New York CIO Virtual Boardroom

March 23, 2021 | 11:00am EDT

March 23, 2021 | 11:00am EDT

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Rethinking Your Customer Engagement Strategy

Seizing momentum – influencing and leading the enterprise

Thriving through uncertainty - empowering people and delivering value

Advancing and scaling strategic, outcome-based technologies

Discussion Leaders


Governing Body members for the New York CIO community will lead the private virtual discussion.

Agenda


March 23, 2021

11:00am - 12:00pm EDT

Rethinking Your Customer Engagement Strategy

In 2021, most organizations are viewing customer engagement from angles they might not have fully grasped one year ago. While there is no going back, how can technology leaders enable digital pathways to build trust, reliability and seamless customer experience, while growing the customer base in new ways?

In this opportunity-driven virtual roundtable, you and your CIO peers will discuss:

  • Current trends and technology’s role in effective customer engagement strategy
  • Differentiating products and services to appeal to digital, mobile-first customers
  • Security and scalability of business-wide digital engagement

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Program Partner


New York CIO Program Manager


For inquiries related to this event, please reach out to your dedicated program manager.

Monica Mast

971-222-2385

monica.mast@evanta.com