Columbia Business School

Columbia Technology Leadership Institute

June 6 - 8, 2017

Agenda

June 6, 2017 / Day 1

7:30am - 8:15am

Registration & Breakfast

8:15am - 8:30am

Opening Remarks

8:30am - 10:45am Teaching Session

Integrated Leadership in the C-Suite

Faculty Instructor 

William Klepper
Professor of Management
Columbia Business School
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Industry-leading CIOs should also be called chief integration officers — not just for their ability to bring together disparate technologies and processes to suit the needs of the business, but also for their ability to blend managerial styles and goals. This session will offer a winning formula to achieve integrated leadership in the C-suite and successfully leverage behavioral style and leadership practices. Professor William Klepper draws content from his book, “The CEO’s Boss: Tough Love in the Boardroom,” to equip participants with the tools to make relationships work, and describes the best techniques for articulating and harmonizing leadership goals.

10:45am - 11:00am

Break

11:00am - 12:30pm Teaching Session

Inside the Boardroom – Cybersecurity is on the Agenda

CIO Best Practice 

Jon Harding
Global CIO
Conair Corporation
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While companies report that their boards are more involved than ever in cybersecurity strategy, there are still significant gaps in board understanding of and participation in threat mitigation. With corporate assets, critical infrastructure and reputation at stake, boards are anticipated to escalate their level of involvement and are looking to their CIOs and CISOs for answers. Jon Harding draws on his experience as global CIO to discuss partnering with the board on topics such as risk assessment, preventive measures, incident response and technology solutions. This session will give participants a template and the confidence on how to talk to the board about this critical issue.

12:30pm - 1:30pm

Lunch

1:30pm - 2:30pm Teaching Session

Rallying the Team Around Risk

CISO Best Practice 

Medha Bhalodkar
CISO
Columbia University
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It’s the four-letter word causing a buzz in boardroom conversations, and technology leaders have to answer for it. “Risk” is the word, and as CIOs and CISOs, you control the message and the mitigation. How do you communicate enterprise risk to your leadership team, prioritize which risk factors require your full attention and partner with business functions to make better risk-reward decisions? Medha Bhalodkar offers a unique leadership perspective on aligning your key players and GRC tools to better evaluate and manage enterprise risk.

2:30pm - 2:45pm

Break

2:45pm - 4:45pm Teaching Session

Persuasion and the Skillful Communicator

Faculty Instructor 

Robert Bontempo
Associate Professor of Management
Columbia Business School
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Entrepreneur Jim Rohn once said, “If you just communicate, you can get by, but if you communicate skillfully, you can work miracles.” CIOs and CISOs must be prepared to sway business leaders, customers and peers toward new ways of thinking, negotiate with partners and vendors, and motivate teams to give their best. In this session, Robert Bontempo will focus on interpersonal influence and the elements of persuasion, including practical behavioral advice on how to become aware of and customize responses to a wide range of persuasive styles. Bontempo will also discuss the distinction between persuasion and negotiation, and when to use each.

4:45pm - 6:30pm

Networking Reception

June 7, 2017 / Day 2

7:30am - 8:15am

Breakfast

8:15am - 10:15am Teaching Session

From Concept to Commercialization

Faculty Instructor 

Clifford J. Schorer, Jr.
Director, Entrepreneur in Residence Program
Columbia Business School
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Leading-edge ideas can’t become profitable in a vacuum. Professor Schorer will explore the vital steps necessary to overcome the formidable gaps that exist between the gestation of a business idea and the formulation and running of a profitable venture. This session will delve into the incredible speed of change that all industries face and how that’s increasing opportunities for disruption — for better or worse. Schorer draws on his extensive business and executive board experience to walk through examples of ideas (some successful, some not) that have gone through the process from concept to commercialization, and showcase new venture ideas for analysis.

10:15am - 10:30am

Break

10:30am - 12:00pm Teaching Session

Technology and Business – Bridging the Communication Gap

CISO Best Practice 

Jay Wright
Technology & Operations Information Security Officer
Citibank
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As a C-level leader in today’s technology universe, it is not enough to drive innovative products and services to the marketplace. You must thrive as the catalyst connecting your entire business to technology’s infinite possibilities. Jay Wright breaks down the communication gap between IT departments and the larger organizations they enable. How do you learn to speak the same language? How do you stay connected to an expanding millennial workforce that lives on social media platforms and flexible work arrangements? Wright will discuss how to build better business pathways through adapting the modern message.

12:00pm - 1:30pm

Lunch

1:30pm - 3:00pm Teaching Session

Balancing Act – Managing a Multilayered Portfolio

CIO Best Practice 

Howard Melnick
SVP & Global CIO
Ralph Lauren Corp.
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CIOs today are tasked with not only managing a diverse portfolio of disruptive technologies in the realm of mobile, social, cloud and big data, but also simultaneously maintaining and supporting legacy applications. But how to combine these technologies to make a cohesive portfolio? In this multilayered landscape, it’s paramount to establish an application governance structure and strategy and recruit C-suite partners in order to effectively manage varied technologies and embed innovation. Howard Melnick uses real-world examples to discuss how bimodal IT can offer the best modes of IT delivery, getting started in bimodal IT and progressing to enterprise level while avoiding common pitfalls.

3:00pm - 3:15pm

Break

3:15pm - 4:45pm Teaching Session

Strategies for a Networked World

Faculty Instructor 

Jerry Kim
Visiting Lecturer, Columbia Business School, Assistant Professor
Rutgers Business School
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Intense competition in product markets has made it increasingly difficult to sustain competitive advantage. Digital technologies simultaneously exacerbate these challenges and also provide new opportunities for strategic positioning. A thorough understanding of the social structure of the marketplace is the key to building vibrant platforms for consumers and the business. Leveraging his extensive research on innovation and competition, Jerry Kim will equip participants with an understanding of the marketplace, the digital trends impacting their consumers, partners and organization, and opportunities for enhancing the innovative capabilities of firms.

June 8, 2017 / Day 3

7:30am - 8:15am

Breakfast

8:15am - 10:15am Teaching Session

Strategic Intuition – The Key to Innovation

Faculty Instructor 

William Duggan
Senior Lecturer in Business
Columbia Business School
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Innovation starts with a creative idea, and modern science now understands how creative ideas happen in the human mind. By understanding how it works, you can learn to do it better. In this session, learn the science of creative ideas for innovation, a four-step method for how it works in practice, a team tool for innovation based on this method and examples of real-world innovation that used the method. As the author of a series of books on creative innovation, William Duggan will draw on his experience working with executives from companies around the world to detail the science of innovation.

10:15am - 10:30am

Break

10:30am - 12:00pm Teaching Session

A Leader's Guide to Technology Innovation

CISO Best Practice 

Paul de Graaff
Head of Security & Compliance
Weight Watchers International, Inc.
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Most organizations tread lightly in the evolving technology landscape — so reactive to change that it can take months, if not years, to adopt new innovation. As a technology leader, it can give you a decisive edge to stay ahead of the pace of change as it impacts your business and the supporting environment. Paul de Graaff discusses the importance of building an incubator program for new technology — a virtual structure around innovation that can deliver business solutions to market faster. He’ll explore how to design a security strategy and create a proactive culture to welcome change — and frame the future — on your terms.

12:00pm - 1:00pm

Lunch

1:00pm - 2:30pm Teaching Session

Future Success in the Hot Seat

CIO Best Practice 

Tracy Nolan
VP of Information Systems
SmartWatt Energy
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Congratulations, you’ve reached the top rung of the technology ladder ‒ now what? Expectations for contemporary CIOs and CISOs are incredibly high, and your initial performance needs to meet the demands of technology-driven business operations and technology-starved 21st century customers. How do you deliver world-class operations, while innovating products and services that drive your company forward? In this essential class, Tracy Nolan will discuss how newly appointed CIOs and CISOs can quickly acclimate and exceed C-suite expectations by operating as strategic business leaders.

2:30pm - 2:45pm

Break

2:45pm - 4:15pm Teaching Session

Shared Risk – Security Is Everyone’s Business

CIO Best Practice 

Jack Clare
SVP, Chief Information and Strategy Officer
Dunkin' Brands, Inc.
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When a security breach impacts a global retailer, Jack Clare is watching. As chief information and strategy officer for Dunkin’ Brands, Clare makes it his business to monitor major threats, chart the fallout and learn from others’ mistakes. Where did the bad guys creep in? How do successful companies respond and move forward? Clare discusses how to be a student of the cybersecurity game, how his technology team builds safeguards into its mobile pay services and how he educates Dunkin’ Brands executives and franchisees alike on the best practices of seamless security hygiene.

4:15pm - 4:30pm

Wrap Up