New York CIO Community
Peer Roundtable
March 23, 2021 | 11:00am EDT
March 23, 2021
11:00am EDT
Rethinking Your Customer Engagement Strategy
Connect with a small group of C-level peers for a private, interactive conversation framed around a top priority for IT leaders.
Join CIOs from the leading organizations in your area to discuss:
Adapting for Strategic Agility
Assessing Investment in and Financial Impact of AI
Managing Risk & Regulation Through Geostrategic Sourcing
Discussion Leaders
Members of the New York CIO community will lead the private, virtual discussion.
Claus Jensen
Memorial Sloan-Kettering Cancer Center
Chief Digital Officer and Head of Technology
Panelist
Anna Ransley
Heineken USA
CIO
Panelist
Bijon Mehta
Twilio
Global Head of Financial Services
Moderator
Agenda
March 23, 2021
11:00am - 12:00pm EDT
Rethinking Your Customer Engagement Strategy
Hosted by Twilio
In 2021, most organizations are viewing customer engagement from angles they might not have fully grasped one year ago. While there is no going back, how can technology leaders enable digital pathways to build trust, reliability and seamless customer experience, while growing the customer base in new ways?
In this opportunity-driven virtual roundtable, you and your CIO peers will discuss:
- Current trends and technology’s role in effective customer engagement strategy
- Differentiating products and services to appeal to digital, mobile-first customers
- Security and scalability of business-wide digital engagement
Apply to Participate
Each application is carefully vetted to ensure members meet established criteria, preserving the quality of the network and enabling meaningful, peer‑level discussions among leaders from the world’s leading organizations.
Once you submit your application, a Community Program Manager will schedule a conversation to understand your priorities and interests and complete onboarding, including access to year‑round community events.
Your Community Sponsors
Program Partner
Community Program Manager
For inquiries related to this community, please reach out to your dedicated contact.
