Atlanta CHRO Executive Summit

December 5, 2019 | The Westin Buckhead Atlanta

December 5, 2019
The Westin Buckhead Atlanta

Collaborate with your peers

Get together with your peers to tackle top business challenges through peer-driven content and discussions at the Atlanta CHRO Executive Summit.

Join your peers to discuss the most critical issues impacting CHROs today:

Leading through a new employee experience

Redesigning HR strategies, structures, and service delivery models

Modernizing mental health and well-being programs in a new era of work

Atlanta CHRO Governing Body

The Governing Body Co-Chairs shape the summit agenda, ensuring that all content is driven by CHROs, for CHROs.

Governing Body Co-Chairs

Rob Kight

Delta Air Lines
SVP, Human Resources

Jed Milstein

Asbury Automotive
Chief Human Resources Officer

Jill Wilson

SVP, Human Resources & Talent Development


December 4, 2019

December 5, 2019

6:00pm - 8:30pm  Governing Body Welcome Reception

河田/Improv and the Art of Persuasion

Stevie Ray headshot

Stevie Ray

Executive Director, Author

Stevie Ray's Improv Company

The art of improv is the art of thinking on your feet, and whether at the comedy club or in the board room, these skills are pivotal to success. In addition to making people laugh, Stevie Ray trains executives on how to apply the quick-thinking strategies of improv to the challenges of business.

Ray reveals improv techniques that:

  • Provide an edge in negotiations
  • Aid in board communication
  • Help executives manage their teams

7:30am - 8:15am  Registration & Breakfast

8:15am - 8:30am  Opening Comments

8:30am - 9:00am  Keynote

Executive Presence for Lasting Leadership

Chris Ulrich headshot

Chris Ulrich

Body Language Expert & Political Consultant

Author & Thought Leader

Any given gesture -a nod, a point of the finger - unconsciously communicates powerful ideas and feelings that have tangible consequences. Top executives are generally proficient in their ability to interact with others, but the stakes are raised during high-level negotiations, reporting to the board, inspiring and empowering senior managers or dealing with tricky internal matters.

Join body language expert Chris Ulrich as he shares:

  • Why every movement and action is magnified in high-level situations
  • Tools and techniques to build rapport quickly
  • How executives can communicate more effectively

9:00am - 9:20am  Networking Break

9:20am - 10:10am  Breakout Session

Connecting Business Growth With the Employee Experience

Joe Garcia, PhD headshot

Joe Garcia, PhD

Head, Talent Management and Organizational Effectiveness

The Home Depot

Organizations always want to improve, but does having an engaged workforce truly make a difference in revenue growth? Dr. Joe Garcia led a team at The Home Depot to investigate the relationship between the two.
In this session, Dr. Garcia will:

  • Discuss techniques used to create a comprehensive view of engagement
  • Share the shift in their selection process to hire “Orange-Blooded Associates”
  • Investigate the connection between employee engagement, customer satisfaction, and financial metrics

9:20am - 10:10am  Breakout Session

Utilizing Data and Analytics to Empower HR

Dawn Klinghoffer headshot

Dawn Klinghoffer

GM, HR Business Insights

Microsoft Corporation

The HR Digital Transformation has provided companies with access to more data than ever before. Understanding how to use data can unlock insights that lead to engagement, productivity and other outcomes for your workforce to drive positive business results.
Join this session to learn:

  • Challenges faced in gaining alignment and the impact on initiatives
  • What approaches worked or didn’t to overcome them
  • The use of data to help create alignment and momentum across the organization

9:20am - 10:10am  Breakout Session

Office Hours With Chris Ulrich

Chris Ulrich headshot

Chris Ulrich

Body Language Expert & Political Consultant

Author & Thought Leader

What does your body language say about you? What shifts might you make to change how others perceive you? Join this special one-on-one session exclusively for Governing Body members with body-language expert, Chris Ulrich for candid feedback on your in-person and online body language. Sessions are 25-minutes and pre-registration is required.

In this unique, private session, you’ll receive:

  • One-on-one consultation with a premier expert
  • Live analysis of your unique body language cues
  • Personalized executive presence improvements

9:20am - 10:10am  Executive Boardroom

Wellness for the Future of Work

Linda Nelson headshot

Linda Nelson


Georgia State University

Melody Smalls headshot

Melody Smalls

Chief HR & Compliance Officer

The Weather Channel

Eugenia Kaplun headshot

Eugenia Kaplun

Head of Client Success


Employee health and wellness is a critical driver of organizational transformation, not simply a component of employee compensation.
In this boardroom, you will discuss:

  • How wellness can be the key in transforming an organization
  • What benefits organizations are implementing to attract across the generations
  • How employee turnover and retention can be impacted by corporate wellness

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to C-level executives). To reserve your seat, please contact Derek Rowinski at

10:10am - 10:30am  Networking Break

10:30am - 11:20am  Breakout Session

Aligning Mission, Vision, and Communication to Remake Culture

Angela Hong headshot

Angela Hong

Head of Corporate Communications

Asbury Automotive

Jed Milstein headshot

Jed Milstein

Chief Human Resources Officer

Asbury Automotive

In highly competitive industries, a superior guest experience can be the differentiator in attracting and retaining business. With a newly appointed CEO, Asbury looked to differentiate by aligning team members to the mission and vision of the organization through an effective corporate communication strategy.

In this session you will discuss:

  • How the CEO transition shifted organizational focus and culture
  • Tailoring communication strategies for different employee segments
  • Aligning the employee experience with the mission and vision of the organization

10:30am - 11:20am  Breakout Session

Engagement “Rights” for Achieving Your Outcomes

Amy Leschke-Kahle headshot

Amy Leschke-Kahle

VP Performance Acceleration

The Marcus Buckingham Company

Fancy apps, drawn-out focus groups, and complicated initiatives don’t promote engagement. In fact, those efforts can be counterproductive. But what’s the right way to drive engagement?

In this session, you’ll learn:

  • The right questions to ask, and the right time to ask them
  • The right people to receive your engagement data
  • The right actions to drive engagement

10:30am - 11:20am  Executive Boardroom

Closing the Skills Gap with AI

Vicki Cansler headshot

Vicki Cansler


Piedmont Healthcare

Niki Cook headshot

Niki Cook

Chief People Officer


Hailey Herleman, Ph.D. headshot

Hailey Herleman, Ph.D.

Partner, Talent & Transformation


In the next three years, as many as 120 million workers may need to be retrained or reskilled as a result of AI and intelligent automation. How should CHROs prepare their organizations?
In this session, join a peer-to-peer discussion to:

  • Examine the nature of the skills challenge facing organizations today
  • Understand where the skills gap fits in the CEO and CHRO agendas
  • Explore how AI can provide new insights into workforce capabilities

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to C-level executives). To reserve your seat, please contact your Derek Rowinski at

11:20am - 11:45am  Networking Break

11:45am - 12:30pm  Lunch & Comments

Lunch & Interactive Discussion

In this networking lunch you have the opportunity to have relevant and topical conversations with your peers. The below questions are a guideline for you to start your table conversations.

  • HR and business partnership
    • How are you aligning the overall people strategy to business strategy/ priorities?
    • What HR metrics does your board or executive team care about most? How do you use these metrics to link back to business strategy?
    • How do you leverage talent management technology and tools to achieve key business outcomes?
  • Diversity and inclusion
    • In what ways are executives supporting the advancement of diverse groups?
    • How are you measuring the progress and improvement in your culture for diverse groups at your organization?
    • What are your most prominent diversity and inclusion challenges and successes?
  • Learning and development
    • How has learning and development evolved at your organization? What does the workforce need in the 21st Century for L&D?
    • In this era of on demand fulfillment, how are you bringing a Netflix-like, consumer approach to learning within your organization? 
    • How are you aligning your learning programs with your business needs?
  • Talent analytics
    • What are you hoping to solve for? What are your goals with analytics? What are the top things you’re hoping to get better at?
    • How are you utilizing analytics to better predict talent needs in the next six to twelve months?
    • What barriers are you facing as you try to move towards actionable analytics? How are you changing the culture of doubt around what HR can bring to the table on analytics?
  • Digital transformation
    • How are you keeping people at the center of delivery decisions?
    • Are you utilizing AI in HR optimization? How are you leveraging technology to allow for optimization of HR?
    • How have emerging technologies played into the gamification of key initiatives like recruitment or employee engagement in your HR program?

12:30pm - 1:00pm  Keynote

Benchmark Belonging! An Interactive Experience

Todd Helms headshot

Todd Helms



Reginald Mebane headshot

Reginald Mebane

Senior Executive Service Director Office of Equal Employment Opportunity

Centers for Disease Control and Prevention

DeRetta Rhodes headshot

DeRetta Rhodes

Senior Vice President, Human Resources

Atlanta Braves

One of the best ways to check your assumptions in business is to know where you stand among your peers and allow them to challenge your assumptions. But even if you have a speed-dial full of trusted associates, this type of information sharing can be piecemeal and infrequent. This interactive session is your chance to:

  • Baseline your diversity program and explore context around progress
  • Compare inclusion initiatives with a cross-section of your peers
  • Walk away with actionable insights

1:00pm - 1:20pm  Networking Break

1:20pm - 2:10pm  Breakout Session

Driving Your People Analytics Strategy

Bradford Wilkins headshot

Bradford Wilkins

Chief People Officer


Evidence is everything. Brad Wilkins’ work to bring a data driven approach to his People Solutions demonstrates how results can transform the HR function’s value from a “cost center” to a strategic business function

In this session, Wilkins shares:

  • How to begin a data and analytics journey
  • What to measure to make a true business impact (hint it isn’t engagement survey results!)
  • How a data driven strategy can drive a data driven culture

1:20pm - 2:10pm  Breakout Session

Digital Transformation and HR – Strange Bedfellows No More

Dimitri Boylan headshot

Dimitri Boylan

CEO & Founder

Avature LLC

The forces of disruption continue to eat at the very foundation of large global enterprises and digital transformation remains the only known antidote. But, unfortunately, digital transformation is not sold in a bottle. For each company it is a unique experience that needs to be crafted by real people. And that is the big problem. There is no digital transformation without talent transformation, but who is supposed to pull that off?
Boylan will share:

  • The game HR needs to play to transform itself just in time to play a strategic role in digital transformation
  • Inovation drivers such as agility, assembly and output
  • What the modern HR practice might look like if it were to borrow ideas from fast growing software companies and other disruptors

1:20pm - 2:10pm  Executive Boardroom

Reimagining the Employee Experience with Recognition

Barry Boyles headshot

Barry Boyles

Senior VP, Human Resources

Capstone Logistics

Sandra Jean headshot

Sandra Jean

VP Human Resources


Jeff Birk headshot

Jeff Birk

Manager of Speaking and Training

O.C. Tanner

With competition for talent at its peak, the employee experience is the new black. Organizations must rethink how to create workplace cultures where people choose to join, engage, and stay.

In this boardroom, you will discuss:

  • New ways to think about the employee experience
  • What will differentiate your organization when attracting and retaining talent
  •  How recognition can help employees thrive at work

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to C-level executives). To reserve your seat, please contact Derek Rowinski at

2:10pm - 2:30pm  Networking Break

2:30pm - 3:20pm  Keynote

The Agile Way at BBVA

Rosilyn Houston headshot

Rosilyn Houston

Chief Talent & Culture Executive, Senior Executive Vice President

BBVA Compass

Expanding on ideas presented in her previous keynote, Rosilyn Houston will dive deeper into the process of cultural transformation powered by agile at BBVA.

In this session, Houston will explore:

  • The creation of BBVA agile methodology
  • How agile drove their cultural transformation
  • The complete organizational design change

2:30pm - 3:20pm  Breakout Session

Bringing The ‘Human’ Back to the Employee Experience

Jennifer Carpenter headshot

Jennifer Carpenter

Global Head of Talent Acquisition

Delta Air Lines

Holland McCue headshot

Holland McCue

Recruiting Marketing Lead

Delta Air Lines

Dan Nieves headshot

Dan Nieves

Senior Client Success Manager

Workplace by Facebook

Great organizations focus on their people, not technology. Leveraging a technology that emphasizes the human element can empower and transform your entire culture.

In this session you will: 

  • Gain insight on shifting workforce demographics
  • Identify practices and strategies that help unite today’s diverse workforce
  •  Learn how to create a culture where people choose to join, engage, and stay

2:30pm - 3:20pm  Executive Boardroom

The CHRO's Next-Generation Technology Manifesto

Mark Stock headshot

Mark Stock

SVP, Human Resources & IT


Karen Brandenburg Viera headshot

Karen Brandenburg Viera

SVP, Human Resources & Internal Communications

Church's Chicken

Caron Cone headshot

Caron Cone

Divisional Vice President, Human Resources (National Accounts)


Everyone seems to be talking about the future of work, but can we really predict tomorrow? To prepare, CHROs need to build an adaptable people function paired with a technology roadmap that leads them bravely into this future.
Join this boardroom session and discuss:

  • New research on the 'real' trends determining where work is going
  • What role technology will play in supporting people in this future
  • How CHROs can shape the 'people technology' roadmap for their organizations

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to C-level executives). To reserve your seat, please contact Derek Rowinski at

3:20pm - 3:40pm  Networking Break

3:40pm - 3:50pm  Closing Comments

3:50pm - 4:20pm  Keynote

Winning Culture—A CEO’s Perspective

Jonathan Reckford headshot

Jonathan Reckford


Habitat for Humanity

Jonathan Reckford is a CEO who believes human resources is integral to every facet of business strategy. During this conversation, Reckford will provide examples and insights in how he has leveraged human resources and his leadership team to create a culture to support the success of the organization. Explore the journey that has allowed Habitat for Humanity to center their values and policies to support this success.

In this keynote, you’ll hear:

  • How Habitat for Humanity integrates servant leadership and business strategy
  • Why Jonathan Reckford sees the CHRO as an integral member of the executive team
  • How CHROs can partner with CEOs in creating a culture to support strategy in an era of constant change

4:20pm - 5:00pm  Closing Reception & Prize Drawing

December 4, 2019

December 5, 2019


Venue & Accommodation

The Westin Buckhead Atlanta

Your Community Partners

National Thought Leader
National Sponsors
Global Thought Leader
Key Partner

Community Program Manager

For inquiries related to this community, please reach out to your dedicated contact.

Derek Rowinski

Program Manager