New York
CIO Community
Peer Roundtable
March 23, 2021 | 11:00am EDT
March 23, 2021 | 11:00am EDT
Rethinking Your Customer Engagement Strategy
Connect with a small group of C-level peers for a private, interactive conversation framed around a top priority for IT leaders.
Join CIOs from the leading organizations in your area to discuss:
Modernizing The IT Operating Model to Enable Business Agility
Connecting IT Investments to Business Outcomes Through Strategic Alignment
Enhancing Leadership Capabilities to Build a Culture Rooted in Trust and Accountability
Discussion Leaders
Members of the New York CIO community will lead the private, virtual discussion.
Claus Jensen
Memorial Sloan-Kettering Cancer Center
Chief Digital Officer and Head of Technology
Panelist
Anna Ransley
Heineken USA
CIO
Panelist
Bijon Mehta
Twilio
Global Head of Financial Services
Moderator
Agenda
March 23, 2021
11:00am - 12:00pm EDT
Rethinking Your Customer Engagement Strategy
Hosted by Twilio
In 2021, most organizations are viewing customer engagement from angles they might not have fully grasped one year ago. While there is no going back, how can technology leaders enable digital pathways to build trust, reliability and seamless customer experience, while growing the customer base in new ways?
In this opportunity-driven virtual roundtable, you and your CIO peers will discuss:
- Current trends and technology’s role in effective customer engagement strategy
- Differentiating products and services to appeal to digital, mobile-first customers
- Security and scalability of business-wide digital engagement
Your Community Partners
Program Partner
Community Program Manager
For inquiries related to this community, please reach out to your dedicated contact.
