Sydney CHRO Virtual Executive Summit

24 November 2020 | 09:00 - 14:30 AEDT

24 November 2020 | 09:00 - 14:30 AEDT


Collaborate with your peers

Come together with your peers virtually to tackle top business challenges through peer-driven content and discussions at the Sydney CHRO Virtual Executive Summit.

Join your peers to discuss the most critical issues impacting CHROs today:

Navigating change management in a digital age

Modernizing employee experience and enhancing focus on mental health and well-being

Expanding the business through inclusion, diversity and parity


Alexandra Badenoch

Telstra Corporation
Group Executive Transformation, Communications and People

Rebekah Donaldson

Australian Broadcasting Corporation
Chief People Officer

Michelle Phipps

QBE Insurance
General Manager HR AusPac

Louise Spittle

Campbell Arnott's
Chief People Officer

Lindall West

First Sentier Investors
Chief Human Resources Officer

Nupur Bhushan

Chief People Officer


24 November 2020

09:00 - 09:45 AEDT Virtual Summit Keynote

Bounce Back: Establishing Momentum by Cultivating a Culture of Growth

Kylie Green headshot

Kylie Green

Global SVP Consultancy

Reward Gateway

Merril Hotchkin headshot

Merril Hotchkin

General Manager – People, Performance and Culture (PPC)


Over the last few months, HR leaders have been at the forefront of their organisation’s employee response and support efforts. As we enter the next phase, how can HR leaders refuel company culture, do more with less, and accelerate recovery and business growth with a forward-thinking, people-first approach?

In this session, Kylie Green, SVP of Consultancy at Reward Gateway, will address key HR leader challenges, including how to:

  • Celebrate contribution and cultivate trust and connection through authentic employee communication
  • Overcome budget constraints and support employees financially with creative and high-impact strategies
  • Provide purpose and inspiration to boost employee wellbeing, safety and morale.

09:45 - 10:00 AEDT Break

10:00 - 10:45 AEDT Virtual Summit Keynote

Boost Employee Confidence for the Return to Work – Goodbye Reopening, Hello Reinvention

Tracey Fritcher headshot

Tracey Fritcher

Global Director, HR Transformation Practice


How providing a plan and framework can help you reduce anxiety in your workplace.

2020 brought us many challenges, especially in the business world. The global pandemic resulted in millions of employees anxiously move away from the office to working from home. As the end of the year edges closer, many companies are now talking about how they will reopen.

2021 gives us the ability to reinvent the workplace and importantly, support employee’s health and wellbeing. But what are the steps required to achieve this? Organisations need to ensure employees receive frequent and transparent communications around their return to work framework, and employees are engaged to share their readiness to return.  

Please join Tracey Fritcher, Director and Principal Strategist of Employee Experience at ServiceNow as she explores how to instill confidence and decrease anxiety in the workplace through reinvention, rather than just reopening.

Not to be missed, this session will provide you with insights and ideas to keep the mental and physical health of you workforce as a priority.

10:45 - 11:00 AEDT Break

11:00 - 12:00 AEDT Virtual Summit Boardroom

Crafting a People Success Strategy for the New World of Work

Ed Hurst headshot

Ed Hurst

Senior People Science Consultant, EMEA


Alin Popescu headshot

Alin Popescu

Head of Human Resources, APAC Commercial


Julie Carroll headshot

Julie Carroll

Chief Human Resources Officer

Serco, Inc

Organisations and employees alike have largely embraced the wide-ranging flexibility that has come with the new world of work. But people leaders now face a new set of challenges. Chief among them: How do we help our employees maintain the connections that are vital to workplace success? How do we create a sense of belonging among employees working in a virtual environment? How do we help them avoid burnout?

Join this boardroom to engage in a thoughtful conversation on:

  • Responding rapidly to your organisation’s changing needs
  • Enabling managers to help employees do their best work and be their best selves
  • Using your employee engagement strategy to set up your organisation for long-term success

11:00 - 12:00 AEDT Virtual Summit Boardroom

Culture Continuity in the New Normal – Opportunity or Threat?

Emma Harvie headshot

Emma Harvie

Manager, Client Services


Graham Almond headshot

Graham Almond

Executive Vice President, Chief Officer People and Culture


Colin Pritchard headshot

Colin Pritchard

Head of People - Australia and New Zealand


When healthy and vibrant, culture is the anchor that keeps an organisation steady but when ignored, it causes irreparable damage. While workplace culture is established and strengthened over time, the pandemic has created a level playing field for organisations to reboot and refresh their culture and engagement initiatives. How can HR leaders establish an engaged and high performing culture to prepare for the future of work?

In this session, you will discuss:

  • Leveraging culture as a differentiator for attracting and retaining talent
  • Measure and reinforce productivity in the new normal
  • Challenges and successes of establishing a high performing culture in transition

11:00 - 12:00 AEDT Virtual Summit Boardroom

Developing a Resilient Leadership Bench

Christine Stasi headshot

Christine Stasi

Group Executive, People, Performance & Reputation


Steve Hill headshot

Steve Hill

Group Executive, People and Workplace

Aware Super

The need for purpose-led leadership has shone through in recent months. With CHRO peers, discuss your own leadership development strategies and discuss:

  • How to grow skills such as candor, empathy and humility in your leaders to continue to drive teams forward and improve business resilience
  • Increase self-leadership amongst the workforce
  • Fresh approaches to the use of technology for virtual leadership

11:00 - 12:00 AEDT Virtual Summit Boardroom

Leading Through Change - Leveraging Mergers and Acquisitions to Realize a Cultural Transformation

Susan Milne headshot

Susan Milne

People and Culture Director – Talent Management & Talent Acquisition

The Arnott’s Group

Vanessa Hicks headshot

Vanessa Hicks

Group Executive People Experience

TPG Telecom

Duncan Thomas headshot

Duncan Thomas


Fuji Xerox Australia

Suzanne Shepherd headshot

Suzanne Shepherd

Group Executive Human Resources

McMillan Shakespeare

One of the most strategic contributions HR can make is to assimilate multiple workforces during a merger or acquisition. Organizations ask heads of human resources to engage disparate cultures while maintaining the business value of each. How can you leverage this moment of change to transform culture for the better. 

Join this session to explore:

  • Identifying a new performance frameworks
  • Identifying a new set of values
  • Defining cultural pillars and leadership attributes

12:00 - 12:45 AEDT Virtual Summit Keynote

Are You Ready for The Workforce 'Reset'?

Mike Haywood headshot

Mike Haywood



Gabrielle Dalmau headshot

Gabrielle Dalmau

National Manager - Talent and Learning & Development

Nissan Motor Co. (Australia)

The global pandemic has challenged traditional assumptions about how HR leaders identify the right workforce mix to accomplish the strategic goals of the business. Progressive talent leaders are taking a holistic approach to engaging external candidates, contingent workers, and internal teams to ensure the right people are placed in the right roles.

In this session, HR leaders will discuss:

  • Generating a 'total talent' view of skills and capabilities
  • Rethinking traditional approaches to mobility and redeployment
  • Aligning the talent strategy to meet the future needs of the business


12:45 - 13:00 AEDT Break

13:00 - 13:45 AEDT Virtual Summit Keynote

A Skills-Based Approach to L&D

Janice Burns headshot

Janice Burns

Chief Career Experience Officer


Vidya Krishnan headshot

Vidya Krishnan

Chief Learning Officer


Remote work and the challenges of the pandemic have accelerated the trend towards digital-by-default learning strategies. This change isn’t just putting what would have been in person courses, online. It's a complete redesign of the digital and human learning experience for an entire workforce that is virtually connected. This change demands a different way of working when it comes to learning. Discover how Ericsson is tackling change and challenge in building future critical skills for a connected world where digital transformation is skills transformation.

Join this keynote to discuss:
• How learning organizations need to partner differently to co-create the future of work
• Designing employee experiences that drive adoption and transformation
• How to create a pragmatic skills-based strategy that empowers talent mobility

13:45 - 14:15 AEDT Networking

Community Discussion

An informal and interactive opportunity for you to network with peers in small groups. 


Your Community Partners

CHRO Thought Leader
Key Partners
Program Partners

Sydney CHRO Programme Managers

For inquiries related to this event, please reach out to your dedicated program managers.

Olga Demura

(02) 9094 4986

Denzil Fernandez

(04) 282 88 558