Minneapolis CDAO Town Hall
June 15, 2021 | 11:00am CDT
June 15, 2021 | 11:00am CDT
Breaking Down Data Silos to Drive a Better Customer Experience
Connect with peers in the Minneapolis CDAO Community virtually for an interactive panel discussion on current issues and top priorities for data leaders.
Join fellow CDAOs in the Minneapolis community to discuss:
Embedding D&A in business strategy and results
Reengineering decision-making across the business
Scaling a data-first culture
Discussion Leaders
Members of the Minneapolis CDAO community will lead the interactive discussion and share lessons learned.
Anthony Lempelius
Wavicle Data Solutions
VP Revenue Growth & Strategy
Moderator
Sky Ammann
3M
Global Head of Analytics, Healthcare Business Group
Malia Kats
McDonald's
Director, Customer Experience, Global Strategic Insights
Agenda
June 15, 2021
11:00am - 12:00pm CDT
Breaking Down Data Silos to Drive a Better Customer Experience
Hosted by Wavicle Data Solutions
The last year has taught us that consumer behavior and expectations can change drastically overnight. Business leaders must be equipped with the right data and analytics to react quickly. This panel will explore how companies are using internal and external customer feedback to uncover insights that will help them deliver an exceptional experience.
In this session, we’ll discuss:
- The importance of breaking down silos between internal and external data
- The advances in AI/Natural Language Processing improving sentiment analysis
- Ways companies are successfully sharing data internally to implement changes
Your Community Partner
Program Partner
Community Program Manager
For inquiries related to this community, please reach out to your dedicated contact.
