Chicago CHRO Executive Summit

June 5, 2018 | Hyatt Regency Chicago

June 5, 2018
Hyatt Regency Chicago

Collaborate with your peers

Get together with your peers to tackle top business challenges through peer-driven content and discussions at the Chicago CHRO Executive Summit.

Join your peers to discuss the most critical issues impacting CHROs today:

Leading through a new employee experience

Redesigning HR strategies, structures, and service delivery models

Modernizing mental health and well-being programs in a new era of work

Chicago CHRO Governing Body

The Governing Body Co-Chairs shape the summit agenda, ensuring that all content is driven by CHROs, for CHROs.

Governing Body Co-Chairs

Mary Bilbrey

Jones Lang LaSalle Americas Inc.
Chief Human Resources Officer

Brian Little

Zurich Insurance Company
Head of Human Resources

Amy Mysel

US Pipe
VP, Human Resources

Mike Rude

Option Care


June 4, 2018

6:00pm - 8:30pm  Governing Body Welcome Reception

What's Trust Got to Do With It?

David Horsager headshot

David Horsager

CEO and Best-Selling Author

The Trust Edge

Trust is both a fundamental business issue and the biggest asset of a company. Without trust, companies lose reputations, relationships and revenue. With trust, organizations enjoy greater creativity, productivity and results. Through extensive research and experience, David Horsager learned what it takes to gain — and keep — the “Trust Edge.” Horsager details the business case for trust and explains why a lack of trust is the biggest expense of a company. He’ll articulate the keys to building morale, sales and customer loyalty, and explain the Eight-Pillar Framework for building trust into an organization and creating successful leaders and organizations.

11:40am - 12:50pm  Keynote

The Necessary Evolution of Diversity & Inclusion — Building A Truly Inclusive Workplace

Steve Pemberton headshot

Steve Pemberton



Diversity and Inclusion is top of mind for every organization. Yet, despite their best intentions, organizations continue to struggle to build truly inclusive workplaces. An inclusive workplace is best defined as a workplace where all employees feel a strong sense of belonging and are comfortable being who they are. Hear Steve Pemberton, Globoforce chief human resources officer, and former chief diversity officer, Walgreens Boots Alliance, share his own personal journey and draw upon his career and life experiences to highlight what it means to be different and how it feels to not belong and, most importantly, what to do about it.

12:50pm - 1:20pm  Networking Break

1:20pm - 2:10pm  Breakout Session

Driving Culture with Purpose and Value

Brian Little headshot

Brian Little

Head of Human Resources

Zurich Insurance Company

Steering toward a united workforce culture begins with purpose. Companies strive to create a culture based on their values and mission, but often there’s a disconnect between the two. Brian Little knew HR could help to bridge the gap by reengaging its employee base. Join this session as Little explains how Zurich Insurance Company started and shaped its vision, the method it used to decipher what its employees needed, and how in the end, everything became secondary to driving its culture.

1:20pm - 2:10pm  Breakout Session

Welcome to the Solution Room — A CHRO Workshop

Ann Weiser headshot

Ann Weiser


Chicago Cubs

What if, every time you had a business problem, you had a room full of CHROs to bounce ideas off of, get advice from and hone solutions with? Welcome to that moment. Bring your trickiest, most troublesome dilemma to the table and get ready for an organic, revelatory experience. Attendees will have the opportunity to candidly discuss their biggest challenges, exchange ideas and uncover peer-tested answers in this CHRO-moderated workshop session. The results promise to be nothing short of powerful.

1:20pm - 2:10pm  Executive Boardroom

Leveraging Analytics for Better Talent Insight

Kane Calamari headshot

Kane Calamari

VP, HR, OD & Communication

Ace Hardware Corporation

Gregory Lawless headshot

Gregory Lawless


Akorn, Inc.

Amy Mysel headshot

Amy Mysel

VP, Human Resources

US Pipe

Scot Marcotte headshot

Scot Marcotte

Client Technology Leader


Imagine being able to predict hiring needs 12 months in advance. You know how many new hires you’ll need broken down by business function or capability. Now envision having specific insight on employee engagement — you can tailor your tactics based on generation, tenure or skillsets. With the help of analytics, these scenarios are possible. In this discussion, executives discuss ways in which they’ve utilized interaction analytics to predict turnover, anticipate hiring needs and improve overall employee engagement for better business performance.

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CHROs).

7:00am - 7:45am  Registration & Breakfast

7:45am - 8:30am  Keynote

Wrigleyville — Becoming a Good Neighbor

Ann Weiser headshot

Ann Weiser


Chicago Cubs

Michael Lufrano headshot

Michael Lufrano

Executive VP, Community Affairs and Chief Legal Officer

Chicago Cubs

There's no more powerful recruitment and retention strategy than alignment with purpose. During the last eight years, the Chicago Cubs has seen the company's quest to be a good neighbor pay off — for both the community and the organization. Named one of the Top Workplaces in 2017, the Chicago Cubs associates cite the focus on volunteerism as one of the things that sets this organization apart. Ann Weiser and Mike Lufrano dive into how corporate social responsibility has positively impacted the workforce at the Cubs.

8:30am - 9:00am  Networking Break

9:00am - 9:50am  Breakout Session

The Power of a United Brand Purpose

Karin Peterson headshot

Karin Peterson

VP, Human Resources

Pella Corporation

Emily Videtto headshot

Emily Videtto

Chief Marketing Officer

Pella Corporation

A company’s ability to differentiate itself in the marketplace is key to attracting top talent. A strong partnership between HR and Marketing is critical to capturing candidates’ interest and creating a sense of purpose among employees. Karin Peterson and Emily Videtto share their teams’ efforts to identify a singular brand purpose that motivates and engages team members, and serves as the foundation for the customer brand. Join this session to learn about their journey, how they are bringing the brand to life through people and gain insight into the power of a strong Marketing/HR connection in activating employment branding.

9:00am - 9:50am  Breakout Session

Analyze the Health of your Health Care Medication Costs

Wesley Covert headshot

Wesley Covert


Laner Muchin, Ltd.

Paula Pagliaroni headshot

Paula Pagliaroni

Vice President of Benefits

XPO Logistics

Scott Martin headshot

Scott Martin

Chairman Founder and CEO

Remedy Analytics

No matter the industry, executives are keen on exploring ways to implement data and analytics capabilities to optimize existing strategies – especially those that impact the bottom line. The ability to turn information into knowledge and knowledge into insight is transforming the HR business partnership. How can CHROs use data and analytics to get a more complete picture of health costs? Join this session to follow case studies on how CHROs have been able to impact the bottom line and save the enterprise money by using new technology.

9:00am - 9:50am  Executive Boardroom

Transforming the Employee Experience Through Service Delivery

Deb Deters headshot

Deb Deters


Heartland Financial USA, Inc.

Deirdre Drake headshot

Deirdre Drake


U.S. Cellular

Debbi Francl headshot

Debbi Francl

HR Transformation Consultant


Today’s organizations can be frustrating. Employees must navigate a maze of policies and procedures, disconnected technologies and siloed departments. Getting simple things done can be a chore, leaving employees feeling stuck and overwhelmed. This reduces productivity, engagement, retention and ultimately hurts an employer’s brand. How can we make our service more valuable to employees so they can provide valuable service to the organization? What if we put the employee at the center of our HR strategies? Join us as we discuss how to reinvent the employee service experience and make life for employees more like their everyday consumer experiences.

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CHROs).

9:50am - 10:20am  Networking Break

10:20am - 11:10am  Breakout Session

Moving the Needle on Diversity and Inclusion Through Analytics

Mary Bilbrey headshot

Mary Bilbrey

Chief Human Resources Officer

Jones Lang LaSalle Americas Inc.

Companies are addressing diversity and inclusion challenges, but how much progress is being made? Two years ago, Mary Bilbrey presented her plan to the board to truly move the needle at the director level of JLL. After conducting a data and analytics model, JLL created a forecast of what true progress could be made if it could move various levers on recruiting, development and retention? In this session, Bilbrey will outline the powerful use of analytics in D&I and the vital business partnership needed to truly create a diverse and inclusive workspace.

10:20am - 11:10am  Breakout Session

Transforming HR to Drive Organizational Change

Mike Rude headshot

Mike Rude


Option Care

Human Resources isn’t just a payroll and employee relations function anymore. The future has arrived, change is a constant, and HR departments are leading organization-wide transformation through strategic business partnerships. How exactly are HR roles evolving? Is the culture supporting business outcomes? What tools do HR leaders need to deliver on meaningful metrics? Mike Rude dives into his transformational success story, sharing lessons learned and best practices in rebuilding the HR function from scratch.

10:20am - 11:10am  Executive Boardroom

When It's Working at Home, It's Working at Work

Jennifer Campe headshot

Jennifer Campe


Wintrust Financial Corporation

Alyssa Johnson headshot

Alyssa Johnson

Vice President, Global Account Management

Care @ Work

Organizations that recognize the value of focused and engaged employees stay a step ahead in every aspect of human capital management. Progressive employers have found helping employees manage their family care responsibilities—one of the biggest challenges in any household—results in better engagement, sharper focus and greater productivity. It can also be a powerful tool for recruiting and retaining talent, and tackling the challenge of gender parity. Join this executive boardroom to explore and share innovative ideas to bolster your talent management strategy, empower and positively impact employees, their families and ultimately your business.

11:10am - 11:40am  Networking Break

2:10pm - 2:30pm  Networking Break

2:30pm - 3:20pm  Breakout Session

How an Agile Workforce Can Reinvent Performance Management

Tim Foley headshot

Tim Foley

Director, Talent and Organization Development

Navistar, Inc.

Bob Verner headshot

Bob Verner

Director, Performance Management


When the CEO of Navistar wanted to remove performance ratings entirely, Donna Dorsey knew her team needed to take action. After exploring if Navistar was truly ready for a system implementation on performance management, Dorsey decided the first step would be to transform the way the workforce viewed performance. Join this session to explore how Navistar applied a lean culture transformation to performance management. 

2:30pm - 3:20pm  Executive Boardroom

Robotics — Your New Revenue Generator

Tony Ferracane headshot

Tony Ferracane

VP, Human Resources

Community Healthcare System

Kimberly Bors headshot

Kimberly Bors

SVP, Human Resources

The Mosaic Company

The robots are here, but there’s no need to fear. There’s a lot of HR potential in robotics, AI and machine learning. Companies can use these technologies to save time, eliminate error and generate revenue, but what’s the best way to get started? Join this executive boardroom session to share ideas and best practices on how HR can support robotics and AI with little disruption to employees.

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CHROs).

2:30pm - 3:20pm  Executive Boardroom

How to Lead in the Midst of Social Movements

Velisha Haddox headshot

Velisha Haddox

Bureau Chief of Human Resources

Cook County IL

Nazneen Razi headshot

Nazneen Razi


Health Care Service Corporation

As our country’s streets regularly fill with protestors and social media and news outlets explode with the latest social and political movements, organizations can find it difficult to know how to respond. Yet many employees are looking to their employers to acknowledge what’s happening outside business walls. But what is the right stance for a company to take? Join this discussion to gain insight into how HR leaders can effectively lead their organizations through societal shifts, causes and movements.

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CHROs).

3:20pm - 3:40pm  Networking Break

3:40pm - 4:20pm  Keynote

Creating a Company of Owners — Maximizing Employee Engagement

Dr. Daren Martin headshot

Dr. Daren Martin

Culture Architect and Best-Selling Author of "A Company of Owners"

CHROs are always hunting for ways to squash culture killers, cultivate a fun business climate and boost employee relationships. In Dr. Daren Martin’s top-selling book, “A Company of Owners,” he provides a blueprint for business leaders to build a thriving culture and maximize employee engagement. In this session, he will teach you how to create a company of “owners of security.” Be ready to create your BAM – Business Actionable Mantra!

4:20pm - 5:00pm  Closing Reception & Prize Drawing

June 4, 2018


Venue & Accommodation

Hyatt Regency Chicago

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National Thought Leaders
Presenting Sponsor
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Community Program Manager

For inquiries related to this community, please reach out to your dedicated contact.

Tim Bigley

Program Manager