CIO Executive Summit

December 2, 2011

Hyatt Regency Chicago


December 1, 2011 / Governing Body Private Dinner

6:00pm Reception & Dinner Keynote

The High Performance Climb

Dinner Keynote 

John Foley
Former Lead Solo Pilot
Blue Angels
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John Foley, Former Lead Solo Pilot of the Blue Angels, has first-hand experience in pushing high performance to the extremes, at times flying as close as 36 inches apart and at speeds of more than 400 knots — upside down. Foley consistently performed as part of a close-knit team in an intense, high-stakes environment. Using Blue Angels methodology as a model, Foley has developed a unique approach that equips others to make the same journey toward excellence. In this enthusiastic keynote, Foley discusses high performance gaps and ways CIOs can begin their own high performance climb.

Session discovery topics:

  • Inspiring success and creating commitment
  • Aligning teams toward a common goal
  • Building unprecedented levels of trust

December 2, 2011 / Conference

8:00am - 9:00am Opening Keynote

CIO Leadership Skills: Creating a Durable Legacy


Mark Dajani
Kraft Foods, Inc.
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Machiavelli once said, “whosoever desires constant success must change his conduct with the times.” There is no better time than now, in today’s hyper evolutionary tech culture, to find new opportunities for growth and profitability. CIOs are in a unique position to make an immediate and meaningful impact on the business by leading technological innovations that can strategically elevate IT within the organization. What kind of leadership is required to drive revenue and make a lasting impression on organizational culture? Join Mark Dajani, SVP & CIO for Kraft Foods to learn how your leadership can push adaptation and be a catalyst for indelible change.

9:00am - 9:30am


9:30am - 10:30am Breakout Sessions

The Strategic Implementation of Mobile Technologies: Enterprise Mobility

Best Practice  sponsored by: Quinnox

Walt Oswald
Motorola Mobility, Inc.
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You can’t hide from it anymore — employees are demanding mobile computing and their expectations are high. The rapid adoption rate of mobile computing requires CIOs to change how they deliver solutions to the business. It’s a high-speed environment that doubles its capabilities every 18 months. CIOs must capitalize and anticipate innovative opportunities to discover new efficiencies while balancing the reality of security threats and requirements. This session offers insights into managing the new era of mobile computing, mobile technology innovations and misconceptions. Learn what to avoid when deploying new mobile solutions as well as the organizational, social and platform considerations.

Session discovery topics:

  • Evolving needs of a mobile workforce
  • How mobile is changing enterprise interactions
  • Managing security and expectations

Thinking about Innovation: Framework and Processes

Best Practice  sponsored by: IBM

Dan Fallon
Navistar, Inc.
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For Dan Fallon, VP & CTO of Navistar, the framework around innovation begins as a matrix. On one axis, you have internal vs. external. Are you looking to innovate within IT (internal) to help IT become better, or is your innovation focused more on how IT can help the business innovate in terms of new or enhanced products and services (external)? On the other axis you have big “I” vs. small “i”. Is your focus on truly transformational activities, if not big bets, that have significant benefits (“I”), or are you focused on smaller (“i”) innovations that may be incremental but when taken together can produce lasting positive change? Fallon will mix his own ideas of what an innovative culture should look like and what processes he’d like to see at Navistar in this discussion on how you can embrace a culture of innovation and have it permeate throughout every level of your organization.

Achieving a Trusted Cloud

Featured Speaker  sponsored by: VMware, Inc.

Jerry McLeod
Director, Management Product Marketing
VMware, Inc.
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The dynamic nature of virtualized and cloud environments pose new management challenges and are opening new opportunities for transforming the role of IT in the future. During this session, Jerry will discuss changes needed to IT management and how to measure success based on the opportunities provided by cloud solutions across infrastructure, applications, end user computing and IT business management.

Disruptive Analytics: From Business Intelligence to Insightful Business

Best Practice  sponsored by: Accenture

Karl G. Gouverneur
Northwestern Mutual
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Over the years, reporting approaches have evolved from management reporting to business intelligence. Yet in all these years, true intelligence of your business couldn’t be acquired. To drive your business strategy, it takes the right mix of culture, new breed of people, some modification to traditional BI processes and a new technology suite to make the right information available to the right level of decision makers. How can you influence and create a culture where data leads to insights? Can you create an 'analytics workbench' that is as simple as using standard desktop tools? How do you avoid getting trapped in ‘BI perfection?’ Learn how you can help lead your company from operational business intelligence to a system where strategic analytics can help drive company results.

10:30am - 11:00am


11:00am - 12:00pm Breakout Sessions

Capitalizing on the Promise of Cloud: Connecting the Dots

Best Practice  sponsored by: Microsoft Corporation

Mike Blake
Hyatt Hotels Corporation
Paul Stinsa
Project Manager
Hyatt Hotels Corporation
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For global companies like Hyatt, operating more than 400 properties worldwide, the transformational power of cloud computing offers promising rewards for connecting a large network of partners and ‘deskless’ workers. When it came to looking at a productivity solution, Mike Blake recognized that there could be large operational cost savings in finding a complete, next generation cloud solution provider that could help manage Hyatt’s largely distributed infrastructure. After carefully evaluating competitive solutions, Blake made the decision to use Microsoft Office 365 to support Hyatt’s ability to collaborate internally and externally. Join Mike Blake and Project Manager Paul Stinsa as they share their insights on the advantages and challenges of using a cloud model and the real risks and rewards of cloud computing.

Transforming IT: From Obstacle to Enabler

Best Practice  sponsored by: Verizon

Michael T. Brooks
GATX Corporation
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Starting a new strategy to increase agility and modernize the technology landscape of a 112 year old company is no small task; just ask Michael Brooks, SVP & CIO for GATX Corporation. Four years ago, he set out to decrease the gap between IT and other business functions and regain IT’s credibility in delivering projects on time and on budget. Today, Brooks and his IT team roll out new business processes and associated applications in a four to six month time period, consistently meeting or exceeding the returns originally expected. Moving forward, Brooks and his IT team are looking to create custom solutions for a globally expanding company. Learn how Brooks has created a deeper partnership within the business to drive modern systems and agility across the entire organization.

Leadership Credibility and the Evolving Brand of the CIO

Executive Boardroom 

Thornton May
Leading IT Futurist
CIO Leadership Network
Rick Roy
CUNA Mutual Group
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The adage, ‘adapt or die’ has proven true over the last decade as organizations have found ways to survive the tough times, doing more on tighter budgets. The role of a CIO has proven just as adaptive; finding ways to remain relevant in today’s high-performance enterprise. Looking at the maturing technology landscape, what skill-set must CIOs develop next to remain indispensable? Join Rick Roy and Thornton May in this discussion on how to redefine the role of the CIO.

Session discovery topics:

  • Reinforcing strategic IT alignment in the downturn
  • Identifying opportunities for value creation
  • Transforming the role of the CIO

Increasing Employee Engagement: Demonstrating the Business Value of Technology

Best Practice  sponsored by: HCL Technologies Limited

Glenn Schneider
Discover Financial Services LLC
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Today’s business world requires CIOs to demonstrate adaptability, innovation and the ability to lead through shifting trends in technology and the economy. Developing a high performance team in an environment defined by rapid change and a diverse workforce is imperative for CIOs, but they must first overcome common leadership challenges to achieve results in their organizations. Glenn Schneider will offer invaluable insights on building a successful team and how you can develop a leadership strategy that encourages a culture where IT personnel are stimulated to pursue business-driven priorities.

Session discovery topics:

  • Encouraging IT personnel to cultivate their ability to influence the brand, products and customers
  • Aligning your workforce with company priorities
  • Creating and maintaining a collaborative culture
12:00pm - 12:30pm



Lunch Service

1:00pm - 2:00pm Luncheon Keynote

Pushing the Boundaries to Deliver Business Value

Keynote  sponsored by: Intel Corporation

Diane Bryant
Intel Corporation
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The velocity of business demands is amazing, and equally astounding is the pace of technology required to meet those demands. IT organizations face many challenges including accelerating user requirements, consumerization, embracing cloud computing and growing information security concerns. Today’s IT organizations not only need to be agile and responsive, but also need to create true business value. Intel CIO Diane Bryant highlights how IT creates business value through leadership, innovation and tight alignment with its business partners.

2:00pm - 2:30pm


2:30pm - 3:30pm Breakout Sessions

Influencing the Future of Social Business

Featured Speaker  sponsored by: Yammer

Philip B. Clement
Global Chief Marketing & Communications Officer
Aon Corporation
Jeremy Thum
Director Interactive Marketing
Chicago Bulls
Adam Pisoni
Co-Founder, CTO and Board Member
Yammer, Inc.
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Digital tools for marketing and collaboration are now indispensable to customer engagement and internal employee collaboration initiatives. Executives can share content faster, connect seamlessly with colleagues and clients, and accelerate ideas and initiatives within the business more effectively than ever before. This maturing mobile, social and digital business landscape presents unique opportunities for partnership between the IT and marketing organizations. To create maximum value for the business, technology and marketing leaders must work together to navigate the new landscape of digital innovation, application development and security and privacy regulations. In this interactive session, visionary business leaders will explore what the social business function could look like in future, sharing ideas for how the CIO and CMO can check and balance each other to drive growth and shape the evolution of a social business strategy.

Healthcare Reform is Changing the Enterprise: What This Means to CIOs

Executive Boardroom  sponsored by: Workday

David Baruch
Aon Hewitt
Artell Smith
Global Head, HR
Aon Hewitt
Thornton May
Leading IT Futurist
CIO Leadership Network
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Healthcare is changing — exactly how, and what this means for individuals and companies in not clear. However, it is apparent that consumers are becoming more informed healthcare shoppers and there is a need to meet new market demands. Increased consumer sophistication means that IT organizations need to provide seamless technology that can offer platform solutions to address the needs of a changing demographic. Existing models have shown promise for delivering effective solutions and offer a glance at what is coming, and what will need to be refined down the road. For David Baruch and Artell Smith, these changes demand a tighter partnership between the CIO and CHRO. Baruch, Smith and moderator Thornton May will dive deeper into the dynamic healthcare landscape and show how CIOs can plan a preemptive strategy to answer the enterprises’ future needs.

Tactical Innovation: Turning Technology into Business Results

Executive Boardroom  sponsored by: PricewaterhouseCoopers LLP

Macario Gallegos
Central Division Technology Leader
Caesars Entertainment Corp.
Philip Garland
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To capitalize on innovation, CIOs must lead with intent, pursuing opportunities and game-changing technologies that can help transform the enterprise. This is especially important in lean times when IT departments have limited resources. Rather than simply ‘keeping the lights on,’ IT must look for and leverage innovation that works for the business. This discussion will share perspectives on how you can design your own destiny as true innovators of your organization with both the know-how and the expertise to rapidly deploy revenue-enhancing capability through the use of technology. Looking beyond traditional mentalities of back office maintenance, this boardroom will focus on how IT leaders can be more proactive in grabbing transformational ideas and hunting down the best-in-class technologies for their organizations.

Onshore or Offshore? Your Own Shore?

Executive Discussion 

Marco Deutsch
Baxter International, Inc.
Ed Earl
Littelfuse, Inc.
Rick Hoffmann
Videojet Technologies Inc
Carol Moon
VP, Global Bus. Delivery Mgmt.
Aon Corporation
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CIOs are seeing a shift within the organization when it comes to the commoditization of IT services and strategic sourcing solutions. CIOs looking to mitigate risk while maintaining value within the organization are looking deeper at delivery capabilities and pricing models of their outsourcing strategies. Where does outsourcing make sense and what is the right balance between outsourcing and strengthening your intellectual capital? Join Marco Deutsch, Ed Earl, Rick Hoffman and Carol Moon in this discussion about the dynamics of resourcing and how you can create a sourcing strategy that will work for you.

Session discovery questions:

  • Balancing outsourcing and insourcing
  • Where insourcing/outsourcing makes sense
  • Ensuring quality over quantity
3:30pm - 4:00pm


4:00pm - 5:00pm Closing Keynote

Moving From Transactions to Relationships: Optimizing Point of Care at Walgreens

Keynote  sponsored by: Tata Consultancy Services

Timothy J. Theriault
Walgreen Co.
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Walgreens is working to revolutionize healthcare. Uniquely positioned with a network of more than 7,600 locations, Walgreens has the reach to bring new products and services to communities throughout the U.S. as a leader in pharmacy, health and wellness services. Tim Theriault is leading the construction of an IT platform to support this initiative. Theriault is focused on providing appropriate, consistent and necessary customer data at every point of sale to focus on delivering much needed solutions and deeper, more personal customer relationships. Join Theriault as he discusses how his IT organization is leveraging technology to drive Walgreens effort to increase sales through intelligent, targeted customer service.

5:00pm - 6:00pm

Closing Reception