CIO HSBC Bank Canada
Michael Artley was appointed CIO for HSBC Bank Canada in 2013. As CIO, Artley is responsible for the delivery and provision of all technology services to HSBC Canada, including software applications, telecommunication services, infrastructure and hardware. This covers all business lines and functions in all locations across Canada.
Artley joined HSBC in 1993 from Electronic Data Systems and has undertaken a variety of technology-related roles in multiple HSBC banks in both Canada and the U.K.
With more than 30 years of commercial IT experience, he is a seasoned technology professional with a broad range of skills and a proven track record of delivery in both international and domestic capacities realising meaningful business results.
Director, IT Panago Pizza Inc.
Mussawar Choudhry has more than 17 years of experience in the technology field. In his current role at Panago Pizza Inc., Choudhry is responsible for leading the information technology organisation and strategy and for the delivery of technology solutions to drive business value and improve customer satisfaction. Prior to joining Panago, he worked in bio-pharmaceutical, financial and public sectors. Choudhry holds a bachelor’s degree in computer sciences and is a graduate of Simon Fraser University’s CIO leadership development program developed in partnership with the CIO Association of Canada.
VP & Global CTO EMC Corporation
Patricia Florissi is VP and global CTO for sales at EMC Corporation. Florissi helps define mid- and long-term technology strategy, representing the needs of the broader EMC ecosystem in strategic initiatives. Florissi also acts as the liaison between EMC and their customers and partners to foster stronger alliances and deliver higher value to EMC clientele.
Florissi joined EMC in February 2005 as a distinguished technologist in the Ionix business unit and became the CTO for Ionix in November 2005. Florissi was appointed strategic initiative leader for governance, risk and compliance in August 2008; Americas CTO for sales in January 2010; Americas, Europe, Middle East and Africa CTO in March 2011; and global CTO for sales in July 2012.
Before joining EMC, Florissi was the VP of advanced solutions at Smarts. In that capacity, Florissi was responsible for researching emerging technologies and defining strategy to bring solutions to market that address challenges from these technological advances.
Florissi is an EMC Distinguished Engineer, holds a Ph.D. in computer science from Columbia University, graduated valedictorian with an MBA at the Stern Business School in New York University, and has bachelor's and master's degrees in computer science from the Universidade Federal de Pernambuco in Brazil.
CIO Interior Health Authority
Malcolm Griffin was appointed to the position of CIO and corporate director of service innovation at the Interior Health Authority in 2012. Previously, Griffin was the regional director of laboratory services and CIO; and acting VP of clinical services and CIO. Griffin was first appointed CIO at Interior Health in 2005 and has held management roles in the areas of diagnostic imaging, laboratory, pharmacy, biomedical engineering, information technology, information management, systems development and application implementation and support.
Griffin is also currently enrolled in the University of Fredericton Executive MBA program, holds a BBA degree from Simon Fraser University and has more than 22 years of experience in the healthcare industry. In 2009, Griffin was named one of Computer World's premier 100 IT leaders.
Interior Health is a $1.7B publicly funded organization with 18,000 employees and 1,600 physicians who collectively are responsible for delivering health services to 765,000 citizens in the lower east portion of B.C. In his role, Griffin is responsible for an annual budget in excess of $50M and more than 500 employees.
CIO University of British Columbia
Oliver Grüter-Andrew has been an IT professional for 20 years, with experience as a consultant and a corporate IT operator. He spent 16 years with Accenture in Europe and North America, serving consulting and outsourcing clients in financial services, utilities and consumer retail.
From 1992 - 2002 Oliver focused on consulting in IT strategies, service management and governance, serving clients such as Credit Suisse, Union Bank of Switzerland, BC Hydro and Westcoast Energy. From 2003 - 2008 he worked in Accenture’s outsourcing practice, initially as a VP responsible for utility customer care systems, and later as the head of IT services for Best Buy Canada. In 2009 Oliver joined the University of British Columbia as its CIO, with a mandate to transform the IT service landscape toward greater efficiency without loss of support for UBC’s academic diversity. In this role Oliver has established IT governance, created a multi-year IT budget model, consolidated IT line management and launched a series of transformational IT initiatives.
John Izzo, Ph.D.
Author of "Awakening Corporate Soul" & "Stepping Up"
John Izzo, Ph.D., is a best-selling author and one of North America’s most influential change agents and inspiring thinkers. He has advised Fortune 500 companies, nonprofit and for-profit organizations across the globe.
Izzo was a pioneer both in the employee engagement movement in the early 1990s and on changing generational values in 2000. His mission is to create vital engaging workplaces and socially responsible leaders. Izzo shares his insights with more than 100 audiences annually, including IBM, McDonalds, DuPont, the Mayo Clinic, NASA, RBC and Lockheed Martin.
His books include “Awakening Corporate Soul,” “Values Shift,” and his latest, “Stepping Up.” He holds dual master’s degrees in theology and psychology and a doctorate in organizational communication.
Senior Consulting IT Advisor Sysco Canada
Miguel Kanafany is senior consulting IT advisor for Sysco Canada. He has been with Sysco for more than 18 years, previously serving as senior director of technology solutions & business services. His extensive experience includes strategy development, IT Service Delivery, cloud computing services, and organizational transformation, restructuring, and acquisitions.
Kanafany also serves on the board of directors for the Calgary Philharmonic Orchestra and has been a board member for a number of organizations over the years.
VP, Corporate Strategy IBM
An expert on corporate strategy and the value it delivers to organizations, Christian Klezl is focused on understanding and addressing the challenges faced by senior-level IT executives. Since joining IBM in 1998, Klezl has held several executive leadership positions including VP for infrastructure services and GTS sales director in Central and Eastern Europe, Russia, the Middle East, Austria, and Switzerland.
Prior to joining IBM, Klezl worked in IT sales and marketing as an entrepreneur and consultant for corporate clients such as HP, Microsoft, Philips and Reuters and as the manager of a European PR network. Klezl holds a degree in marketing, a diploma in management and an MBA from Henley Management College, U.K.
Director, Strategy & Transformation University of British Columbia
Julie Kothlow is the director of strategy and transformation at the University of British Columbia, where as UBC IT's senior leader responsible for strategic direction, she works directly with the CIO to align teams, business processes and technology. For the past three years she has focused on guiding the people-side of change and leadership development as the university transforms how technology supports and enables teaching, learning and research.
Kothlow has built her career managing strategy, communications and organisational change, primarily in high-tech and information technology in particular. She has started, developed and managed strategic business units in telecommunications and software industries such as Rogers and AT&T as well as IT groups within organisations such as Intrawest, Pivotal and now UBC.
Kothlow is also a seasoned strategy and transformation consultant with experience at Anderson and Deloitte where she led business unit transformations following mergers and acquisitions, centralization and regionalization, growth and right-sizing. She has been instrumental in helping create strategies, develop plans and mentor teams to embrace and implement change to improve overall performance, operational effectiveness and service delivery.
Director of IT Vancouver Community College
Jag Madan is currently the director of information technology and CIO at Vancouver Community College and on the board of directors at BCNET.
With more than 20 years of international work experience which began in systems engineering, technology and operations management consulting, Madan progressed to senior director and executive positions at a Fortune 10 technology company, where he was responsible for developing global strategies, implementing change, improving operational efficiencies and enterprise technology systems. He is well-versed in leading cross-functional teams in a variety of industries and has worked in both the private and public sectors.
Madan holds an MBA from the University of Western Ontario's Ivey School of Business and a graduate degree from the University of Western Australia. His undergraduate studies were in systems and human factors engineering. Madan is also a certified professional ergonomist who has focused on improving end-user experiences, interfaces and usability.
Madan is committed to coaching and mentoring others in the community and professionally. He is on the board of directors of Richmond Youth Services as treasurer, continues to mentor MBA students and has coached technology entrepreneurs in BC and abroad.
VP, Business Technology 1-800-GOT-JUNK? LLC
Andy Parkins joined 1-800-GOT-JUNK? in 2012 as vice president of business technology. In this role, he is responsible for safeguarding continued delivery of its exceptional customer service offering through active management of the business technology platform and its supporting information services.
With more than 20 years of business technology leadership, Parkins has led many national and global institutions through the critical and challenging objective of transforming and evolving IT departments into world-class, business focused service delivery providers.
Prior to joining 1-800-GOT-JUNK?, Parkins was head of enterprise architecture at Fortis BC Energy, and held other business technology consultant and enterprise design leadership roles at companies such as the Insurance Corporation of British Columbia, Monitise Group in London and ComputerVision, Australia. Through his work, Parkins earned an impressive reputation as a successful technology change agent on both an international and ‘at home’ scale.
Founder & CEO 1-800-GOT-JUNK? LLC
Brian Scudamore is the founder and CEO of three franchise companies: 1-800-GOT-JUNK?, WOW 1 DAY Painting and You Move Me. Scudamore is widely known as the pioneer of the professional junk removal industry in North America and is now recognized as a serial entrepreneur, applying special branding and a strong customer focus to traditional, service-based industries.
Scudamore started his first business at the age of 18 and later went on to franchise that company, 1-800-GOT-JUNK?, as a way to expand operations. In 2012, he met the founder of a unique painting company and together made the decision to franchise as WOW 1 DAY Painting. Scudamore launched his third brand, You Move Me, in 2013.
Scudamore has received wide recognition in the media and business community and contributes written articles on building a business and entrepreneurism to many national magazines. 1-800-GOT-JUNK? is also the starring junk removal attraction on the hit reality show Hoarders.
As a public speaker, Scudamore has brought his entrepreneurial success story to many conference stages. Scudamore graduated from MIT's Birthing of Giants program and has subsequently completed several years of MIT’s Gathering of Titans program. Scudamore was inducted into the Young Presidents' Organization in 2004.
Chairman & Owner Boston Pizza International
Jim Treliving is chairman and owner of Boston Pizza International Inc. Together with his business partner George Melville, Treliving sets the corporate strategy for Boston Pizza and the T&M Group of Companies. Starting from a single restaurant franchise, the T&M Group has operations throughout North America in the retail, manufacturing, real estate and service sectors. Together, these companies have annual system-wide sales exceeding $1B.
Treliving has been chairman of BPI since 2004 and previously held senior roles with the company including president and CEO. Treliving also serves as CEO of Boston’s The Gourmet Pizza Company. Through a business partnership of more than 40 years, Treliving and Melville have grown their operation from one location to over 400 restaurants across North America. Their partnership has been recognized over the years with several prestigious awards.
Treliving has been a director of the Boston Pizza Foundation Future Prospects since its inception and has helped raise and donate over $18M to Canadian charities. He stars as one of the five Dragons on CBC’s “Dragon’s Den” and is also the host of CBC’s “Big Decision.” Treliving released a book on business, “Decisions — Making the Right Ones and Righting the Wrong Ones,” with all proceeds donated to Canadian charities.
Chief Privacy Officer University of Victoria
Bill Trott has been the University of Victoria privacy officer since 2008 and is currently the chief privacy officer. Previously Trott worked as the director of integration for ehealth privacy and legislation for the Ministry of Health in British Columbia from 2007—2008. He was the acting director and a portfolio officer in the Office of the Information and Privacy Commissioner of British Columbia from 1994—2007. Previously he was with the Offices of the Ombudsman in British Columbia and Ontario; Psychiatric Patient Advocate Office, Province of Ontario; and the Community Legal Assistance Society in Vancouver, B.C.
Trott graduated from the Faculty of Law at University of Victoria and was adjunct professor in the Faculty of Law at UBC. His publications include “Freedom of Information and Protection of Privacy” in Annual Review of Law and Practice, The Continuing Legal Education Society of B.C., and a chapter in “A Legal Handbook for the Helping Professional,” second and third editions.
IT Manager Tolko Industries Ltd.
Trish Watson serves as the IT leader at Tolko Industries Ltd. Watson brings more than 25 years of information technology experience to the role and has held senior information technology positions at Shaw Communications as director of technology transformation; G4S Securicor (formerly Loomis) as VP of IT; and Rogers Communications Inc. as director of special projects. Watson is a certified project management professional, a founding member of the Association of Change Management Professionals and holds a Six Sigma Green Belt.
Director, Information Services A&W Food Services of Canada Inc.
Jim Williams leads the technology group at A&W Food Services of Canada, focusing on business solutions and business processes that support and enable the strategies that have contributed to the success of Canada's No. 2 franchised chain of burger outlets. With a business-before-technology management approach, he has introduced a number of business initiatives that have contributed significantly to profit building and operational improvement within the organization. One present strategic focus of the organization is measuring and delivering a delightful guest experience, an initiative that is unique and currently unmatched in other organizations. Williams’ background also includes 25 years of leading technology groups in packaging and manufacturing organizations.
Williams is a founding and current board member of the CIO Association of Canada and former founding board member of the CIO Association of B.C.