In 2012, Crown Castle initiated a qualitative analysis in order to determine how to build leadership capability across the management team. However, they went outside the human resource discipline and enlisted a consumer product researcher in order to more clearly understand differences in capability and perspective at each level of leadership. The result is a clear and realistic picture of the leadership experience at Crown Castle as well as a concrete framework with which to build leadership capability at all levels of the company. In this presentation, Ben Moreland, Crown Castle’s CEO, and Laura Freedman, vice president of people, strategy and development will share the results of this innovative approach, and the highly effective manner in which human resources and the CEO partner within their company.

The dynamics of a global economy and the rapid pace at which it changes have made strategic workforce planning one of the most sought-after skills in HR today. As companies attempt to mitigate the workforce risk in an uncertain economy and deal with the challenges of change, today’s leaders must understand the business strategy and use business intelligence to analyze the ability of their current workforce to actually get them there. In this session, Tracey Smith will provide an overview of the strategic workforce planning framework built by analytics and discuss multiple methods of role segmentation and prioritization. In addition, she will demonstrate how to use a combination of role segmentation, demographics and succession planning to assess the continuity risk of your leadership.

Social technology is changing the way we work. Today’s perfect social storm of technology, bandwidth and demographic shift is enabling organizations to leverage social in ways that drive employee engagement and help achieve business goals.

In this session, Tony Marzulli, vice president of product management for ADP’s talent management solutions, discusses social trends and how they intersect with business. He explores the use of social tools across a wide array of disciplines including: recruiting, performance, learning, service, sales, marketing and employee collaboration.

Session discovery topics:

• Understanding socially driven and shareable tools
• Leveraging social to increase employee engagement
• Taking social to the next level in your organization

Research identifies opportunity and well-being as main drivers of employee engagement. The challenge is providing a work environment that allows your employees to identify opportunity and experience a general feeling of well-being. Mindi Cox moderates this executive boardroom to discuss strategies for aligning employees to your brand and core mission to fuel employee engagement. Join this closed door session to explore how you can facilitate an environment where employees internalize brand values, offer greater levels of discretionary effort, stay longer and create better business results.

Results from an employee engagement survey in 2011 indicated that Hill-Rom, Inc. was in need of a new approach to talent management and development. Lead by Hill-Rom’s executive team who helped define a new enterprise competency model, the HR department began the work of developing new end-to-end talent management practices, including talent acquisition, learning and development, talent review processes and succession planning. The goal was to develop a common language and integrated practices across the organization to support the goal of becoming “One Hill-Rom” and improve company performance. In this dynamic presentation, Jon May and Paul Erdahl explore successes they’ve witnessed during the transformation, challenges they faced throughout the implementation process, and their future plans to embed competencies across the organization and drive value to the business.

The link between talent and business performance has never been stronger and many companies are changing their talent management strategies to gain a competitive advantage. While improving the efficiency of individual processes is a good first step, true success comes from executing strategies that are based on holistic views of talent across all those processes. Join Mike Bollinger to explore the latest human capital management trends and how successful HR leaders are leveraging talent management.

Changing employee expectations, new technologies, increased globalization, and a pressing need for agility in the face of a tumultuous business environment are transforming our relationship with work in such fundamental ways that tomorrow’s workplace will be barely recognizable to earlier generations. This new world of work will likely demand a very different type of HR organization as well as a complete rethink of traditional HR practices.

To explore how the HR function might evolve in the future in light of pressing business, technology, societal, and macroeconomic trends, Accenture launched the “The Future of HR” multi-year research initiative. In this session, David Gartside will explore the research, including trends reshaping the future of HR, and moderate a discussion around how the HR function can adapt to create the most value in light of these important new business trends.

Over the past several years, the financial services industry has gone through a historic crisis. The housing market collapsed, the stock market lost $1.2 trillion in market value and banks closed their doors. As Fifth Third Bank maneuvered these turbulent waters, one leadership message remained consistent, “We will weather this storm and when we do, our talent will need to be ready.” While others may have questioned riding out the storm, the leadership team stayed focused on a long-term investment in its talent. Join Teresa Tanner, chief human resources officer of Fifth Third Bank, to learn more about what Fifth Third did to prepare for life after the crisis, and how the bank is realizing the promise of their talent pipeline today.

Three years ago, GE Aviation Engineering faced a looming reality — the organization’s uneven generation distribution meant more than 40 percent of their workforce could retire within six years and it was facing a significant talent recruitment challenge to hire more than 2,000 engineers to deliver on unprecedented NPI growth in the business.

Lacking manpower and risking knowledge loss, the company began a strategic journey to redefine how the organization identifies talent, categorizes key disciplines for increased workload capacity and develops employees.

Join Robert Jones and Laura Woolford as they share the successes and challenges of implementing an operationally focused business approach to strategic workforce planning, and how this approach filled talent gaps in order to create workforce equilibrium.

Current technological advances allow for people from all over the world to work together at any time of day, but relational and social barriers between diverse groups persist, creating unprecedented leadership challenges. Effective collaboration in a globally diverse context is constrained by power differences, stereotypes and status, yet the most important challenges we face today are interdependent and can only be solved if these groups work together. In order to solve current problems and realize new opportunities, leaders must think and act beyond demographic boundaries through boundary spanning leadership.

Based on a decade-long research project involving six world regions and a database consisting of over 2,800 surveys and nearly 300 interviews, this interactive session will give participants the opportunity to learn how to transform limiting borders into limitless frontiers.

Human resources practitioners play an imperative role in shaping cultural vision from the top down. At Western & Southern Financial Group, CEO John Barrett and Noreen Hayes, senior vice president of human resources, have partnered for 22 years to create a culture that combines a passionate, driven, long-term focus with a deep loyalty to its customers, its employees and its community. Their partnership keeps them competitive in the changing business landscape and sets them apart from the competition. In this engaging keynote presentation, Barrett and Hayes will share the keys to success of their partnership and provide examples of how a successful partnership with your CEO can create a unique culture that sets your organization apart from the competition.