IN-PERSON

Boston CIO Executive Summit

May 11, 2022 | The Westin Copley Place

May 11, 2022
The Westin Copley Place

Collaborate with your peers

Get together with Boston's top CIOs to tackle shared business challenges and critical priorities facing your role today. Participate in this one-day, local program with peer-driven topics and interactive discussions with your true C-level peers.

Join your peers to discuss the most critical issues impacting CIOs today:

Protecting what matters – communicating risk and building resilience

Prioritizing data – ensuring accuracy, accessibility and literacy

Driving innovation – optimizing processes and elevating customer experience

Boston CIO Governing Body


The Governing Body Co-Chairs shape the summit agenda, ensuring that all content is driven by CIOs, for CIOs.

Governing Body Co-Chairs

Adolph DuBose

Athenahealth
CIO

Arthur Harvey

Boston Medical Center
Senior Vice President and Chief Information Officer

Katrina Jagroop-Gomes

Commonwealth of Massachusetts
CIO - Gaming Commission

Chuck LoCurto

Bryant University
Vice President & Chief Information Officer

Nick Perugini

GE Digital
CIO, TechCo

Nathan Rogers

SAIC
CIO

Deepa Soni

The Hartford
Chief Information Officer

What to Expect

Interactive Sessions

Hear from CIO practitioners and thought leaders on how they're solving critical challenges impacting your role today in Keynote sessions, and join smaller, interactive discussions with your peers in Breakout and Boardroom sessions.

Community Networking

Make new connections and catch up with old friends in casual conversations during dedicated time for networking designed to better acquaint you with your Boston CIO community.

Peer-to-Peer Meetings

Connect with like-minded peers in a private, one-on-one setting through Evanta's Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

Agenda


May 10, 2022

6:00pm - 8:30pm  Governing Body Welcome Reception

Governing Body Private Dinner — Casino Night!

The Governing Body of Boston CIOs and invited guests are welcome to join us for a fun, interactive spin on the annual Governing Body Welcome Reception. Casino Night at The Westin Copley Place will feature table games, food and drinks to kickoff our “By CIOs, For CIOs” executive gathering.

7:30am - 8:15am  Registration & Breakfast

8:15am - 9:00am  Keynote

Strengths 2.0 — Applying Design Thinking to Your Strengths and Weaknesses

John K. Coyle headshot

John K. Coyle

CEO and Founder

Speaking Design Thinking

John K. Coyle is the founder and CEO of Speaking Design Thinking and one of the world's leading experts in innovation and design thinking. Through the metaphor of sport, learn how individuals and teams can use innovative approaches to identify and leverage their unique strengths (and design around weaknesses), become empowered to solve old problems in new ways and achieve breakthrough results and understand how to apply the “Design Thinking” process to business and personal challenges. 

This will empower you to:

  • Achieve breakthrough performance by focusing on what you do best
  • Decide what to delegate, quit or outsource, and plan to maximize team resources
  • Create higher engagement and more effective collaboration with customers and colleagues

9:00am - 9:30am  Networking Break

9:30am - 10:15am  Breakout Session

Tapping Into Alternative Tech Talent Pipelines in Boston — The Massachusetts Advantage

Jim Whalen headshot

Jim Whalen

SVP, Chief Information & Technology Officer

Boston Properties

Adolph DuBose headshot

Adolph DuBose

CIO

Athenahealth

Lexi Marsh headshot

Lexi Marsh

Sales Development Representative

Resilient Coders

Reinier Moquete headshot

Reinier Moquete

Founder & CEO

CyberWarrior.com

Robin Nadeau headshot

Robin Nadeau

Managing Director, Greater Boston

Per Scholas

While technology leaders are competing with organizations across the world for skilled employees, the resources in our own backyard can often be overlooked. Boston is teeming with talent and diversity from non-traditional pathways — the trick is knowing where to find them!

Grab a seat as this panel:

  • Communicates the value of non-traditional hires
  • Breaks down the resources already at your disposal
  • Debunks misconceptions surrounding alternative education routes

9:30am - 10:15am  Breakout Session

How Conversational AI Can End the Great Resignation

Bhavin Shah headshot

Bhavin Shah

CEO & Founder

Moveworks

The Great Resignation is real: half of US employees are now looking for their next job. To keep your top talent, you need to eliminate distractions from their digital experience, no matter where in the world they’re working. That’s why industry leaders are now using conversational AI to provide employees with immediate support and urgent updates — at a scale not possible for people alone.

Join this session to learn how conversational AI:

  • Let LinkedIn onboard 1,000+ new hires by automatically resolving their requests
  • Saved Palo Alto Networks 180,000 hours of productivity for its flexible workforce 
  • Enabled Hearst to bring together 360 subsidiaries with a single hub for support

9:30am - 10:15am  Executive Boardroom

Creating a Human Experience for the Customer Journey

Joshua Glastein headshot

Joshua Glastein

Chief Information and Technology Officer

Berkshire Residential Investments

Ravi Shankavaram headshot

Ravi Shankavaram

SVP of IT - Global Head of Technology

New Balance

Two major priorities for CIOs are enabling employees to work more productively and improving the customer experience. Creating a holistic communications system around delivering positive experiences can achieve gains for both priorities. How can these changes support the kind of hyper-personalization and knowledge accumulation that delivers customer satisfaction at every step of the journey?

This session will address:

  • Developing a strategic communications system with the customer journey in mind
  • Creating customer experience synergies by blending capabilities like unified communications and contact centers
  • Real-world challenges and strategies to overcome them

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CIOs).

To reserve your seat, please contact: Brooke Cordova at brooke.cordova@evanta.com

10:15am - 10:45am  Networking Break

10:20am - 10:45am  Peer-to-Peer Meetings

Peer-to-Peer Meetings

Connect with like-minded peers in a one-on-one setting through Evanta’s Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

10:45am - 11:30am  Breakout Session

Relationships and Resources — Building a Healthy Cybersecurity Strategy

Arthur Harvey headshot

Arthur Harvey

Senior Vice President and Chief Information Officer

Boston Medical Center

Lee Cullivan headshot

Lee Cullivan

Chief Information Security Officer

Boston Medical Center

Woody Groton headshot

Woody Groton

CIO

Draper

Lauren Zabierek headshot

Lauren Zabierek

Executive Director, Cyber Project

Harvard Kennedy School's Belfer Center

William McDermott headshot

William McDermott

Supervisor

Federal Bureau of Investigation

Public and private organizations of all sizes are feeling the impact of increased cyberattacks. Instead of letting these circumstances overwhelm you, it’s time to lean on the people and resources around you to reinforce your own team and strategy.

Join this session to discuss:

  • Where to find resources that enable proactive behavior rather than reactive behavior
  • How the FBI views the global threat environment, and what they are doing to combat it
  • How CIOs can build partnerships with both the government and their CISOs

10:45am - 11:30am  Breakout Session

Reimagining the IT Operating Model for the Digital World

Rajesh Jaluka headshot

Rajesh Jaluka

Public CTO & Distinguished Engineer

Kyndryl

Digital technology is now an integral part of our professional and personal lives.  The speed and ease at which we connect with people, shop online and consume entertainment are shaping our expectations.  The current IT processes and organizational structure can slow the pace of innovation needed, and businesses need to reimagine the IT operating model to remain competitive.

 Join this session to learn:

  • Key challenges and shortcomings of the traditional operating model
  • What to think about when building a business-centric operating model
  • Examples of operating model transformations

10:45am - 11:30am  Executive Boardroom

Prioritizing Data — Ensuring Accuracy, Accessibility and Literacy

Craig Holbrook headshot

Craig Holbrook

VP, Northeast

Centric Consulting, LLC

Todd Sewards headshot

Todd Sewards

CIO

American Dental Partners

The key to better customer experiences might be hiding in the data you already have. Auditing your current resources could help you identify useful insights and use them to sharpen your organization’s competitive edge. 

Join your peers to discuss: 

  • Investing in modern data tools 
  • Determining what data is valuable vs. unnecessary
  • Creating buy in and driving data literacy across the enterprise

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CIOs).

To reserve your seat, please contact: Brooke Cordova at brooke.cordova@evanta.com

11:30am - 11:40am  Break

11:30am - 12:30pm  Lunch Service

12:30pm - 1:05pm  Keynote

Building a Flexible and Agile Future — How CIOs Can Get Ahead

Mike Daoust headshot

Mike Daoust

Managing Director, Chrome Enterprise Customer Team

Google

Ravi Shankavaram headshot

Ravi Shankavaram

SVP of IT - Global Head of Technology

New Balance

There is no doubt that the workplace has undergone an unprecedented transformation. Organizations are taking their own unique approach to the future of work. CIOs play a critical role in this new environment to find a balance between productivity, security, sustainability, culture and wellbeing. Join this session to learn how CIOs can provide flexibility and agility to future proof their business.

Specifically, this session will cover:

  • Leading a diverse and inclusive workplace through culture, process and technology
  • How business transformation is forcing CIOs to think differently about security prevention
  • Inspiring future sustainability ideas and how these can be technology driven

1:05pm - 1:20pm  Break

1:20pm - 2:05pm  Breakout Session

Let's Brainstorm! Solving the Talent Gap

Tara Long headshot

Tara Long

Head of Technology

Massachusetts Mutual Life Insurance Co

Navigating the talent pool in a post-pandemic work environment has CIOs seeking out solutions to engage their teams and build up new talent. With employee expectations at an all-time high, CIOs are finding that now is the time to get creative.

Join this interactive session to debate and collaborate about team building scenarios including: 

  • Keeping the right people – thinking beyond just retention 
  • Mentoring a multigenerational workforce – creating operational excellence
  • Exploring employee potential – diversifying skill sets

1:20pm - 2:05pm  Breakout Session

Cybersecurity Strategy — Getting Ready for the Next Event

Richard Basile headshot

Richard Basile

Vice President, Systems Engineering

Fortinet

Your digital transformation journey must be efficient, effective and secure. Where does cybersecurity fit into your post pandemic IT and digital enablement? With the recent shift in IT priorities, your CISO should be a strategic thinker and an ally who promotes security readiness as you shape your company or organization’s success. 

In this session, you will explore:

  • The components of an effective cybersecurity strategy that drive your program and reduce risk
  • Strategies that ensure the major building blocks of your IT transformation are secured
  • Ways to evolve your cybersecurity strategy to align with line of business goals

1:20pm - 2:05pm  Executive Boardroom

Weaving a Global Data Fabric to Advance AI

Jennifer Kady headshot

Jennifer Kady

Vice President, WW Data & AI Sales

IBM

Frédéric Chanfrau headshot

Frédéric Chanfrau

CIO, Commercial Bank, Payments and Salesforce

Citizens Financial Group

Michael Shanno headshot

Michael Shanno

Head of Digital Transformation, Global Quality

Sanofi

Smart organizations are fueling their operations with the power of data and AI. Through integrated technologies, a data fabric architecture enables dynamic and intelligent data flows and orchestration across any enterprise to create a network of instantly available information, empower people to do higher-value work, and hyper-personalized digital experiences. However, only 2 of 10 firms have scaled their transformation and technology solutions.

Join this interactive roundtable to discuss:

  • Preparing your workforce for a data-first world
  • Improving business outcomes through data-driven decisions and innovation
  • How data and AI can deliver benefits to your organization today

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CIOs).

To reserve your seat, please contact: Brooke Cordova at brooke.cordova@evanta.com

2:05pm - 2:35pm  Networking Break

2:10pm - 2:35pm  Peer-to-Peer Meetings

Peer-to-Peer Meetings

Connect with like-minded peers in a one-on-one setting through Evanta’s Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

2:35pm - 3:20pm  Breakout Session

Pen Test your Board Pitch — An Interactive Exercise

Ramesh Razdan headshot

Ramesh Razdan

Global Chief Information Officer

Bain & Co

Pitching to the board is a skill that must be mastered. CIOs are tasked to use visuals, communicate business value and synthesize complex information in a way that makes sense. Join this interactive session to identify the holes in your board pitch — and improve them for the next time you’re in the hot seat.

In this interactive session, you will work in a group to:

  • Create and deliver a board pitch
  • Receive real-time feedback on your pitch
  • Learn best practices and strategies for communicating with your board

2:35pm - 3:20pm  Breakout Session

Preventing Employee Burnout — How CIOs Can Drive Engagement and Resilience in Their Workforce

Marc Moesse headshot

Marc Moesse

SVP Product Management

Lakeside Software

To prepare for the long-term hybrid future of work, many organizations need to improve their digital employee experiences. By ensuring employees can reliably access the tools and resources needed to work from anywhere, leaders can retain top talent and prevent employee burnout while boosting engagement, satisfaction and productivity — generating tangible benefits for the business.

Ensure you’re leading a healthy, balanced and sustainable team by:

  • Understanding the changing nature of employee wellbeing in the COVID world
  • Spotting burnout signals early — even in a remote ‘out of sight, out of mind’ setting
  • Implementing tools and technology that lower frustration and digital friction

2:35pm - 3:20pm  Executive Boardroom

Business Transformation in Market Redefinition

William Parks headshot

William Parks

CIO

Infinera

Tomorrow's CIO understands the need to identify new optimized opportunities in an evolving market. The pressure to make decisions rapidly while focusing on driving growth and balancing legacy ambitions will create a unique opportunity for business transformation.  

Join your CIO peers to discuss:

  • Capitalizing on new business opportunities during market redefinition
  • Creating a strategic vision to drive growth
  • Balancing optimization and transformation

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CIOs).

To reserve your seat, please contact: Brooke Cordova at brooke.cordova@evanta.com

3:20pm - 3:35pm  Networking Break

3:35pm - 4:10pm  Keynote

Just Start — Liberty Mutual’s Journey to the Cloud

Shelia Anderson headshot

Shelia Anderson

EVP, CIO Corporate Functions at Liberty Mutual Insurance

Liberty Mutual

Mark Cressey headshot

Mark Cressey

EVP and GM, Tech Global Digital Services

Liberty Mutual

About five years ago, the team at Liberty Mutual set a bold, audacious goal — to move more than half of the business to the cloud. Fast forward to today and the organization has overachieved its goal for a cloud-first model and enabled a massive DevOps piece along the way. The key? Just getting started.

Join as Shelia Anderson and Mark Cressey break down:

  • How radical action resulted in rapid change
  • What it took to win buy-in from leadership and the team
  • How to continue to evolve and improve

4:10pm - 4:40pm  Closing Reception & Prize Drawing

May 10, 2022

We look forward to seeing you at an upcoming in-person gathering


Location


Venue & Accommodation

The Westin Copley Place
MORE INFORMATION

A block of rooms has been reserved at the The Westin Copley Place at a reduced conference rate. Reservations should be made online or by calling 617-262-9600.

Deadline to book using the discounted room rate of $299 USD (plus tax) is April 18, 2022.

Your Community Partners


Global Thought Leader
CIO Thought Leaders
Key Partners
Program Partners

Community Program Manager


For inquiries related to this community, please reach out to your dedicated contact.

Brooke Cordova

Program Manager

8172623639

brooke.cordova@evanta.com