Global CIO Town Hall

June 18, 2024 | 9:00am PDT

June 18, 2024 | 9:00am PDT

Earning Customer Trust Across Countries and Cultures

Participate with your CIO peers in the Global community in small, breakout discussions on a mission-critical priority for IT leaders. These informal discussions allow you to share your insights and learn from the lessons, approaches and experiences of a diverse group of peers in virtual breakout rooms.

Join fellow CIOs in the Global community to discuss:

Shaping the Efficient Enterprise with AI & Automation

Strengthening Partnerships for Wider Business Impact

Illustrating IT’s Value through Business-first Initiatives

Discussion Leaders

Members of the Global CIO community will lead the interactive discussion and share lessons learned.

Jeff Burlin


Senior Director, Executive Engagement Programs


John Gigerich

Keurig Dr Pepper


Discussion Leader

Sean McCormack

First Student


Discussion Leader

Neil Morris

BAE Systems

CIO Space & Mission Systems

Discussion Leader

Prasanna Ramaswamy

CPP Investments

Head of Technology & Data

Discussion Leader


June 18, 2024

9:00am - 10:00am  PDT

Earning Customer Trust Across Countries and Cultures

Personal data holds immense value for organizations and, as more commerce takes place over digital channels, consumers are increasingly concerned about what’s happening to all their data. Earning consumer trust starts with being a good steward of customer data, which makes the topic of data privacy and protection a critical issue for all businesses. For multi-national organizations, it is vital that their data privacy and protection strategy meet legal and regulatory standards of each jurisdiction and account for customer expectations of privacy across multiple countries and cultures.

Join this session to discuss:

  • Navigating the convergence of consumer, government, and market forces that shape global flows of data
  • Integrating privacy by design principles into the entire customer journey and product life cycle
  • Responsibly leveraging new technologies across geographies without sacrificing customer trust and loyalty

Your Community Partner

CIO Thought Leader

Community Program Manager

For inquiries related to this community, please reach out to your dedicated contact.

Brooke Cordova

Community Program Manager