IN-PERSON

Charlotte CHRO Executive Summit

November 20, 2019 | The Westin Charlotte

November 20, 2019
The Westin Charlotte

Governing Body Agenda Location Partners Contact

Governing Body Co-Chairs

Jim Dunn

Atrium Health
Chief Human Resources Officer

Robyn Mingle

CommScope
SVP & CHRO

Agenda

November 19, 2019

afternoon

November 20, 2019

morning mid-afternoon afternoon

6:00pm - 8:30pm Governing Body Welcome Reception

Executive Presence for Lasting Leadership

Chris Ulrich

Body Language Expert & Political Consultant

Author & Thought Leader

Any given gesture — a nod, a point of the finger — unconsciously communicates powerful ideas and feelings that have tangible consequences. Top executives are generally proficient in their ability to interact with others, but the stakes are raised during high-level negotiations, reporting to the board, inspiring and empowering senior managers or dealing with tricky internal matters.

Join body language expert Chris Ulrich as he shares:

Why every movement and action is magnified in high-level situations
Tools and techniques to build rapport quickly
How executives can communicate more effectively

7:00am - 7:45am Registration & Breakfast

7:45am - 8:00am Opening Comments

7:45am - 8:00am Networking Break

Charlotte CHRO Benchmarking Survey

Please provide some insights by taking this Benchmarking Survey created by your co-chairs.

Results will be discussed in the closing remarks, and shared in their entirety in the post conference follow up.

8:00am - 8:30am Keynote

Strategic HR Transformation — Elevating HR as a key Business Driver

Paul Rumsey

Senior VP, Human Resources

Atrium Health

Successful organizations are transforming the way they leverage their talent and HR portfolio in order to meet the business imperatives of future work. Through strategic transformation, HR must successfully champion enterprise business excellence by confronting reality through a modernized approach to culture, change management, talent management and business partnership.

This Keynote presentation will cover:

Shifting business trends that require a transformed HR that envisions and enacts the future
Reframing how HR increases its trust quotient with enterprise leadership
Ensuring sustainable culture and business impact through strong change management, continuous improvement and intentional communication

8:30am - 9:00am Networking Break

9:00am - 9:50am Breakout Session

Driven to Performance — The Power of a Connected Culture and AI

Rebecca Sinclair

Chief People and Communications Officer

American Tire Distributors

At American Tire Distributors, HR has played a pivotal role in the legacy organization’s rapid transformation into a brand guided by a People-First culture, and winning market share through an innovative adoption of AI and advanced analytics.

In this session you will:

Discover a new concept to architect a next-generation, modern human capital strategy focused on evolving the associate journey
Explore digital capabilities to strengthen connection and enable enterprise agility for change
Take inspiration to drive business performance by creating scalable and sustainable transformation of your business – and your industry

9:00am - 9:50am Breakout Session

Building a Diversity and Inclusion Program

Craig Haydamack

SVP, Human Resources

Milliken

Follow Milliken’s diversity an inclusion program from the initial business case and start-up to measurable results.

Join this session to as Craig shares:

A case study on building an effective D&I program
Strategies for leadership messaging, recruiting, mentorship, employee resource groups and equity testing
Best practices and lessons learned

9:00am - 9:50am Executive Boardroom

Data — A Common Language for Change

DeeAnne Marlow

CHRO

Albemarle

Gregory Tinnell

SVP

Schaeffler

Chantrelle Nielsen

Director of Research & Strategy

Microsoft Corporation

Data from everyday work can create a common language that brings leaders together on the case for change, priorities for action, and measurement of ongoing progress.

In this boardroom you’ll discuss:

The use of data to help create alignment and momentum across the organization
Challenges faced in gaining alignment and the impact on initiatives
What approaches work and how to transform your adversities into opportunities

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to C-level executives). To reserve your seat, please contact Julie Arndorfer at julie.arndorfer@evanta.com.

9:50am - 10:20am Networking Break

10:20am - 11:10am Breakout Session

Unifying Through Growth

Cheryl Black

SVP HR

Sunbelt Rentals

Companies with an eye toward stimulating growth through mergers or acquisitions look to HR leadership to ensure a seamless onboarding experience and a unified culture journey.

Join this session as Cheryl Black explores the Sunbelt Rentals playbook for:

Transitioning employees while reducing turnover
Being thoughtful of employees as well as their families
incorporating workplace culture, perks, compensation and well-being programs

10:20am - 11:10am Breakout Session

Primary Care as a Key Solution in Your Human Capital Strategy

Barry Chambers

Vice President Human Resources

Harris Teeter

Christina Fath

Benefits Manager

City of Charlotte

Mary Sue Findley

Chief Talent Officer

First Financial Bank

Jeff Wells, MD

President & Co-Founder

OurHealth

For most organizations, your employees are the most important, and most costly, asset. Therefore, employee health should be a major focus for any business. This panel discussion will explore why an emphasis on primary care can both enhance population health and reduce the total cost of care.

Major topics will include:

How can primary care influence the overall health and the total medical costs for a given population?
What are the different ways that a company can emphasize primary care?
What results have been realized by focusing on primary care?

10:20am - 11:10am Executive Boardroom

Maximize Business Value With a Next-Generation Employee Experience

Robyn Mingle

SVP & CHRO

CommScope

Terri Zandhuis

Chief People Officer

Krispy Kreme Doughnuts

Kephanie Landess

HR Product Line, Carolinas

ServiceNow

With every initiative, HR executives have an opportunity to advance the business through delivering an exceptional employee experience. Powered by intelligent cross-functional digital workflows that mirror the modern consumer-style experience, organizations can unlock more productivity, and increase retention through a human-centered experience – all while positioning themselves as employers of choice.

Join this boardroom session and discuss:

Aligning overall people strategy to business outcomes
Using consumer grade technology to build truly meaningful employee experiences
Keeping people at the center of all delivery decisions and enabling a self-service culture

10:20am - 11:10am Executive Boardroom

Strategic Workforce Planning to Better Meet the Demands of the Future Workforce

Aneesha Arora

Vice President Global Human Resources and Communications

Honeywell

Beth Bledsoe

Chief People Officer

MSC Industrial Supply Co

Matthew Stevenson

Partner

Mercer

How are firms using their own internal data to improve organizational productivity, increase employee success, and secure the workforce of the future? Learn how CHRO’s combine workforce strategy and analytics to create a proprietary winning formula for themselves and their companies.

Join this session to:

See how companies adapt strategic workforce planning to their own unique needs
Learn how to use advanced analytics to optimize workforce productivity
See which tools organizations use to define the workforce of the future

11:10am - 11:40am Networking Break

11:40am - 12:20pm Lunch & Comments

12:20pm - 12:50pm Keynote

Building Empathy at Scale With Benefits Technology

Steve Malme

SVP Platform Strategy, Marketing & Partners

Benefitfocus

Employers are increasingly empathetic to the personal needs of their employees to boost retention, productivity, loyalty and engagement. One of the most powerful ways to foster a culture of empathy is through a benefits program that supports employees in every facet and stage of life. But in a large organization, with so much diversity in an employee population, how can this be done at scale?

In this session, you’ll learn:

Why it’s important to foster a culture of empathy and enterprise-wide support
What opportunities exist within benefit programs to drive meaningful employee engagement and value
How new benefits technologies, backed by AI, enable HR to provide a personal touch on a large scale

12:50pm - 1:20pm Networking Break

1:20pm - 2:10pm Breakout Session

Actualized Leadership — Meeting Your Shadow and Maximizing Performance

Will Sparks

Dennis Thompson Chair & Professor of Leadership

Queens University of Charlotte

Participants will explore their leadership style and “shadow” in this program. Our focus will be on identifying and managing shadow triggers in order to actualize our highest leadership potential.

Join this session to:

Examine the Actualized Leadership framework for personal effectiveness
Explore the three styles and shadows related to organizational dynamics
Develop a more self-actualized mindset and approach to personal leadership

1:20pm - 2:10pm Executive Boardroom

Recruiting Exceptional Talent

Gary Stinnett

Associate Vice Chancellor for Human Resources

UNC Charlotte

Amy Noland-Pack

Partner

AccruePartners

Tina Durocher-Murphy

Senior Vice President- Global Human Resources

PRA Health Sciences

In today’s labor market, innovative recruiting is essential for attracting the right talent the first time while ensuring retention and increasing tenure. How can HR leaders leverage technology to modernize hiring practices while thinking creatively about how they attract the next generation of top talent?

Join this boardroom to:

Brainstorm out-of-the-box talent sourcing strategies
Share tips for finding top-quality seasonal workers
Learn how your peers are tackling tight labor markets

1:20pm - 2:10pm Executive Boardroom

Accelerating Team Performance — A Key Competitive Advantage

Julie Barr

Human Resources Director

Rack Room Shoes

Bill Kane

Vice President – People & Organization

Husqvarna

Andrew Odze

Managing Partner

Executive Leadership Partners

As CHRO you and the rest of the executive team rely upon teams to deliver every aspect of the business strategy. However, research shows the majority of teams fail to produce the value intended. What differentiates the average teams from the high-performing teams and how can CHROs develop a capability in your organization for accelerated team performance so teaming is a competitive advantage for your company?

In this session you will:

Evaluate the maturity of your HR, senior management or other critical business teams
Learn innovative methods for accelerating teams to the highest levels of performance
Discuss how to build accelerated team development as a business capability

2:10pm - 2:30pm Networking Break

2:30pm - 3:20pm Breakout Session

Benchmark Belonging! An Interactive Experience

Lisa Toppin

VP, Chief Diversity Officer & Talent Manager Leader

LPL Financial

Kinneil Coltman

Vice President, Chief Diversity Officer

Atrium Health

One of the best ways to check your assumptions in business is to know where you stand among your peers and allow them to challenge your assumptions. But even if you have a speed-dial full of trusted associates, this type of information sharing can be piecemeal and infrequent. This interactive session is your chance to:

Baseline your diversity program and explore context around progress
Compare inclusion initiatives with a cross-section of your peers
Walk away with actionable insights

2:30pm - 3:20pm Breakout Session

Engagement “Rights” for Achieving Your Outcomes

Amy Leschke-Kahle

VP Performance Acceleration

The Marcus Buckingham Company

Fancy apps, drawn-out focus groups, and complicated initiatives don’t promote engagement. In fact, those efforts can be counterproductive. But what’s the right way to drive engagement?

In this session, you’ll learn:

The right questions to ask, and the right time to ask them
The right people to receive your engagement data
The right actions to drive engagement

2:30pm - 3:20pm Executive Boardroom

Metrics That Matter

Barry Chambers

Vice President Human Resources

Harris Teeter

Tracy White

Sr VP HR/CHRO

Meduit

Keith Webb

Technology Ambassador

Ultimate Software

You have access to more data about your workforce than ever before. But how do you sort out the most important drivers of performance?

In this boardroom, you’ll discuss how to:

Find the metrics that matter for the employee experience
Close skills gaps and clean up your data
Tie analytics to talent and engagement strategy

3:20pm - 3:40pm Networking Break

3:40pm - 3:50pm Closing Comments

3:50pm - 4:20pm Keynote

HR Stories in a Flash

Alyson Ebaugh

Director of learning & organizational development

UNC-Charlotte

Millette Granville

VP, Talent, Diversity & Inclusion, & OD

Food Lion

Tom Verbeke

VP Global Talent and Org. Development

CommScope

Ted Harrington

Director of Compensation and Benefits

Harris Teeter

Karen Power

SVP, Talent

Novant Health

A radical HR evolution is underway, and now it’s up to the HR leaders of the future to evolve in order to ensure we have a new skill set to support changing business environments. So how do you begin thinking about the future of human resources strategy, and what do those initiatives look like? This is where the experts come in to help.

A super-panel of some of the Charlotte area’s brightest executives will put the power of their thoughts together in candid, thought-provoking discussions covering topics from innovative benefits strategy to next-generation development theory.

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