UK CHRO Executive Summit

20 June 2019 , London Hilton on Park Lane

20 June 2019
London Hilton on Park Lane

Collaborate with your peers

Get together with your peers to tackle top business challenges through peer-driven content and discussions at the UK CHRO Executive Summit.

Join your peers to discuss the most critical issues impacting CHROs today:

Investing in your people and the right technologies 

Innovating with advanced technologies and new delivery models

Influencing business stakeholders and enterprise outcomes

UK CHRO Governing Body


The Governing Body Co-Chairs shape the summit agenda, ensuring that all content is driven by CHROs, for CHROs.

Co-Chairs

Helen Cook headshot

Helen Cook

RBS
CHRO

Caroline Corrigan headshot

Caroline Corrigan

NHS England
National Director of People Strategy

Julian Duxfield headshot

Julian Duxfield

University of Oxford
HRD

Valerie Hughes-D'Aeth headshot

Valerie Hughes-D'Aeth

BBC
CHRO

Howard Sloane headshot

Howard Sloane

Essar Oil
Chief People Officer

Angela Williams headshot

Angela Williams

British Airways Plc
Chief People Officer

Agenda


18 June 2019 - afternoon

18:30 - 21:00  Governing Body Welcome Reception

Governing Body Welcome Reception

Governing Body members host this dinner for attendees to launch the event with an evening of peer networking. Join us at the Hilton Park Lane within the Wellington room, where attendees will enjoy dynamic discussions, fantastic wine and gourmet dishes whilst enjoying fantastic views of Hyde Park.

19 June 2019 - morning

08:00 - 08:45  Registration & Breakfast

08:45 - 09:45  Keynote

The Workforce of the Future and What it Means for HR Leaders

Holly Ransom headshot

Holly Ransom

CEO

Emergent

The pace of change is only quickening and organisations need to learn how to work and thrive in this new operating reality. To succeed in this time of change, it's vital leaders take advantage of the disruptive capability of new technology while honing their focus on where humans can add the greatest value. According to Holly Ransom, the biggest risk CHROs and alike can take right now is not to be taking risks; the most important habit leaders can build is the habit of getting comfortable being uncomfortable.

Join Ransom as she shares her unique ideas that are guaranteed to make you think differently, including:

  • Contextualising key digital trends
  • Ground the digital in the human
  • Reimagining the role of HR

09:45 - 09:55  Networking Break

09:55 - 10:40  Breakout Session

Reskilling the Workforce

Lee-Anne Vallée headshot

Lee-Anne Vallée

Senior Director, Advisory

Gartner

Disruptions across industries, organisations and products are redefining the skills employees need today. One third of employees have learned a new-to-world skill in the last three years, and 40 percent of employees feel their current role is evolving. As a result, 70 percent of employees feel they don’t have the skills they need to succeed in their jobs, and organisations are struggling to keep up with new skill development needs. The best HR functions develop employees who are highly skills prepared by creating a connected learning organisation, which improves employee skills preparedness by up to 39%. 

In this session, you'll learn how to:

  • Identify the skills for the future
  • Motivate employees to develop the skills they need
  • Create the learning solutions to help employees keep pace with shifting skill needs


09:55 - 10:40  Breakout Session

The 3 I’s of Inclusion: Intent, Integrity and Investment

Katie Obi headshot

Katie Obi

Chief Human Resources and Transformation Officer

Rizing HCM

Simone Macleod-Nairn headshot

Simone Macleod-Nairn

CHRO

IRISH LIFE

Irish Life have set upon 3 core areas to lead them on the path to a diverse and inclusive culture; intent, integrity and investment.

Join for guidance on how to:

  • Create a D&I strategy that encourages full participation across the organisation and fosters a culture of belonging
  • Establish impactful inclusive structures and policies and deliver on D&I with integrity whilst supporting strategic and commercial business objectives
  • Develop a D&I CoE that can successfully partner with all functions and arms of the business

09:55 - 10:40  Executive Boardroom

Creating the Future of Work, Together: The Gratitude Effect

Helen Paxton headshot

Helen Paxton

Director of HR

Sainsburys Argos

Ben Bengougam headshot

Ben Bengougam

SVP Human Resources EMEA

Hilton Worldwide, Inc.

Lynette Silva headshot

Lynette Silva

Principal Consultant

Workhuman

Feeling appreciated, connected, and like we belong are intrinsic human needs in life and at work – and leading organisations know the more gratitude in a business the better it performs. The data proves it, over and over again.

In this session, Workhuman will discuss how modern workplaces are harnessing gratitude to build cultures rooted in positivity and trust where every worker feels empowered for who they are and what they do. Attendees will learn how new human applications are leveraging the power of people to build the workplaces of the future where the best talent is twice less likely to leave.

Topics the discussion will focus on:

  • How work actually gets done: the ripple effect of gratitude on a business
  • Building a culture of positivity and trust by celebrating the whole employee
  • Bridging global teams through gratitude and acknowledgement

We no longer have to wait for the future of work to happen. We can create it, together.

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to C-level executives). To reserve your seat, please contact Chloe Stevenson.

09:55 - 10:40  Executive Boardroom

Engaging Through Learning Development

Caroline Corrigan headshot

Caroline Corrigan

National Director of People Strategy

NHS England

As talent pools continue to restrict and tenured workforces approach the precipice of retirement, it becomes increasingly important to have a leadership development strategy in place to ensure the front-line employees of today are prepared to be your next-level leaders of tomorrow.

In this boardroom you will:

  • Explore new methods to develop your top leadership
  • Share successful strategies to identify and advance your next-level talent
  • Learn the latest learning techniques to ensure growth meets potential

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to C-level executives). To reserve your seat, please contact Chloe Stevenson.

10:40 - 10:55  Networking Break

19 June 2019 - mid-afternoon

10:55 - 11:55  Peer-to-Peer Meetings

Peer-to-Peer Meetings

This is your opportunity to pre-book private face-to-face meetings with executive peers attending the Summit, using a private online portal running up to and during the event. Gain real, practical insights into what other companies and industries are doing, to take back to your boardroom.


Please note: This is for CHRO attendees only. 

11:55 - 12:40  Breakout Session

How To Become The Ultimate Executive Who Influences Your CEO

Val Wright headshot

Val Wright

Global Leadership & Innovation Expert, Author of Thoughtfully Ruthless

Imagine your world if you were the person the CEO called each time they needed wisdom, candor, and insights into their business decisions. I don’t mean mitigating risk, an investigation, or hiring / firing, but deciding whether to acquire a company, strategic expansion, or a new product line.

Val Wright has been both sides of the table reinventing the business impact of the Chief People Officer, Chief Change Officer, or Chief Profit Officer in companies including Amazon, Microsoft, BMW, and Marconi and now advises Board Chairs, CEOs an senior executives at Starbucks, LinkedIn, Google, Amazon, and Dreamworks Animation.

It is time to stop “looking for a seat at the table” and build the table.

Join Val for a practical session where you will have already implemented the ideas before the session has ended in how to influence and lead your CEO and Board to unprecedented results.

11:55 - 12:40  Breakout Session

Meet Unique Financial Wellbeing Needs of Staff and Cut Business Costs

Dhiren Master headshot

Dhiren Master

Chief Marketing Officer

Salary Finance

Rosemary Lemon headshot

Rosemary Lemon

Group Head of Reward

Hays (United Kingdom)

Join Salary Finance for this thought leadership session to: 

  • Understand the quantitative link between employee financial wellbeing and productivity/retention for the business
  • Learn how to objectively measure and benchmark the financial wellbeing of your employees
  • Understand how to build a comprehensive financial wellbeing strategy that meets the needs of all your employees, increases retention and improves productivity as well as engagement

11:55 - 12:40  Executive Boardroom

Fuel Success with a Holistic View of Employee Feedback Data

Ed Hurst headshot

Ed Hurst

Senior People Science Consultant, EMEA

Glint

Julian Duxfield headshot

Julian Duxfield

HRD

University of Oxford

Chris Meyrick headshot

Chris Meyrick

Executive Vice President, Human Resources, International

Mastercard

Having a holistic view of the employee journey is critical to developing your people and fueling your company’s success. Unfortunately, without the right mindset, process and technology, information and data can remain captive in silos and key insights that could help improve engagement can be missed.

In this session, you’ll discuss how to:

  • Better understand and improve employee engagement by moving to a more agile engagement strategy powered by data
  • Harness survey data to reduce time to action and make better, more targeted changes impacting business outcomes

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to C-level executives). To reserve your seat, please contact Chloe Stevenson.

11:55 - 12:40  Executive Boardroom

Exploring Digital Transformation Initiatives in the Business

Vicky Wallis headshot

Vicky Wallis

CHRO

Santander UK

John Greatrex headshot

John Greatrex

Group HR Director

Unipart Group Limited

Digitalisation is shaking enterprise infrastructure to its core, which provides HR the opportunity to lead the transformation. By leveraging fresh tools and enabling cutting-edge technologies, organizations can save time, eliminate error and generate revenue. The goal is to achieve big things with little disruption to employees.

In this session you will:

  • Explore the key ways HR sparks success in a transformational journey
  • Establish the best approach for HR to rethink and embrace a more strategic, digital role
  • Learn to leverage technology to build truly meaningful impact on the organisation and it’s workforce

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to C-level executives). To reserve your seat, please contact Chloe Stevenson.

12:40 - 13:20  Networking Break

13:20 - 14:00  Keynote

Be Part of Something: Turn Your Company Into a Community

Lynne Rennie-Smith headshot

Lynne Rennie-Smith

HR COO

Royal Bank of Scotland

Cyrus Akrami headshot

Cyrus Akrami

Head of EMEA Marketing

Workplace by Facebook

David Pacifico headshot

David Pacifico

Global Head of Digital HR & Systems

GlaxoSmithKline

81% of young people say they'd choose an employer that values open communication over one that offers perks like free food and gym membership, but 87% of employees worldwide say they are disengaged at work. There's a disconnect, and it means work isn't working.

Cyrus Akrami, Head of EMEA Marketing for Workplace by Facebook, and special guests will discuss:

  • The importance of creating connected communities at work,
  • Tips on how to navigate and communicate organisational change
  • The reasons companies should obsess about their culture

19 June 2019 - afternoon

14:00 - 14:15  Networking Break

14:15 - 15:00  Breakout Session

Be Unique to Retain the Top Talent

Gyongyver Szabo headshot

Gyongyver Szabo

Global Talent Lead

GlaxoSmithKline

Lynn Hawkins headshot

Lynn Hawkins

SVP & Head of Global HR Operations

GlaxoSmithKline

Employees wants and needs are evolving, what was once a successful talent development strategy is now unlikely to retain your top talent. CHROs must start to think out of the box, such as partnering with NGOs.

Join this session to learn how to:

  • Create volunteering programmes that provide individual development and benefit global communities
  • Leverage your people’s fresh ideas and new ways of working after life-changing experiences
  • Align your business’ values with today’s global landscape

14:15 - 15:00  Breakout Session

Thinking Fast and Slow on Talent

Janine Chamberlin headshot

Janine Chamberlin

Director, Talent Solutions

LinkedIn

Join Janine Chamberlin, LinkedIn Talent Solutions, as she discusses the dynamic talent market, and the importance of both creating strategic direction while also having the agility to pivot as circumstances change. This session will: 

  • Discuss how organisations are charting the course of change within the talent market and how a business climate in flux is leading to some of the most dynamic adaptations we’ve seen in the talent market to date
  • Explore how businesses can use innovation and ingenuity to create opportunities in the face of economic uncertainty, maintaining access to high quality talent pools
  • Share how organisations can stay agile and on trend while pivoting their strategies to stay one step ahead in the competitive talent market

14:15 - 15:00  Executive Boardroom

Revolutionise Your Employee Experience to Maximize Business Value

Tracey Racette Fritcher headshot

Tracey Racette Fritcher

Global Director, HR Transformation Practice

ServiceNow

Nikki Humphrey headshot

Nikki Humphrey

Chief People Officer

Virgin Atlantic Airways Limited

With every initiative, HR executives have an opportunity to advance the business through delivering an exceptional employee experience. Powered by intelligent cross-functional digital workflows that mirror the modern consumer-style experience, organisations can unlock more productivity, and increase retention through a human-centered experience – all while positioning themselves as employers of choice.

Join this boardroom session and discuss:

  • Aligning overall people strategy to business outcomes
  • Using consumer grade technology to build truly meaningful employee experiences 
  • Keeping people at the center of all delivery decisions and enabling a self-service culture

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to C-level executives). To reserve your seat, please contact Chloe Stevenson.

14:15 - 15:00  Executive Boardroom

How Do You Take the Next Step With D&I?

Sally Austin headshot

Sally Austin

Group HR Director

Costain Group PLC

Emma Stone headshot

Emma Stone

Director of Human Resources

University of Cambridge

Simone Macleod-Nairn headshot

Simone Macleod-Nairn

CHRO

IRISH LIFE

Katie Obi headshot

Katie Obi

Chief Human Resources and Transformation Officer

Rizing HCM

You’ve heard how to create an effective D&I strategy but how do you ensure that the culture you have built is sustainable in today’s disruptive business environment?

In this boardroom, you will:

  • Share your own best practices for evolving a diverse and inclusive culture
  • Explore the benefits to the business that come with a mature D&I strategy
  • Discuss what is next for a workforce diverse in thought, skills and people

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to C-level executives). To reserve your seat, please contact Chloe Stevenson.

15:00 - 15:30  Networking Break

15:30 - 16:15  Breakout Session

Driving a Diverse and Inclusive Culture at the BBC

Valerie Hughes-D'Aeth headshot

Valerie Hughes-D'Aeth

CHRO

BBC

CHROs today are tasked with creating corporate cultures that can withstand the uncertainty of changing business models, new technologies and shifting demographics. Hughes D-Aeth will share the BBC’s journey of driving people strategies committed to creating an inclusive workplace that reflects the UK population whilst delivering great content to their audiences.

Join to learn more about:

  • How to engage leaders in promoting D&I efforts
  • Successes and challenges around implementing a diverse and inclusive culture
  • How a diverse and inclusive workforce can contribute to business growth

15:30 - 16:15  Breakout Session

Digital Transformation and HR – Strange Bedfellows No More

Dimitri Boylan headshot

Dimitri Boylan

CEO & Founder

Avature LLC

The forces of disruption continue to eat at the very foundation of large global enterprises and digital transformation remains the only known antidote. But, unfortunately, digital transformation is not sold in a bottle. For each company it is a unique experience that needs to be crafted by real people. And that is the big problem. There is no digital transformation without talent transformation, but who is supposed to pull that off?

Boylan will share:

  • The game HR needs to play to transform itself just in time to play a strategic role in digital transformation
  • Innovation drivers such as agility, assembly and output
  • What the modern HR practice might look like if it were to borrow ideas from fast growing software companies and other disruptors

15:30 - 16:15  Executive Boardroom

Increasing Engagement Through Employee Recognition

Vanessa Brangwyn headshot

Vanessa Brangwyn

Chief Customer Officer

Achievers

Jennifer Tippin headshot

Jennifer Tippin

Group People and Productivity Director

Lloyds Banking Group

Andrew Stephenson headshot

Andrew Stephenson

Group People Director

Lookers Group

According to Harvard Business Review, recognising your employees is the simplest way to improve morale and employee engagement. As a result, employee recognition and its drivers should be a critical component to any comprehensive HR strategy. Recognition will not only increase your employee engagement, it also will drive positive customer experience and create a measurable “behaviour engine” across the entire organisation.

In this session, you will discuss:

  • Key drivers of recognition such as skills, development and performance management
  • Ways to leverage a recognition & engagement strategy to unite today’s diverse workforce
  • The importance of integrating mobile-first strategy into any new HR tool


Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to C-level executives). To reserve your seat, please contact Chloe Stevenson, Program Manager.

15:30 - 16:15  Executive Boardroom

Rethinking Performance Management

Debbie Alder headshot

Debbie Alder

Director General of HR

Department for Work & Pensions

Susan Ormiston headshot

Susan Ormiston

Group People Director

Belron

 The performance-management landscape has shifted dramatically in the last few years. But as more organisations move away from traditional performance reviews and towards a culture of continuous feedback, challenges remain.

In this boardroom you will:

  • Examine approaches to compensation with ongoing performance processes
  • Explore ways of tracking goals and maintaining accountability beyond annual reviews
  • Learn how to ensure managers are having the right conversations with their employees

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to C-level executives). To reserve your seat, please contact Chloe Stevenson.

16:15 - 16:30  Networking Break

16:30 - 17:15  Keynote

Customer Centricity, Brand Perception, and HR

Angela Williams headshot

Angela Williams

Chief People Officer

British Airways Plc

Experience and brand perception are becoming increasingly important to retain consumers and drive profits. CHROs must ask: who do your customers interact with most? Who defines their experience? Your employees. 

Join this session to learn about:

  • Aligning your people and customer strategies for a customer-centric approach
  • Defining and developing brand advocates
  • Mapping employee experience to positive customer experience and NPS scores 

17:15 - 17:25  Closing Reception & Prize Drawing

17:25 - 18:00  Closing Comments

Location


Venue & Accommodation

London Hilton on Park Lane

Your Community Partners


Keynote Sponsor
Presenting Sponsors
Global Thought Leader
Boardroom Sponsors
Luxury Holiday Sponsor

UK CHRO Program Managers


For inquiries related to this event, please reach out to your dedicated program managers.

Laura Morris

+44 (0)7701 376839

laura.morris@gartner.com

Ryan Greig

+44 (0)1784 268 771

ryan.greig@gartner.com

Chloe Stevenson

+44 (0)7701 308 236

chloe.stevenson@gartner.com