When Roger Gaston, senior vice president of human resources, and Steven Fitzgerald, vice president of human resources at Avaya, conducted a detailed analysis of corporate culture in 2008, they were not surprised at the results. The data confirmed that their culture was peppered with counterproductive practices and paradigms that had built up over the years, many stemming from their original corporate roots as part of AT&T and Lucent — when the competitive landscape for the company was very different than it is today. In an effort to reset and define an individual culture, Gaston and Fitzgerald developed a transformational roadmap to creating a workplace of success. Listen as they share the approach and detail business results their plan has produced.
Session discovery topics:
• Recognizing tools that can help measure culture
• Formulating pragmatic strategies to identify and address recognizable gaps
• Considering human capital in a business context to drive results