At the Miami Dolphins, Tery Howard is dedicated to developing a best-in-class fan experience by using technology to create a competitive advantage. Increased fan demand for mobile access and challenges with bandwidth at Sun Life Stadium led the Miami Dolphins to implement FanVision to deliver in-venue content with streaming video anywhere in the stadium.

The extraordinary growth of e-commerce has changed the way organizations engage with customers and has driven Howard to find creative ways to reach audiences through multiple platforms, including social media, to increase revenues for the Miami Dolphins. She is committed to building a roadmap that will leverage technologies to enrich the fan experience and connect with a growing, global customer base on a personalized level.

Cloud computing promises the benefits of greater velocity, efficiency and improved productivity. But how do you ensure your cloud strategy provides the return you expect? In this session, Kimberly Stevenson will share her experiences in operating an internal cloud that delivers business results. She will discuss how the evolution of cloud is challenging the role of the CIO and how it can be utilized to transform business processes. Stevenson will describe the current realities of private and hybrid cloud and explore ways cloud can enable a tactical mobile strategy for the enterprise. She will also talk about running infrastructure like a supply chain and shifting to an integrated view of asset management.

In Greek mythology, Tantalus suffered the eternal punishment of being unable to reach the fruit hanging just above his head, or drink the water from the lake he stood in. Information security professionals may sympathize. They are presented with tasks without a clear means of assessing progress. And often, their coworkers view company security measures as little more than obstacles to their own performance. Still, security remains paramount in the enterprise. Over the next few years, CIOs will need to explain how secure their organizations are, how that compares to the prior year and whether they are spending an appropriate amount of money on their projects. Join Thornton as he leads a high-energy and interactive conversation designed to tease out what needs to happen with information security.

CIOs today face an imperative mission to lead their organizations through the rapid transformation of the connectivity and collaboration landscape. IT leaders must be proactive in adjusting IT policies, defining support rules and developing guidelines to leverage the convergence of personal and corporate computing. In this interactive workshop, we will explore how organizations are approaching the integration of consumer devices inside the enterprise and developing applications for increased growth and productivity.

Session discovery questions:

-What are you currently doing to prepare your organization to handle the increasing presence of mobile computing?
-What is the new policy landscape in regards to security, HR and data management compliance?
-How are you ensuring data privacy and what is the biggest challenge you are facing in regards to security?
-What are the service delivery models and methodologies that you are implementing and how is IT supporting these systems?
-What business demand are you seeing for mobile applications and how is IT responding?

Through acquisitions and organic growth, Watson Pharmaceuticals has grown dramatically from $2.2B to projected $4.5B in 2011 and become a global entity over the past five years. Keeping pace with the explosive business growth, the IT organization has been able to drive down costs and deliver a portfolio of new systems and business process capabilities. At the core of their success is a formalized governance framework that has allowed Thomas Giordano to get more out of resources and partnerships such as global cloud-based HR and SFA solutions. Strong governance has been a key stabilizer in an environment where the consumerization of IT has implications for how much control IT can maintain over technology adoption and budgets. Join Giordano as he shares how he is supporting the growth of the business while delivering capabilities through a robust governance process.

“What got us here is not going to get us there.” “They don’t know what they need to know.” “Our smartest students don’t want to work for you.” Those are snippets that more and more senior IT leaders are hearing in increasingly heated discussions regarding the IT talent situation. The senior-most planners in the highest echelons of the American government are worried that America’s global leadership is threatened by a systematic skills gap. Join Futurist Thornton May as he facilitates a myth-busting conversation between Bill Martin, an innovative practitioner (the demand side) and a leading educator (the supply side) focusing on what is really going on in the 21st century American workplace and what we can do to influence education and ensure the next generation of IT leaders has the tools and ability to change the world.

Session discovery topics:

-Balancing critical thinking and STEM curriculum
-Initiating change at the elementary level
-Retaining home grown talent
-Creating enthusiasm and correcting false perceptions

At Walt Disney Parks and Resorts Worldwide, Laura Hall is leading the business through a rapidly changing environment and global expansion. To align with this unprecedented growth agenda, the IT organization has repositioned itself within the business and restructured internally to drive greater innovation and efficiencies. In this new framework, Hall is responsible for all growth businesses. Recent activities include the opening of Disney Hawaii Resort, the launch of Disney Cruise Line’s Disney Dream, and the announcement of the new Shanghai Disney Resort. In this closing keynote presentation, Hall will tell stories of what the last few years have been like at Disney Parks and Resorts and share her vision for the future.

Session discovery topics:

-Growing pains — facing unique challenges
-Managing global planning and governance
-Developing interesting solutions