The CIO Institute provided an excellent mix of real world business perspectives from an impressive list of CIOs with thought-provoking discussions led by well-respected professors from academia.
Scott R. Albright, VP, Commercial & Corporate ITDr Pepper Snapple Group
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The CIO Institute is one of those rare instances where the needs of many are met by a single program. A great opportunity for participants to learn from each other, from experienced CIOs and from key business faculty.
Louie Ehrlich, CIO, Chevron Corporation and President, Chevron IT CompanyChevron Corporation
Causes of demise and key market risks facing successful organizations
Importance of shaping market and competitive behavior rather than reacting to it
Tools and approaches for building powerful customer loyalty and increased profitability
Role of new information and eCommerce technologies in redefining customer experience strategy
The pivotal role of customer-value creation in ensuring market leadership and organizational prosperity, including the direct impacts of shareholder value
New insights and approaches for linking the customer management strategy to overall business strategy
Causes of demise and key market risks facing successful organizations
Importance of shaping market and competitive behavior rather than reacting to it
Tools and approaches for building powerful customer loyalty and increased profitability
Role of new information and eCommerce technologies in redefining customer experience strategy
The pivotal role of customer-value creation in ensuring market leadership and organizational prosperity, including the direct impacts of shareholder value
New insights and approaches for linking the customer management strategy to overall business strategy
From next-generation IT organizational transformations to trends in cloud computing, this session will include a review and discussion of the top agenda items on the minds of today’s CIO community. These topics of discussion will be used in the subsequent Deloitte workshop session.
A selection of guided breakout sessions led by senior Deloitte consulting practitioners will provide a setting for participants to engage in real-world brainstorming and problem solving around prioritized CIO Hot Topics. Session output will include collaborative insights and practical takeaways for 3-4 of the most prevalent IT trends.
When considering IT’s role in building sustainable business practices, many executives think of efficient data centers and personal computers. These are important, but there is an even bigger opportunity for IT to enable other business processes to meet or exceed their sustainability goals too. In this discussion, Hinner’s will discuss technologies IT can use to improve sustainability across the company including some of the challenges and future directions
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