The CIO Executive Summit is a great venue to share with our CIO colleagues what we lose sleep over at night and what we are doing about it. This is the type of collaboration we can't do back at the office.
Financial markets are being scrutinized by investors who are concerned about U.S. deficit containment initiatives. Today’s investors have heightened anxiety about prospects for debt-heavy nations and deep concerns that economic momentum is receding. Interest rates have declined as inflation worries have been supplanted by fears about a global economic setback. Dr. Warren Jestin explains more about what this means for you and your business.
Session discovery topics:
• What CIOs can do to navigate the economic conditions • China, India and Brazil will be crucial sources of global growth • The Canadian dollar will continue to be strong against the U.S. dollar
When ING Direct launched 14 years ago, it challenged the traditional banking model and created a truly innovative banking institution. ING pushed Canadians to think about the value they were getting from their banking services, and to support this new customer relationship, ING needed to challenge the IT organization as well. The primary advocate for technology innovation at ING Direct is President and CEO Peter Aceto. A passionate change agent, Aceto believes the old school approaches to technology and design no longer work, and in order to innovate and differentiate, IT must lead the way.
Session discovery topics:
The role of technology in building market differentiation
How ING’s culture and leadership enable success
The impact of social media and mobility on the business
As innovators in child health, The Hospital for Sick Children is Canada’s most research-intensive hospital dedicated to providing the best in complex and specialized care, and as VP and CIO, Daniela Crivianu-Gaita leads the selection and implementation of innovative technologies to enable this care. With SickKids’ focus on service of excellence and innovation, business areas regularly partner with IT to find ways to further improve the delivery of care to children. In its quest for decreasing patient discharge times, business and IT partnered in the deployment of mobile computing devices. Learn SickKids’ approaches for integrating various mobile devices into the organization including a workflow assessment; pilot testing various tablets, computers and smart phones; devising metrics for success; overcoming enterprise problems; and customizing the solution for each business unit.
Today’s IT infrastructures have become complex and brittle, with nearly 70% of a typical IT budget dedicated to maintenance, leaving few resources to support strategic efforts and innovation. As organizations work towards implementing a new method of delivering IT as a service, CIOs are looking to cloud computing to create more efficient, reliable and agile infrastructures. But how do you move from a tactical concept to an engaged cloud strategy? During this discussion, Raghu Raghuram will explain how IT organizations enable a cloud architecture, including case studies of organizations that are implementing cloud solutions without sacrificing security, control or compliance.
The effective execution of analytics can be a key driver of competitive advantage for the business. This session will discuss how IT is enabling better decision making through improved information access and the application of analytics and modeling. Questions addressed will include: What are the key business capabilities enabled by BI technologies and what are the main benefits? What are the components of a successful BI implementation roadmap? What does the future hold for BI-enabled business and IT capabilities?
With its Manufacturing Execution System software in need of an upgrade, Mary Gendron had two choices: buy commercial off-the-shelf software, or tap into the collective knowledge of a workforce spread across 14 countries. Inspired by the spirit of collaboration, Gendron empowered a workforce to create a custom solution designed to satisfy the needs of a unique and fiercely competitive industry. In doing so, Celestica achieved unprecedented collaborative engagement amongst a diverse set of employees to achieve a singular goal: improve operational performance. Join Gendron as she shares with you Celestica’s collaboration success.
When it comes to mobility in the enterprise, CIOs must balance a complex equation with improved workflow and collaboration on one hand, and business-critical security and management challenges on the other. For Robin Bienfait’s organization, providing an innovative and high-performance mobile computing experience for enterprise consumers is of prime importance. In an agile and competitive marketplace, Bienfait is changing the culture of collaboration and creativity within IT and the entire RIM organization to drive growth. Her insights into the future of personal and corporate connectivity speak to the escalating expectations for smartphones and mobile apps in the enterprise, and demonstrate the role that the IT organization can play in designing intelligent mobile solutions for the business.
CIOs are working to improve operational efficiency and performance, but what new technologies and strategies are really working for IT and business partners? This discussion will address how IT is streamlining business operations through the use of cloud computing and virtualization. Questions addressed will include: What are the key considerations in implementing an internal vs. external cloud hosting strategy? What are successful strategies for moving mission-critical applications to the cloud? How do you mitigate risk and manage security expectations? How do you overcome unexpected business interruptions?
IBM’s Chairman Sam Palmisano has defined innovation as, “the intersection of invention and insight.” In a company of more than 400,000 employees in 170 countries, how does one find this intersection, and how does one leverage it to help transform the enterprise?
Dr. Françoise LeGoues discusses the tools, programs and processes used by the IBM CIO’s organization to enable collaborative innovation throughout IBM, and to identify, pilot, nurture, and eventually bring to maturity those innovative solutions that are transforming the way IBMers do their job. She also reviews a few examples of new technologies and solutions introduced through this process to the IBM population and to IBM’s clients.
In today’s complex global economy, many industries are undergoing significant paradigm shifts in order to stay competitive. Canada Post has recently taken the bold step of charting a course to shift its physical delivery business to meet the changing demands of Canadian consumers, businesses and the increasingly robust e-commerce market. As part of this strategic shift, the company recognizes that it has to play a more meaningful role in the lives of Canadians by digitally delivering the three things Canada Post already delivers in the physical realm — information, transactions and experiences. Leading the charge is Kerry Munro, who built the largest digital media business in Canada under Yahoo and is now focused on leading Canada Post into this new digital era. Hear his vision, opportunities and challenges and what it could mean for your organization’s digital agenda.
Innovation is a key source of competitive advantage in today’s knowledge-based economy, yet it remains elusive for many organizations. What’s stopping innovation at your organization? And how can CIOs foster more innovation?
Claude Legrand, President of Ideaction Inc., is one of North America’s leading experts in practical innovation. He has helped countless leaders and organizations go beyond trendy quick-fixes to implement rigorous, practical and systematic approaches to shaping and sustaining a culture of innovation. Fostering sustainable innovation requires focusing on four factors simultaneously: leadership, corporate culture, individual and team skills, and organizational practices. Discover how these key elements work together, and transform from Chief Information Officer to Chief Information and Innovation Officer.
The rapid adoption rate of mobile computing requires CIOs to quickly coordinate a strategy for mobile in the enterprise. This discussion will address the implications of technology consumerization and the evolving CIO response. Key questions addressed will include: in an environment driven by the accelerated consumerization of technology is the traditional IT organization still relevant? Given increasing customer demand for on-the-go computing and self-service, how is mobile transforming enterprise interactions with customers and employees? What is the right balance between rapid adoption and innovation, and regulation and security measures?
‘Digital natives’ are driving the development of new devices and applications which are producing new kinds of interactions and new types of content to manage. As this younger generation enters the workforce, they’re looking for enterprise productivity tools and social technologies that enable them to interact in different and resourceful ways. These new applications hold great promise for improved engagement, productivity and innovation when applied in the enterprise. But how do organizations make use of these tools and manage content in the cloud while addressing risk and compliance management issues? Tom Jenkins shares examples of successful applications of social technologies and demonstrates how organizations can claim control and profit from content to improve productivity, mitigate risk and increase organizational agility.
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