New York CIO Virtual Boardroom

March 23, 2021 | 11:00am EDT

March 23, 2021 | 11:00am EDT


Rethinking Your Customer Engagement Strategy

Connect with a small group of C-level peers for a private, interactive conversation framed around a top priority for IT leaders.

Join CIOs from the leading organizations in your area to discuss:

Seizing momentum – influencing and leading the enterprise

Thriving through uncertainty - empowering people and delivering value

Advancing and scaling strategic, outcome-based technologies

Discussion Leaders

Members of the New York CIO community will lead the private, virtual discussion.

Bijon Mehta


Global Head of Financial Services


Claus Jensen

Memorial Sloan-Kettering Cancer Center

Chief Digital Officer and Head of Technology


Anna Ransley

Heineken USA




March 23, 2021

11:00am - 12:00pm  EDT

Rethinking Your Customer Engagement Strategy

In 2021, most organizations are viewing customer engagement from angles they might not have fully grasped one year ago. While there is no going back, how can technology leaders enable digital pathways to build trust, reliability and seamless customer experience, while growing the customer base in new ways?

In this opportunity-driven virtual roundtable, you and your CIO peers will discuss:

  • Current trends and technology’s role in effective customer engagement strategy
  • Differentiating products and services to appeal to digital, mobile-first customers
  • Security and scalability of business-wide digital engagement


Program Partner

New York CIO Program Manager

For inquiries related to this event, please reach out to your dedicated program contact.

Monica Mast

Senior Program Manager