Dallas

CHRO Leadership Summit

June 1, 2017

Renaissance Dallas Hotel

Agenda

May 31, 2017 / Governing Body Private Dinner

6:00pm - 8:30pm Governing Body Private Dinner

Matching the Record Pace of Change

Keynote 

Molly Tipps
Senior Executive Advisor, Integrated Talent Management
CEB, now Gartner
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The magnitude of change impacting organizations today exceeds even the peak of the global financial crisis. That trend will likely only intensify as companies undergo mergers, acquisitions, organizational redesigns and senior leadership transitions that are fundamentally changing the workplace. What can CHROs do to keep up with the pace and lead needed transformations in their organizations? In this keynote, Molly Tipps details three principles of success HR executives can adopt to succeed in this uncertain time.

June 1, 2017 / Conference

7:00am - 7:45am

Registration & Breakfast

7:45am - 8:30am Opening Keynote

The Starting Point – Addressing Unconscious Bias to Attract Diverse Talent

Keynote  sponsored by: bswift

James Fripp
Sr. Director, Global Diversity & Inclusion
YUM! Brands, Inc.
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Have you ever felt an immediate sense of comradery with someone you just met? Made a suggestion that was ignored and heard the same point praised moments later? Walked into a room and received instant respect? You’re experiencing unconscious bias. We unknowingly engage in it every day. And it profoundly affects an organization’s ability to engage, attract and retain talent. In this session, Yum! Brand’s James Fripp discusses how acknowledging and addressing unconscious bias can increase an organization’s ability to attract and retain diverse talent.

8:30am - 9:00am

Networking Break

9:00am - 9:50am Breakout Sessions

The HR Customer – One Size Does Not Fit All

Featured Session  sponsored by: Right Management

Melendy Lovett
SR VP & CAO
Trinity Industries, Inc.
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From CEOs and compensation committee chairs to senior executives and board members, the human resources function has many important customers with many diverse needs. What do they each expect from HR? What is most crucial? And how do successful CHROs and other HR leaders best meet their needs? In this session, Melendy Lovett shares her experience as a board member, business president, and a senior executive with HR responsibility.

Organizational Agility: Creating an Engaged and Responsive Workforce

Featured Session  sponsored by: SAP SuccessFactors

Steven T. Hunt, Ph.D., SPHR
SVP, Customer Value Realization
SAP SuccessFactors
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Rapidly changing business demands, accelerating technology innovations, and new market opportunities require an agile workforce — talent must be highly responsive and optimally positioned to drive business success through ongoing change. But how do you strategically engage and focus the right talent on the right things in a world of constantly shifting priorities? In this session, Dr. Hunt, shares the results of two new SAP SuccessFactors studies identifying transformational talent management practices that help create an optimized, engaged and agile workforce.

Data & Talent Analytics

Executive Boardroom 

Joe Hudson
SVP, Human Resources
CBRE, Inc.
Jean Lee
SVP, CHRO
CEC Entertainment
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No matter the industry, executives are keen on exploring ways to implement data and analytics capabilities to optimize existing strategies - or create new ones. The ability to turn information into knowledge and knowledge into insight is overturning existing HR frameworks through refined and targeted predictive analytics and metrics.

9:50am - 10:20am

Networking Break

10:20am - 11:10am Breakout Sessions

How Top-Down Buy-In Leads to Bottom-Up Engagement

Featured Session  sponsored by: Quantum Health

Teresa Fairbrook
VP & Chief Human Resources Officer
Pioneer Natural Resources Company
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Why do some companies consistently attract and retain top talent while others struggle with hiring and attrition? Industry standards, geography and organizational size are important factors, but what else? What makes an employee who has options choose to stay at one particular organization? Voted the No. 1 Best Place to Work in Dallas in 2016, Pioneer Natural Resources has found that including employees in decision-making and investing in things that matter — coffee bars, open meeting spaces, daycare options — has a high ROI. Teresa Fairbrook discusses how organizational leaders can attract and retain top talent by creating and supporting a culture of employee engagement.

Increasing Cyber Savvy to Increase Cybersecurity

Featured Session  sponsored by: Willis Towers Watson

Jeffrey Schermerhorn
FINEX Cyber/E&O West Region Leader
Willis Towers Watson
Josh Mandel
Dallas Market Leader
Willis Towers Watson
Moderator
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A careless vendor. A misplaced laptop. An employee who’s been phished. Human error is to blame more than half the time in the average data breach. How does it happen? Why does it happen? And how can HR leaders in various industries mitigate organizational risk? One thing is certain at nearly $4M per headline-grabbing breach: cybersecurity is everybody’s business. In this session, HR pioneer Willis Towers Watson enters the cyber world to discuss how organizations can create a cyber-savvy workforce with a holistic risk assessment and management system that emphasizes people, technology, risk-transfer and post-breach, crisis-management solutions.

Workforce Planning for the Future

Executive Boardroom 

Kathryn Collins
VP, Human Resources
Trinity Industries, Inc.
Amy Messersmith
EVP & Chief People Officer
TDIndustries
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The future workforce must be considered now. Attracting millennials and Generation Z has its own challenges. Learn how to create an appealing company culture, offer the right benefits, support employee career goals and became an employer of choice in this lively boardroom discussion.

11:10am - 11:40am

Networking Break

11:40am - 1:10pm Luncheon Keynote

How HR Can Help CEOs with Their Biggest Challenges

Keynote  sponsored by: Challenger, Gray & Christmas, Inc.

Frederick Cerise
President & CEO
Parkland Health & Hospital System
Ray Hunt
Executive Chairman
Hunt Consolidated, Inc.
Sandi Stevens
SVP
Challenger, Gray & Christmas, Inc.
Moderator
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In a world filled with risk, disruption and transformation, it's not easy to run a company. In a recent survey, CEOs identified the largest challenges they are facing in 2017. Join this panel discussion and explore how two CEOs view these challenges and what role HR can play in addressing these business issues head-on.

1:10pm - 1:40pm

Networking Break

1:40pm - 2:30pm Breakout Sessions

Executives and Employees Mentoring Each Other

Featured Session 

Lisa Keglovitz
VP, Talent, OD & HR Operations
GameStop Corporation
Chuck Smith
VP, Employee Relations and Field HR/LP
GameStop Corporation
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In the game of life, employees reach higher levels if they have a mentor. Studies back this up, showing that mentoring programs lead to better engagement and retention. Lisa Keglovitz launched a program pairing GameStop’s senior leaders with employees, and it’s doubled in size in just two years, from 21 to 43 mentees. These individuals have not only seen their success grow, they’ve become more invested in the future of all employees. In this session, Keglovitz and Smith will discuss how they chartered a course, in partnership with company executives, to develop the next generation of GameStop leaders.

Soaring Customer Experience Expectations

Featured Sessions  sponsored by: Root Inc.

Gary Magenta
Chief Change Architect
Root Inc.
Kerry Philipovitch
Senior Vice President, Customer Experience
American Airlines
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Airline travelers have high expectations for their experience, from the accuracy of their reservations to baggage arrival at their final destination. But what are travelers’ expectations beyond the basics? Customers, across airlines and industries, have a rising expectation for a differentiated experience — one that will make them a customer for life. How ready are your employees to deliver? Kerry Philipovitch, SVP of customer experience at American Airlines, and Gary Magenta, chief change architect at Root Inc., outline how HR and CX professionals are partnering to elevate customer experience through storytelling, case studies, interactivity and even humor.

Attracting Digital Talent

Executive Boardroom 

Michael Karicher
EVP HR
Remington Hotels
Sandi Knight
SVP, Human Resources
HealthMarkets, Inc.
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Investing in technology is an enormous undertaking for most organizations. And attracting
increasingly sought after employees whose skills are equal parts technology and
business to align with today’s complex digital world is an endeavor in itself. How can
organizations best position themselves to stand out from the competition to attract this
new digital talent?

2:30pm - 2:50pm

Networking Break

2:50pm - 3:40pm Breakout Sessions

The Tipping Point – How to Mitigate the Effects of Unconscious Bias

Featured Session 

James Fripp
Sr. Director, Global Diversity & Inclusion
YUM! Brands, Inc.
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Acknowledging the existence of unconscious bias does not automatically translate to mitigating it. Addressing bias must be very intentional — an organization must embed mitigation efforts into all of its key people-processes that support operations, culture and leadership. Accomplishing this requires taking an honest look at your company’s culture and taking specific steps to make changes where needed. In this follow-up session to this morning’s opening keynote — Addressing Unconscious Bias to Attract Diverse Talent, come experience the effects of unconscious bias, see how bias is embedded in people-processes, and discuss strategies for transparently dealing with this perplexing phenomenon.

Navigating Change Management

Executive Boardroom 

John Lacy
Chief Human Resources Officer
Baylor Scott & White Health
Rhonda MacAndrew
SVP, Human Resources
Greyhound
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Change is inevitable - embrace it. Whether it's in process, evolution in leadership, moving to an outsourced or shared services model or digitizing the employee experience, CHROs are tasked to embrace rapid-fire variations both domestically and globally.

3:40pm - 4:00pm

Networking Break

4:00pm - 4:40pm Closing Keynote

CHROs – Future-Proofing the Enterprise

Keynote  sponsored by: SoFi at Work

Rick Badgley
Chief People Officer
Brinker International, Inc.
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Successfully navigating an unpredictable world demands human resource leaders who understand how to impact the future rather than be swept along by it. HR leaders must be business leaders first and HR practitioners second. They are wise to surround themselves with an unconventional team to help them question assumptions and take small — and sometimes big — risks. This requires collaboration and integration with multiple stakeholders; acquiring, managing and retaining top talent; and embracing and owning data and analytics. In this session, Brinker International’s Rick Badgley shares his current and past experience (at Starbuck’s and TOMS) and discusses how to evolve the HR function to future-proof the enterprise.

4:40pm - 5:20pm

Closing Reception & Prize Drawings