta.com or (971) 230-3550.

2:20pm - 3:00pm Networking Break

2:25pm - 2:50pm Peer-to-Peer Meetings

Peer-to-Peer Meetings

Connect with like-minded peers in a one-on-one setting through Evanta’s Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

3:00pm - 3:45pm Breakout Session

Invest in Differentiating Capabilities to Build Competitive Advantage

Janelle Hill

Distinguished VP Analyst

Gartner

Many executive leaders chase growth wherever an opportunity appears rather than sustaining investment in differentiating capabilities to proactively create growth opportunities and build competitive advantage. By prioritizing investments in differentiating capabilities, CIOs can intentionally transform the enterprise operating model to create and sustain competitive advantage and drive growth.

Join Gartner Analyst, Janelle Hill to learn about:

Prioritizing investment in differentiating capabilities
Intentionally transforming their enterprise operating model
Pursuing too many opportunities simultaneously

3:00pm - 3:45pm Executive Boardroom

Supply Chain AI & Automation – Drive Better Change Management

Puneet Saxena

CVP, Industry Strategies

Blue Yonder

Saket Mishra

Head of Corporate Applications

Varian, A Siemens Healthineers Company

NC Nagumallu

Chief Technology Officer

Helly Hansen

Automation and AI are now critical drivers of change and transformation in supply chains, but many teams remain at an impasse. In this facilitated conversation, peers discuss the hurdles their logistics and planning teams are facing in implementing automation and AI in their supply chain process.

Join this peer roundtable to discuss:

Best practices in AI adoption
How to measure impact
Insights into driving better change management

To reserve your seat, please contact:

Shauna del la Mare at shauna.delamare@evanta.com or (971) 230-3550.

3:00pm - 3:45pm Executive Boardroom

Quit Over Grit — When to Abandon the Unsuccessful

Kishore Kondragunta

VP, Head of IT

Woven by Toyota

Doing more with less has become a mantra for the technology leader. The balance can only sway so far before it tips. Instead of adding more to the scale, the effective leader knows how to put a process in place to assess and identify when projects or processes are no longer viable.

Join this peer roundtable to discuss:

Developing and implementing an exit strategy
Communicating the benefits and value of innovation
Resisting the pressure to add on without subtracting

To reserve your seat, please contact:

Shauna del la Mare at shauna.delamare@evanta.com or (971) 230-3550.

3:45pm - 4:10pm Break

4:10pm - 4:45pm Keynote

The Performance Paradox — Mental Health and High Productivity

Kara Hardin

Registered Psychotherapist & LEO of The Practice Lab

Guest Speaker

Today's relentless pursuit of success can lead to profound dissatisfaction and dramatically affect mental health. Accomplishments lack satisfaction, work is ceaseless, sleep and self-care are sacrificed. Recognizing this, leaders can play a pivotal role in breaking this cycle and nurturing a healthier and more fulfilled workforce.

Join this keynote from a mental health educator and former lawyer to learn:

How time, efficiency, and productivity challenges individual and community health
Why mental health of individuals and teams drives performance (and not vice versa)
What steps leaders can take, for themselves and others, to shift away from the paradox and towards a more healthy relationship with work

4:45pm - 5:00pm Social Hour

4:45pm - 7:00pm Networking

Governing Body Reception

Governing Body members host this dinner for attendees to close out the event with an evening of peer networking. Attendees also have the option to assemble care packages in conjunction with a local food bank.