Toronto CDAO Town Hall

September 21, 2023 | 1:00pm EDT

September 21, 2023 | 1:00pm EDT

Customer Data Maturity — Unlocking the Predictive Future

Participate with your CDAO peers in the Toronto community in small, breakout discussions on a mission-critical priority for data leaders. These informal discussions allow you to share your insights and learn from the lessons, approaches and experiences of a diverse group of peers in virtual breakout rooms.

Join fellow CDAOs in the Toronto community to discuss:

Structuring Data Governance to Improve the Digital Enterprise

Fostering a Culture of Data Literacy and Analytics-Based Decision Making

Data Sharing — Driving Business Value Through Access & Collaboration

Discussion Leaders

Members of the Toronto CDAO community will lead the interactive discussion and share lessons learned.

George Chen


VP of Professional Services at Segment


Adele Pugliese

BentallGreenOak BGO

VP Data Strategy, Innovation and Analytics

Governing Body Host

Suzanna Morris

Indigo Books & Music

Vice President Customer Data, Analytics & Loyalty

Discussion Leader

Alexander Petkovski

Napoleon Group of Companies

Head of Business Intelligence and Data Integrity

Discussion Leader

Palash Thakur


VP, Head of Data & Analytics

Discussion Leader

Glenn Waine


Senior Director, Global Product Management

Discussion Leader


September 21, 2023

1:00pm - 2:00pm  EDT

Customer Data Maturity — Unlocking the Predictive Future

Artificial Intelligence has the potential to reshape jobs, companies, industries, possibly entire sectors of our economy. However, as with any new tool, realizing the benefits of these platforms (and avoiding the pitfalls) will depend on how well our organizations operationalize the technologies.

Join your peers in an interactive discussion on:

  • Foundational elements to consider in your journey to implement AI
  • Optimizing your investments in AI
  • Sharing what’s next on the horizon and what should be next

Your Community Partner

Key Partner

Community Program Managers

For inquiries related to this community, please reach out to your dedicated contacts.

Hallie Epps

Community Program Manager


Tiffany MacKinnon

Community Program Manager