Select conference presentations and multimedia are available for members of Evanta365.

Media from this event includes
  • Audio
  • Slides
  • Video


June 9, 2014 / Governing Body Private Dinner

6:30pm Governing Body Private Dinner

How the Golden Rule Rules the Day at Southwest


Colleen Barrett
President, Emeritus
Southwest Airlines Co.
Expand Additional Information

Southwest Airlines looks for three things in its employees: warrior spirit, servant heart, fun-loving attitude. The person with the right attitude moves to the front of the hiring line ahead of the candidate with the pedigreed resume who lacks positivity. Colleen Barrett shares why culture and employee engagement are so vital and how the golden rule — treat others the way you want to be treated — is the company’s mantra. Employees are shown the “LUV” (the company’s stock exchange listing), and in turn share their genuine affection and care with the people they transport daily, hence an exemplary customer service record.

June 10, 2014 / Conference

7:00am - 8:00am

Registration & Breakfast

7:30am - 9:00am Opening Keynote

Mobilizing the World – A Journey From Alignment to Engagement

Keynote sponsored by: RiseSmart

Debbie Storey
SVP-Talent Development & Chief Diversity Officer
Expand Additional Information

In 2007, a newly reassembled AT&T was born and a 44-year-old CEO installed. That same year, the game-changing iPhone took the world by storm, and as the exclusive U.S. provider, the new AT&T was about to redefine itself from the inside out. To be successful, the company needed its 240,000 employees aligned and engaged. Debbie Storey, SVP-talent development and chief diversity officer, describes key milestones and decisions along the way — from launching a world-class corporate university to help leaders shed legacy-company mindsets, to driving companywide discussions about every employee’s role in shaping AT&T’s future.

9:00am - 9:30am


9:30am - 10:30am Breakout Sessions

Leveraging HR Systems and Processes in a Global Workforce

Featured Session

Phillip Burke
VP, Global HR Operations
Walmart Stores, Inc.
Ray Malouf
Director, Recruitment Marketing & Technology
Walmart Stores, Inc.
Anne Thomas
VP, Corporate Recruiting
Walmart Stores, Inc.
Expand Additional Information

Walmart employs 2.2 million associates around the world — 1.3 million in the U.S. alone. Leveraging HR systems that enable a global workforce to operate at maximum efficiency is a business imperative. Walmart has recently embarked on a global HR transformation journey to ensure they are positioned for continued success as the company continues to expand its operations in the U.S. and around the world. Join Phillip Burke, Ray Malouf, and Anne Thomas for this engaging case study presentation to learn how Walmart is using technology platforms and processes, digital marketing and social media to create improved employee and candidate experiences.

Pressures From the C-Suite

Featured Session sponsored by: Oracle

Christine Mellon
VP HCM Transformation
Expand Additional Information

Join Christine Mellon, former CHRO and strategic consulting executive, to learn more about current expectations and interactions between boards of directors, CEOs and CHROs. Studies indicate boards and CEOs are more involved in talent management than ever. What are boards asking for? What are CEOs worried about? How should a CHRO help lead the way in the existing business environment? And — perhaps most importantly — where do you start? At this critical time in the evolution of the CHRO role, hear how HR can craft a self-determined future to be a major, influential force with boards and CEOs.

Leadership as a Competitive Differentiator

Featured Session

Adrianne Court
Expand Additional Information

Leadership accountability at Transplace is paramount. As a result, Transplace is realizing huge dividends, including being named the No. 3 Best Private Company for Leaders and Top 25 Best Places to Work for New Grads, and winning customers through demonstrating talent as a competitive differentiation. Adrianne Court shares the essence behind the company’s four leadership principles — lead by example, build a great team, deliver results and communicate effectively. What begins with a rigorous selection process continues with Transplace’s monthly leadership forum, with topics driven by managers. Court reveals how putting managers on a path to success results in high employee engagement satisfaction survey scores and, most importantly, high customer retention and satisfaction.

Talent Strategies to Fill the Pipeline and Manage the Gaps

Executive Boardroom sponsored by: Right Management

Bill Behrendt, Ph.D.
VP, Human Resources
University of Texas Southwestern Medical Center
Catherine Olivieri
SVP, HR & Risk Mgmt
CEC Entertainment, Inc.
Jill Vershum
EVP, Talent Solutions
Right Management North Texas
Expand Additional Information

CHROs are continually looking to uncover effective strategies to fill the leadership talent pipeline and manage the gaps. Join this interactive session, led by Jill Vershum, and share experiences in developing a systematic, integrated strategy for the identification, development and placement of talent — from developing the right competencies to succession management strategies for C-suite and middle management to making leadership development strategies part of a winning culture. Help shape the discussion around the very real challenges of how the leader supply and demand is a demographic issue that affects the globe, and identify high-quality competency models that promote bench strength development.

10:30am - 10:45am


10:45am - 11:45am Breakout Sessions

The GHP’s Workforce Development Initiative – Tackling Houston’s Human Capital Challenge

Featured Session

Dean Woods
SVP & Senior Advisor to CHRO
CenterPoint Energy, Inc.
Expand Additional Information

In 2013, The Greater Houston Partnership launched a major regional workforce development initiative in an effort to determine the barriers to developing a qualified employee base properly trained for tomorrow’s job needs. The GHP Regional Workforce Task Force commissioned a study to assess Houston’s workforce with particular focus on middle skills jobs — those requiring at least a high school diploma, but less than a four-year degree. Dean Woods discusses the conclusions from the study, and what the near- and long-term priorities are as the Houston area and GHP proactively work to recruit technical talent to serve the needs of the region’s rapidly expanding economy.

Using Data to Achieve Healthier Outcomes

Featured Session sponsored by: PwC

Jason George
Senior Director HRIS, Data, Reporting & Analytics
Devon Energy Corporation
Kip Koso
Wellness Director
Devon Energy Corporation
Ronald Barlow
Managing Director
Expand Additional Information

Devon Energy has been actively managing the healthcare benefits provided to employees through a variety of initiatives and programs, including health management programs, wellness initiatives, and on-site medical and fi tness services. In order to determine the effectiveness of these investments and continually improve the performance of the programs and their third-party vendors, Devon has been collecting a wide variety of data from the programs and performing comprehensive data analysis. In this session, Devon and their PwC partner review some of these analyses, discuss key fi ndings, and reveal some surprising results being used to shape ongoing strategy.

Creating a Culture of Great Work

Featured Session sponsored by: O.C. Tanner

Kevin Ames
Director, O.C. Tanner Institute
Expand Additional Information

In today’s competitive marketplace, organizations need to draw differentiating ideas and solutions from every employee. Innovation can come from anyone, anywhere. But are employees making all the contributions they’re capable of? How do HR executives support cultures where innovation and great work — from idea conception to delivery — thrive? In this presentation, Kevin Ames will reveal insights from the largest-ever study of award-winning work. He’ll share five researched practices that every employee, team and leader can use immediately to make a difference and drive improved results.

HR Leveraging Technology to Create Competitive Advantage

Executive Boardroom sponsored by: Appirio

Troy Closson
VP, Human Resources
Dal-Tile Corporation
Mark Greenway
SVP, Human Resources
J. B. Hunt Transport Services, Inc.
Harry West
Senior Managing Consultant
Expand Additional Information

HR must be nimble enough to support a changing business landscape while meeting the demands of a global workforce. HR leaders are constantly looking for ways to improve efficiency while adding value to the organization. One way CHROs can gain new executive influence is to develop a greater understanding of cloud, mobile and social technologies, and ways to design, deploy and sustain these strategies. In this executive boardroom, Harry West leads a discussion on the many forces shaping HR technology today and what it will take to be competitive in the future.

11:45am - 12:15pm


12:15pm - 1:45pm Luncheon Keynote

Toward 2020 – Accelerating Results Through a Strategic People Plan

Keynote sponsored by: Assess Systems

Lisa Amoroso
Sr. Director, Diversity & Inclusion
Frito-Lay North America
Patrick McLaughlin
Frito-Lay North America
David Oliver
VP, Talent Management & Development
Frito-Lay North America
Expand Additional Information

In 2012, Frito-Lay’s senior team set a bold vision to double the business by 2020. This vision required an equally bold people strategy. In this session, Patrick McLaughlin and members of his team will highlight their work to create a strategic people plan that is preparing Frito-Lay for the realities of 2020. Their journey starts by highlighting the changing workforce and how talent, culture and capability must all be enabled to realize the company’s vision. Specific focus is put on how they have used employee feedback to create a purposeful culture shift, and they conclude with a review of how inclusion is at the forefront of that journey.

1:45pm - 2:15pm


2:15pm - 3:15pm Breakout Sessions

HR’s Leadership Role – Perspectives From the CEO's Chair

Featured Session sponsored by: Challenger, Gray & Christmas, Inc.

Stephen Mansfield, Ph.D., FACHE
President & CEO
Methodist Health System Dallas
Jim Moroney
A. H. Belo Corporation; Publisher & CEO, The Dallas Morning News
Mike Rawlings
City of Dallas
Jere Thompson
Co-Founder & CEO
Ambit Energy
Sandi Stevens
Challenger, Gray & Christmas, Inc.
Expand Additional Information

Now more than ever HR leaders are looked upon as key partners in pushing strategy, working alongside CEOs to promote a successful work atmosphere and, in the end, positively affect the bottom line. Current and former CEOs share their views on effective CEO-CHRO relationships, HR’s role as it relates to the leadership, and how the CEO manages likely the biggest challenge of all — finding time to address competing priorities. These influential leaders describe their hallmarks of great leadership, how and if it has changed over time, and best practices for partnering with the CHRO to build quality teams that support their goals and mission.

Huge Cultural Shift Creates Empowered Leadership at GameStop

Featured Session sponsored by: Jive Software

Mike Buskey
SVP, Human Resources
GameStop Corporation
Shelette Stewart
Associate Director of Executive Education
SMU Cox School of Business
Expand Additional Information

Partnering with SMU Cox School of Business, GameStop completely shifted its cultural philosophies and paradigms, creating an entirely new management and recruiting strategy, and changing the fabric of its approach to leadership. Mike Buskey and Shelette Stewart share the leadership priorities identified by GameStop — business acumen, executive presence and dealing with ambiguity — and how SMU Cox customized the “GameStop 101” curriculum to meet all three. What started as a program aimed at high-potentials has developed into so much more. Hear insights into the four-part process of discovery, development, delivery, and evaluation and refi nement that created empowered leadership.

Integrated Talent Management – Maximizing Employee Engagement and Business Performance

Executive Boardroom sponsored by: SuccessFactors, an SAP Company

Cathy Fraser
SVP, Human Resources
Tenet Healthcare Corporation
Jenny Dearborn
Chief Learning Officer & SVP
SAP America, Inc.
Expand Additional Information

A business leader once said, “The only thing that integrates our company’s HR processes is the employee who has to endure them.” In this interactive boardroom session, moderated by SuccessFactors, CHROs discuss how to create integrated HR strategies that deliver a more effective and efficient employee experience. Discover and share what companies are doing to align staffing, learning, succession, performance management, compensation, and other HR practices to better support the business needs of senior leaders while increasing individual employee engagement. Topics include leadership structures promoting integration, strategic roadmaps, and the effective adoption and utilization of integrated HR processes, as well as the role technology plays.

A Healthy Exchange – Best Practices in a New Healthcare Landscape

Executive Boardroom sponsored by: Towers Watson

Dan Sessa
Lennox International Inc.
Van Waldrop
SVP, Human Resources
Lehigh Hanson
Courtney Stubblefield
Senior Consultant, Exchange Solutions
Towers Watson
Expand Additional Information

U.S. employers are facing immediate challenges to control healthcare costs and avoid the coming excise tax while also keeping their employees healthy and productive. Towers Watson will lead a strategic discussion on how employers can get the best value and drive high performance from their healthcare spend. This session will examine the opportunities of exchange-based solutions (versus self-managed options) and how an organization can determine the path that’s right for them. Join peers in this executive boardroom to learn about practical and effective healthcare strategies that can engage employees and manage costs.

3:15pm - 3:30pm


3:30pm - 4:30pm Closing Keynote

Helping an Iconic Brand Thrive, Not Just Survive

Keynote sponsored by: Profiles International Inc.

Telvin Jeffries
Expand Additional Information

Telvin Jeffries was brought on board at Radioshack with one purpose — to turn the company’s culture, its people, and the business as a whole around. Through multiple HR leaders, his task of taking a company with a 100-year legacy and preparing its 20,000-plus workforce to embrace change, accountability and performance was daunting. Leadership development focused on leveraging innovation and technology, but with a strong sense of execution. Hear how Jeffries and his team rolled out core values — built with the input of 100 high performers — to dictate a new, service-oriented culture to breed success and drive profitability.

4:30pm - 5:00pm

Closing Reception and Luxury Prize Drawings